Rest Assured Wills 

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Rated 1 out of 5 stars

As expected, reviews can vary enormously. I can only recount my own experience. Early signs were positive, particularly with the representative who visited us personally in order to acquire LPAs - La... See more

Rated 4 out of 5 stars

Call back received the following day after inquiry with draft being received by email the day after call. I called back with amendments and updated draft received same day, only after updated draft w... See more

Rated 2 out of 5 stars

Unfortunatelly I had to leave this company due to the fact my manager being so unprofessional. She is the so called manager yet can not manage anything. I wrote letters, messages, emails with my c... See more

Company details

  1. Estate Planning Attorney

Information provided by various external sources

At Rest Assured Wills we pride ourselves as a great service provider with fair pricing. Unlike your local solicitor, we specialise only in Will writing and estate planning and hence are more knowledgeable in specifics and also far more affordable.


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All reviews

(108)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I can't get hold of them

I can't get hold of them. Did a will in 2020 also ipa's in 2022 and emailed them at the time. But since I can't get through ringing or emails, so what happens now to my will!!!

9 May 2023
Unprompted review
Rated 1 out of 5 stars

I have been trying for days to get hold…

I have been trying for days to get hold of someone at Rest Assured with no joy. I phoned again this morning and held on for over an hour then the call dropped. I need to amend my will and I am now starting to think that the company has gone out of business.

I would love someone from Rest Assured to contact me urgently.

June Both-Martin

24 April 2023
Unprompted review
Rated 5 out of 5 stars

Brilliant experience

Michael Chambers was brilliant, my circumstances were a bit extraordinary as my children are in Australia; he explained options that would help the process without further stress to myself. I can't thank him or the the company for their professionalism, quick turnaround for the documents to arrive and the ease at which he put me in dealing with this sensitive matter. Thank you Diane Hunter

2 April 2022
Unprompted review
Rated 1 out of 5 stars

A VERY POOR EXPERIENCE

As expected, reviews can vary enormously. I can only recount my own experience. Early signs were positive, particularly with the representative who visited us personally in order to acquire LPAs - Lasting Power of Attorney. Payment was taken up front (mistake!) and from that point the process declined. It is now 2 and a half years later and following 4 abortive attempts and extra payments to the main office in Birmingham we do NOT have the documents. Phone calls and emails to Rest Assured go unanswered: they have given up and our money has been wasted. We would therefore give them ZERO stars if that were possible. A DISASTER.
LOOK ELSEWHERE FOR SERVICE AND SUPPORT.

19 October 2021
Unprompted review
Rated 5 out of 5 stars

Very understanding and professional service

Very understanding and always has time to talk. Dealt with Sean Patterson, he was brilliant. Kind, patient and understanding are skills he bought for the communication with me, always had time for me and made me feel at ease.
He is professional. Thanks you Sean.

23 September 2021
Unprompted review
Rated 2 out of 5 stars

Unfortunatelly I had to leave this…

Unfortunatelly I had to leave this company due to the fact my manager being so unprofessional. She is the so called manager yet can not manage anything. I wrote letters, messages, emails with my complaint to her; in the hope that she would sort things out, but unfortunately she had the wrong attitude and gave me one reply and that was to bug off. That's how she and the company treats employees. It makes me wonder how do they deal with costumers?

A friend of mine started working there and after dealing with the arrogant woman around July 2020 she left. In such a short space of time we realised it was the same manager who made us both leave, Nicky Thompson. I apologise for mentioning names, however this matter Should be braught to light and make aware people aware of the company. I would think twice before applying for a job there, especially with this so called manager who is very unprofessional.

Thank you

28 May 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service

Very helpful in exacting my requirements. Prompt efficient service and professionally prepared documents.
Compared to my previous will which was done through a solicitor and rather costly - the quality and overall cost by Rest Assured is far superior. I am very satisfied with the service provided.

15 September 2020
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, fast and very helpful, highly recommended, Also took out A funeral plan also recommended.

7 August 2020
Unprompted review

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