Terrible experience—they are total scammers! The €1 subscription trap is a lie; without you realizing it, after a week they bill you for a $40 premium subscription, and if you don't cancel, daily inte... See more
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It's a useless service. It exists only to take advantage of people looking for housing in the tough Netherlands market. They charge you as soon as the trial ends and refuse to refund you even thou... See more
Company replied
Never ever use this service. Signed up for the “free” trial of €1 in the Netherlands and ended up paying €80 for a monthly payment and “collection fees”. You wont find genuine housing listings and the... See more
Company replied
Had difficulty canceling my subscription, but Rentola was quick and helpful to clear things for me.
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Company details
Written by the company
Op zoek naar je volgende huurwoning? Rentola is je beste keuze! Bij Rentola maken we het eenvoudig voor huurders en verhuurders om met elkaar in contact te komen, zodat je snel en efficiënt je ideale woning kunt vinden. Of je nu op zoek bent naar een appartement, huis of kamer, Rentola biedt een breed scala aan huurwoningen die passen bij elk budget en elke levensstijl. Met beschikbare aanbiedingen op de door jou gekozen locatie maakt ons platform je zoektocht moeiteloos en geeft het je de beste kans om je perfecte huurwoning te bemachtigen. Heb je hulp nodig of vragen? Ons vriendelijke supportteam staat klaar om je bij elke stap te begeleiden. Je kunt ons gemakkelijk bereiken via Rento, onze virtuele assistent te vinden op onze FAQ-pagina, of door het contactformulier in de Algemene Voorwaarden op onze website in te vullen. Bij Rentola streven we ernaar om jouw huurervaring eenvoudig, transparant en volledig stressvrij te maken.
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1.9
Poor
677 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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Trash site
Whateveryou do, never buy their 1-euro subscription. A trash website.
5 August 2025
Unprompted review
Reply from Rentola.nl - Vastgoed zoeken, maar dan slimmer
Hello Ahmed,
We’re sorry to read that this was your impression of our service. We understand that not every experience meets expectations, and we take feedback seriously.
We have requested your details via Trustpilot’s secure system, but since we did not receive a response from you, we are currently unable to take further action on this matter. We appreciate your feedback, and if you would still like us to assist further, you can reach our support team by completing the contact form available in the T&Cs on our website.
Kind regards,
Rentola Team
Scammers
Absolute scammers. First, you pay £1 for access to view a list of properties, then… £35 for their subscription which you don't even expect…surprise, surprise! As far as I know, Rentola knows about the problem with their subscription, but deliberately continues this practice, while cynically hiding behind their internal policy of not refunding payments to buyers, which is absolutely disgusting, given the validity of the claims against Rentola's services.
3 August 2025
Unprompted review
Reply from Rentola.nl - Vastgoed zoeken, maar dan slimmer
Hello Yevhen,
We’re sorry to read that this has been your impression. We understand how frustrating it can feel if a subscription does not meet your expectations or feels unclear.
The subscription begins with a trial period at a reduced price — an introductory offer designed to give you time to evaluate the service. After this period, the subscription automatically continues at the standard rate unless it is cancelled before the trial ends. This is brought to your attention when you register the credit card and it is also stated in our terms and conditions which you have to accept in order to create a subscription. When the subscription is created you also receive a welcome email with the terms and conditions clearly stated.
We have requested your details via Trustpilot’s secure system, but since we did not receive a response from you, we are currently unable to take further action on this matter. We appreciate your feedback, and if you would still like us to assist further, you can reach our support team by completing the contact form available in the T&Cs on our website.
Kind regards,
Rentola Team
Scam. Automatically will charge you €39 after some days
No customer service, it’s just AI robot.
Took my money and didn’t gave it back, as I never intended to subscribe. I wrote numerous emails to them waited 4 days as I should wait 72 hours as it says and tried contacting with different customer services cases. No resposne. It’s such a fraud. I’m gonna try to contact Netherlan authorities because I’m a student and unexpectedly I got charged and unexplained nor received no message from them after warning them.
29 July 2025
Unprompted review
Reply from Rentola.nl - Vastgoed zoeken, maar dan slimmer
Hello,
We’re sorry to read that this has been your experience. We understand how stressful unexpected charges can be, especially as a student.
