We've ordered live insects from reptiles by post quite a few times now for our bearded dragon and we've always received them in good time and always received exactly what we ordered. We would happily... See more
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Review summary
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Reviews shaping this summary
Set up a recuring delivery to feed my reptiles, has been a few months now and always comes on time, bugs are in good condition and to size. Will take their word on the numbers as haven't counted :-)... See more
Company replied
Speedy turnaround DPD messed up and delivered a day late but that’s not your fault, grubs are bigger than I thought they would be but it’s fine my T took one straight away, will be ordering from you g... See more
Company replied
A quality service. I have ordered live insects from Reptiles by Post before and the products have always been good quality and reasonably priced. Delivery is prompt and the insects are packaged in sen... See more
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Company details
Written by the company
Reptiles by Post is a trusted small family-run business specialising in providing high-quality fresh livefoods, frozen foods and everyday reptile supplies. Whether you're a first-time reptile keeper or a seasoned enthusiast, we are dedicated to providing everything you need to keep your animals happy and healthy. We carefully hand pack all of our orders and offer delivery from trusted couriers like DPD & Royal Mail to ensure they arrive safely and on time. Customer satisfaction is our top priority; we pride ourselves on offering expert advice, fast and reliable delivery time scales, and top-tier live and frozen foods.
Reptile Livefoods
Written by the company
- Always Fresh, Always High Quality
- We ship only the best livefoods, which are guaranteed to arrive in excellent condition from as little as £1.99 a tub!
Our Livefood Promise
Guaranteed to arrive alive!
We guarantee that all live food will arrive in excellent condition, as specified in the product description. To ensure you receive the correct quantity, we intentionally pack extra into each tub.
While rare, if you receive any insects that do not meet our high standards, simply contact us with a photo of the affected items. We are committed to resolving any issues promptly and ensuring your complete satisfaction.
Contact info
United Kingdom
- info@reptilesbypost.com
- reptilesbypost.com
Fresh, High Quality Livefoods
4.7
Excellent
2K reviews
Replied to 91% of negative reviews
Typically replies within 48 hours
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Delivered in time and packaged well as…
Delivered in time and packaged well as usual. Thanks!
12 May 2026
Reply from Reptiles By Post
Thank You, Sally
Been using for a while now and will…
Been using for a while now and will continue to do so. Speedy dispatch and delivery. Well packaged. No negatives.
12 May 2026
Reply from Reptiles By Post
Thank You, Darren
Excellent Company
Excellent product, but this Company stands out because of their brilliant communication! A slight delay (just one day) in their delivery schedule - emailed an apology in advance, ensured the delay was resolved and sent a code for free delivery on the next order as an apology. Brilliant!
12 May 2026
Reply from Reptiles By Post
Thank You, Dean
Best thing I ever did was buy from…
Best thing I ever did was buy from reptiles by post good value for money highly recommended
12 May 2026
Reply from Reptiles By Post
Thank You, Tina
Defenetly be ordering from them again
Defenetly be ordering from them again
Easy to find what was needed
Fast delivery
Good quality product
5 May 2026
Reply from Reptiles By Post
Thank You, Kevin
Didn’t get the till a week later as…
Didn’t get the till a week later as delivered to wrong address
23 April 2026
Reply from Reptiles By Post
Hi Lee, I have checked your order and can see that your address may have been entered incorrectly at check out, which could be the reason for the courier delivering to the wrong address. If you'd like to email us at info@reptilesbypost.com we can look into this further and amend it for you. Thanks, Eve.
Bugs in a box, exactly what I wanted :-)
Set up a recuring delivery to feed my reptiles, has been a few months now and always comes on time, bugs are in good condition and to size. Will take their word on the numbers as haven't counted :-).
Happy continuing the service
6 May 2026
Reply from Reptiles By Post
Thank you, Dave
Speedy turnaround DPD messed up and…
Speedy turnaround DPD messed up and delivered a day late but that’s not your fault, grubs are bigger than I thought they would be but it’s fine my T took one straight away, will be ordering from you guys again
11 May 2026
Reply from Reptiles By Post
Thank You
Reply from Reptiles By Post
Thank You, Melvyn
Reply from Reptiles By Post
Thank You, Fay
Reply from Reptiles By Post
Thank You, Christina
It was my first time using this service…
It was my first time using this service it said next day delivery if I ordered before 1 PM I ordered before 1 PM but it didn’t happen. It came a day and a half later when it came I got a sack with dried crumpled paper and dead meal worm only a few were moving. I discarded it as I would not be feeding this to my animals. I informed the company to let them know that I really wasn’t happy with the service or the product that I received and they’ve asked me to send photographs. I’m not scribbling over a few pounds but I was really disappointed with one the customer service and to the product that I received I will not be using them again and I do not recommend them. I’m very disappointing and what a waste of time.
7 May 2026
Reply from Reptiles By Post
Hi Deborah,
We have a very clear dispatch and delivery schedule, orders placed before 1pm are shipped the next day for delievry the day after. Your order was in line with the expected delivery schedule was therefore delivered on time. DPD tracking number 15976508603580
We of course were sorry to hear the mealworms didnt arrive fresh, even though they were delivered within 24 hours of being packed, we would have been happy to replace these but you refused to supply us with any photos to be able to verify and rectify the issue.
Reply from Reptiles By Post
Thank You, Mark
Reply from Reptiles By Post
Thank You, Andrea
A quality service
A quality service. I have ordered live insects from Reptiles by Post before and the products have always been good quality and reasonably priced. Delivery is prompt and the insects are packaged in sensible containers which don't come apart in the post. What's not to like?
8 May 2026
Reply from Reptiles By Post
Thank You
Reply from Reptiles By Post
Thank You, John
Very healthy hungry crickets
Very healthy hungry crickets. All in good order. Just needed a feed. My Praying Mantis (Blanch) loves them. They chirup as well which is a bonus. Thank you very much
8 May 2026
Reply from Reptiles By Post
Thank You
Reply from Reptiles By Post
Thank You
Amazing service
Amazing service, came on time, will 100% order again from you and recommend to others
7 May 2026
Reply from Reptiles By Post
Thank You, Stacey
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