Rest Assured Wills 

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Rated 1 out of 5 stars

As expected, reviews can vary enormously. I can only recount my own experience. Early signs were positive, particularly with the representative who visited us personally in order to acquire LPAs - La... See more

Rated 4 out of 5 stars

Call back received the following day after inquiry with draft being received by email the day after call. I called back with amendments and updated draft received same day, only after updated draft w... See more

Rated 2 out of 5 stars

Unfortunatelly I had to leave this company due to the fact my manager being so unprofessional. She is the so called manager yet can not manage anything. I wrote letters, messages, emails with my c... See more

Company details

  1. Estate Planning Attorney

Information provided by various external sources

At Rest Assured Wills we pride ourselves as a great service provider with fair pricing. Unlike your local solicitor, we specialise only in Will writing and estate planning and hence are more knowledgeable in specifics and also far more affordable.


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All reviews

(108)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Thank you!

Thank you for making my affairs, that I had put off and off, so easy and more importantly understand able. Great service and lovely people.

5 August 2020
Unprompted review
Rated 5 out of 5 stars

we had a complex situation and had…

we had a complex situation and had spoken to 2 other companies, and tried rest assured who was realy great helpfully nothing was a problem and there some clever people there who realy know there stuff such a pleasure to deal with and amazing service cant thank them enough

4 August 2020
Unprompted review
Rated 5 out of 5 stars

I was recommended this company on the…

I was recommended this company on the promise of a professional, quick and efficient service. They delivered on all aspects. I am very happy and have already recommended them to a family member.

1 August 2020
Unprompted review
Rated 4 out of 5 stars

They fix it if it goes wrong

I initially wrote a rather scathing and damning report about this company; my first dealings with them were woefully inadequate. HOWEVER.... in complete fairness, I was called by the boss with an unequivocal apology and offer of making things right. Since then I could not have asked for more. They have been on the ball, generous and helpful. The very fact they were prepared to admit that they went wrong, and bent over backwards to fix it speaks volumes. Fair play.

13 July 2020
Unprompted review
Rated 4 out of 5 stars

End result was good

It was a longer process than expected but this was during the pandemic with many people updating their wills so this is most likely the reason. I was happy with the end result, is clear and professionally written.

26 June 2020
Unprompted review
Rated 5 out of 5 stars

Final will

The will was done very quickly. And was not expensive either good value for the price.

5 June 2020
Unprompted review
Rated 2 out of 5 stars

Frustratingly poor service not recommended

Very disappointed initially, it was obvious from the first contact that the person taking details wasn’t listening It seemed all that mattered to him was the payment
When the draft was e mailed to me it had the wrong name for the recipients of my estate, I wanted to leave a donation for a charity which wasn’t in the draft
I also wanted to make a provision for my cat( I know it seems trivial but she came from a rescue centre and I didn’t want her to go through that again so I had made an arrangement for a friend to either keep her or rehome her) that wasn’t there either
I phoned in and eventually spoke to a woman and we started again from scratch
Another draft was sent which appears correct
I phoned to say yes it is correct and please finalise it for me, I was assured the message would be passed to “the team“
3 days later I had a call asking me if everything was in order and did I want to continue!
I’m waiting for the completed document to arrive in the post
I know that we are in extraordinary circumstances, but it doesn’t give much confidence on such an important matter such as a will And I’m hoping that the final will is legal and binding and that something hasn’t been left out or misspelt
Sorry to give a bad review but without criticism things that are wrong won’t be remedied

10 May 2020
Unprompted review
Rated 5 out of 5 stars

Wills

I found it a straight forward experience. I was talked through the will, power of attorney and trust, step by step over the phone.

7 May 2020
Unprompted review

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