The subscription begins with a trial period at a reduced price — an introductory offer designed to give you time to evaluate the service. After this period, the subscription automatically continues at the standard rate unless it is cancelled before the trial ends. This is brought to your attention when you register the credit card and it is also stated in our terms and conditions which you have to accept in order to create a subscription. When the subscription is created you also receive a welcome email with the terms and conditions clearly stated.
Please note that all inquiries should be submitted via the contact form on our website to ensure they are received and processed correctly. Emails sent outside this process unfortunately cannot be handled.
We have requested your details via Trustpilot’s secure system, but since we did not receive a response from you, we are currently unable to take further action on this matter. We appreciate your feedback, and if you would still like us to assist further, you can reach our support team by completing the contact form available in the T&Cs on our website.
Kind regards,
Rentola Team
Scamming people who try to take your money by threats
They tried to take money from me after a 1€ trial of 7 days, afterwards we contacted their support but they didnt even answer, all they did was send another reminder that we had to pay or else they would charge us even more, this is the worst service ever do not trust this website, there are better alternatives of this website, all of their e-mails also end up in your spam folder so you dont even know that you are subscribed or get reminders of why they are taking money
6 July 2025
Unprompted review
Reply from Rentola.nl - Vastgoed zoeken, maar dan slimmer
Hello Olsen,
We’re sorry to read that this has been your experience. We understand how concerning it can feel to receive reminders and believe that your concerns were not addressed.
The subscription begins with a trial period at a reduced price — an introductory offer designed to give you time to evaluate the service. After this period, the subscription automatically continues at the standard rate unless it is cancelled before the trial ends. This is brought to your attention when you register the credit card and it is also stated in our terms and conditions which you have to accept in order to create a subscription. When the subscription is created you also receive a welcome email with the terms and conditions clearly stated.
Please note that all inquiries should be submitted via the contact form on our website to ensure they are received and processed correctly. Emails sent outside this process unfortunately cannot be handled.
We have requested your details via Trustpilot’s secure system, but since we did not receive a response from you, we are currently unable to take further action on this matter. We appreciate your feedback, and if you would still like us to assist further, you can reach our support team by completing the contact form available in the T&Cs on our website.
Kind regards,
Rentola Team
Subscription charged without clear consent
I paid €1 thinking it was a one-time trial, but Rentola tried to charge €39 afterwards. I canceled everything, contacted support, and blocked the payment via my bank. This kind of hidden subscription is not okay. I hope Rentola improves transparency and support.
24 July 2025
Unprompted review
Reply from Rentola.nl - Vastgoed zoeken, maar dan slimmer
Hello Mehmet,
We’re sorry to read that this was your experience. We understand how important clarity and transparency are when it comes to subscriptions and payments.
The subscription begins with a trial period at a reduced price — an introductory offer designed to give you time to evaluate the service. After this period, the subscription automatically continues at the standard rate unless it is cancelled before the trial ends. This is brought to your attention when you register the credit card and it is also stated in our terms and conditions which you have to accept in order to create a subscription. When the subscription is created you also receive a welcome email with the terms and conditions clearly stated.
We have requested your details via Trustpilot’s secure system, but since we did not receive a response from you, we are currently unable to take further action on this matter. We appreciate your feedback, and if you would still like us to assist further, you can reach our support team by completing the contact form available in the T&Cs on our website.
Kind regards,
Rentola Team
No original offers & Cancellation tricky
- No original offers; only collected from other pages, that often need a subscription too
> so rentola is useless for me.
Attention: You have to cancel, otherwise you will pay 39€ after 14 days. It's very tricky, you cannot cancel within 24 hours after registering. So make sure to set a timer and don't forget to cancel the next day.
22 July 2025
Unprompted review
Reply from Rentola.nl - Vastgoed zoeken, maar dan slimmer
Hello,
We’re sorry to read that the service did not meet your expectations. We understand that clarity around listings and subscription terms is important.
Rentola functions as an aggregator, collecting property listings from multiple external sources. While we conduct our own quality checks, we cannot always guarantee that every listing is perfectly accurate, especially if details are changed or removed by the original source. This is exactly why user reports are so important to us. Listings that appear misleading, non-existent, or outdated should be reported directly through the platform, so our team can investigate and take appropriate action, including correction or removal where necessary.
The subscription begins with a trial period at a reduced price — an introductory offer designed to give you time to evaluate the service. After this period, the subscription automatically continues at the standard rate unless it is cancelled before the trial ends. This is brought to your attention when you register the credit card and it is also stated in our terms and conditions which you have to accept in order to create a subscription. When the subscription is created you also receive a welcome email with the terms and conditions clearly stated.
You can cancel your subscription directly through your account on the portal or by submitting a request via the contact form on our website, which allows our support team to receive and process your cancellation correctly.
Please note that all inquiries should be submitted via the contact form on our website to ensure they are received and processed correctly. Emails sent outside this process unfortunately cannot be handled.
We have requested your details via Trustpilot’s secure system, but since we did not receive a response from you, we are currently unable to take further action on this matter. We appreciate your feedback, and if you would still like us to assist further, you can reach our support team by completing the contact form available in the T&Cs on our website.
Kind regards,
Rentola Team
IT is necessary to find why Rentola…
IT is necessary to find why Rentola take from people sources without autorisathion for proper unit. Instead of solution they propose to stop solution. Solution and back that sources is normally fair feeling.
19 July 2025
Unprompted review
Reply from Rentola.nl - Vastgoed zoeken, maar dan slimmer
Hello Bartosz,
We’re sorry to read that this has been your impression. We understand that concerns about listings and how they are presented can raise questions.
Rentola functions as an aggregator, collecting property listings from multiple external sources. While we conduct our own quality checks, we cannot always guarantee that every listing is perfectly accurate, especially if details are changed or removed by the original source. This is exactly why user reports are so important to us. Listings that appear misleading, non-existent, or outdated should be reported directly through the platform, so our team can investigate and take appropriate action, including correction or removal where necessary.
We have requested your details via Trustpilot’s secure system, but since we did not receive a response from you, we are currently unable to take further action on this matter. We appreciate your feedback, and if you would still like us to assist further, you can reach our support team by completing the contact form available in the T&Cs on our website.
Kind regards,
Rentola Team
Absolute scammers
Absolute scammers, they ask you to pay 1 euros to be able to message real estate egents, but most ads are scams and fake with cheap rent prices. Then without mentioning they extend your subscription and charge you 39 euros next. Dont give them your payment details. Dont use them.
19 July 2025
Unprompted review
Reply from Rentola.nl - Vastgoed zoeken, maar dan slimmer
Hello Dan,
We’re sorry to read that this has been your experience. We understand how disappointing it can feel if the service did not meet your expectations.
Rentola functions as an aggregator, collecting property listings from multiple external sources. While we conduct our own quality checks, we cannot always guarantee that every listing is perfectly accurate, especially if details are changed or removed by the original source. This is exactly why user reports are so important to us. Listings that appear misleading, non-existent, or outdated should be reported directly through the platform, so our team can investigate and take appropriate action, including correction or removal where necessary.
The subscription begins with a trial period at a reduced price — an introductory offer designed to give you time to evaluate the service. After this period, the subscription automatically continues at the standard rate unless it is cancelled before the trial ends. This is brought to your attention when you register the credit card and it is also stated in our terms and conditions which you have to accept in order to create a subscription. When the subscription is created you also receive a welcome email with the terms and conditions clearly stated.
We have requested your details via Trustpilot’s secure system, but since we did not receive a response from you, we are currently unable to take further action on this matter. We appreciate your feedback, and if you would still like us to assist further, you can reach our support team by completing the contact form available in the T&Cs on our website.
Kind regards,
Rentola Team
Auto-Subscription SCAM, cancel ASAP
Company asks you to pay 1 euro to react to houses, but you get send to other websites (websites of the companies that actually rent out these places), after this they charge you 39 euros a month without letting you know you accepted a subscription (misleading texts on the website). I got my money back by contacting my bank and blocking Rentola immediately. Reccomend you all do the same and also send them a mail to delete your account in hopes that they actually do.
18 July 2025
Unprompted review
Reply from Rentola.nl - Vastgoed zoeken, maar dan slimmer
Hello Scott,
We’re sorry to read that this has been your impression. We understand that it can be frustrating if the process does not meet your expectations.
Rentola functions as an aggregator, collecting property listings from multiple external sources. While we conduct our own quality checks, we cannot always guarantee that every listing is perfectly accurate, especially if details are changed or removed by the original source. This is exactly why user reports are so important to us. Listings that appear misleading, non-existent, or outdated should be reported directly through the platform, so our team can investigate and take appropriate action, including correction or removal where necessary.
We requested and received your contact details via Trustpilot’s secure system and had the opportunity to reach out to you by email. Unfortunately, we did not receive a reply to our last email.
In our message, we believe we clearly explained that the subscription was activated after the trial period in accordance with the Terms and Conditions you agreed to during registration. All charges applied were valid, and the service was available to you during the paid period. We also provided detailed information explaining how the subscription works and why the charge occurred.
If you wish, you can still reply to our email, and we will be more than happy to clarify any misunderstandings.
Kind regards,
Rentola Team
Be careful this people are thiefs and…
Be careful this people are thiefs and scam after you cancel your subscription they will still take your money from the card you put
3 July 2025
Unprompted review
Reply from Rentola.nl - Vastgoed zoeken, maar dan slimmer
Hello Adam,
We’re sorry to read that you feel this way. We understand that billing concerns can be very frustrating.
Once a subscription is cancelled, no further charges occur. If you have been charged after cancellation, it may relate to a billing period that was already active before the cancellation took place, or there may have been a second subscription registered under a different email address.
We have requested your details via Trustpilot’s secure system, but since we did not receive a response from you, we are currently unable to take further action on this matter. We appreciate your feedback, and if you would still like us to assist further, you can reach our support team by completing the contact form available in the T&Cs on our website.
Kind regards,
Rentola Team
SCAMMERS!!!!!
SCAMMERS!!!!!
I never subscribed to anything in the first instance, I was only ask to pay £1 to be able to contact landlord and thereafter they tried to debit £35 from my account saying its subscription, then I went back to the site to cancel subscription, but I still got debited even after cancellation. Their phone number is fake and they don’t respond and I’m wondering how they are still allowed to operate.Refund my money immediately or I am taking this up legally and I don’t care how much it will cost me to bring this scammers to book.
Added: To further show how untrustworthy and fraudulent they are, they have comeback to me after 6 months requesting for ridiculous information to solve the issue. Do not trust them they are fake and FRAUDULENT!
7 July 2025
Unprompted review
Reply from Rentola.nl - Vastgoed zoeken, maar dan slimmer
Hello Dorothy,
We’re sorry to read how strongly you feel about this situation. We understand that unexpected billing can be very concerning.
The subscription begins with a trial period at a reduced price — an introductory offer designed to give you time to evaluate the service. After this period, the subscription automatically continues at the standard rate unless it is cancelled.
Once a subscription is cancelled, no further charges occur. If you have been charged after cancellation, it may relate to a billing period that was already active before the cancellation took place, or there may have been a second subscription registered under a different email address.
You can cancel your subscription directly through your account on the portal or by submitting a request via the contact form on our website, which allows our support team to receive and process your cancellation correctly.
Please note that all inquiries should be submitted via the contact form on our website to ensure they are received and processed correctly. Emails sent outside this process unfortunately cannot be handled.
We have requested your details via Trustpilot’s secure system, but since we did not receive a response from you, we are currently unable to take further action on this matter. We appreciate your feedback, and if you would still like us to assist further, you can reach our support team by completing the contact form available in the T&Cs on our website.
Kind regards,
Rentola Team
They are still scammers
They are still scammers! The 1 euro deal was enticing! I fell for it. So here's how it went for me. They gave me an option to register through google- which I did. Next day I tried to log in through google, and they would not let me log in. The only way was to make a new account again!! I was so stupid for doing so, because they are now charging me twice a month!!! And cancelling is not possibble because they simply keep throwing an error at me every time I try to log in. The site itself is useless as well even if you do get in. Every time you try to set a filter- error. Every time you try to answer to the listing- error.
If you encountered a similar issue, go to your email, when you signed up using your google account they sent you an email with your details- click on "get started" and you'll be able to get into your account and cancel the subscription. That is literally the only way to access your account after you have made it. If you happened to make an account multiple times- find both emails and do that for both, they will shamelessly take your money multiple times from your bank.
4 July 2025
Unprompted review
Reply from Rentola.nl - Vastgoed zoeken, maar dan slimmer
Hello Pulveris,
We’re truly sorry to read how upsetting this experience has felt for you. We understand how frustrating it can be when access issues and unexpected charges create confusion.
Please note that once a subscription is cancelled, no further charges occur. If a charge appears after cancellation, it may relate to a billing period that was already active before the cancellation took place, or there may be more than one subscription registered under different login details.
You can cancel your subscription directly through your account on the portal or by submitting a request via the contact form on our website, which allows our support team to receive and process your cancellation correctly. Please note that all inquiries should be submitted via the contact form on our website to ensure they are received and processed correctly. Emails sent outside this process unfortunately cannot be handled.
We have requested your details via Trustpilot’s secure system, but since we did not receive a response from you, we are currently unable to take further action on this matter. We appreciate your feedback, and if you would still like us to assist further, you can reach our support team by completing the contact form available in the T&Cs on our website.
Kind regards,
Rentola Team
I cancelled the payment but they keep…
I cancelled the payment but they keep charging. Just fraudulent scams company.
12 June 2025
Unprompted review
Reply from Rentola.nl - Vastgoed zoeken, maar dan slimmer
Hello Bruna,
We’re sorry to read that this situation has left you feeling frustrated. We understand how concerning it can be when charges appear after you believed everything was cancelled.
Once a subscription is cancelled, no further charges occur. If you have been charged after cancellation, it may relate to a billing period that was already active before the cancellation took place, or there may have been a second subscription registered under a different email address.
We would very much like to review your case carefully and clarify what has happened in your specific situation.
We have requested your details via Trustpilot’s secure system, but since we did not receive a response from you, we are currently unable to take further action on this matter. We appreciate your feedback, and if you would still like us to assist further, you can reach our support team by completing the contact form available in the T&Cs on our website.
Kind regards,
Rentola Team
It is complete scam.
It is complete scam.
i am unable to log in to the portal to cancel subscription.
Email from Rentola.nl" Caution: If the outstanding balance is not restored, we are unfortunately going to have to handle this settlement via our collection partner. Because of this, legally determined collection costs will be added to the invoice, with a minimum of €40. Of course, we both would not like that to happen, since it will costs more money and time
The outstanding amount is € 39.00.
You can simply pay using the button below with a preferred payment method."
1 June 2025
Unprompted review
Reply from Rentola.nl - Vastgoed zoeken, maar dan slimmer
Hello,
We’re sorry to read that this situation has caused you concern and frustration. We understand how receiving payment reminders can feel stressful, especially if you believe you were unable to access your account.
The subscription begins with a trial period at a reduced price — an introductory offer designed to give you time to evaluate the service. After this period, the subscription automatically continues at the standard rate unless it is cancelled before the trial ends. This is brought to your attention when you register the credit card and it is also stated in our terms and conditions which you have to accept in order to create a subscription. When the subscription is created you also receive a welcome email with the terms and conditions clearly stated.
Please note that all inquiries should be submitted via the contact form on our website to ensure they are received and processed correctly. Emails sent outside this process unfortunately cannot be handled.
We would very much like to review your specific case carefully and clarify what has happened in your situation.
We have requested your details via Trustpilot’s secure system, but since we did not receive a response from you, we are currently unable to take further action on this matter. We appreciate your feedback, and if you would still like us to assist further, you can reach our support team by completing the contact form available in the T&Cs on our website.
Kind regards,
Rentola Team
Oplichters
I never gave permission to transfer money from my bankaccount. I want my money back asap!
12 June 2025
Unprompted review
Reply from Rentola.nl - Vastgoed zoeken, maar dan slimmer
Hello Jasmijn,
We’re sorry to read that this situation has caused you concern. We understand how worrying it can be when a charge appears that you did not expect.
The subscription begins with a trial period at a reduced price — an introductory offer designed to give you time to evaluate the service. After this period, the subscription automatically continues at the standard rate unless it is cancelled before the trial ends. This is brought to your attention when you register the credit card and it is also stated in our terms and conditions which you have to accept in order to create a subscription. When the subscription is created you also receive a welcome email with the terms and conditions clearly stated.
We would very much like to review your specific case and clarify what may have happened.
We have requested your details via Trustpilot’s secure system, but since we did not receive a response from you, we are currently unable to take further action on this matter. We appreciate your feedback, and if you would still like us to assist further, you can reach our support team by completing the contact form available in the T&Cs on our website.
Kind regards,
Rentola Team
Lot of scam on the platform
My house is advertised on rentola, however, not for rent…. I’ve reported the scam, but no response. Even after a few weeks. I had a woman coming by my house to check it out. Horrible service and very likely you will be scammed via the platform.
2 April 2025
Unprompted review
Reply from Rentola.nl - Vastgoed zoeken, maar dan slimmer
Hello Roosmarijn,
We’re truly sorry to read that this situation has affected you in this way. We understand how concerning it must have been to discover your property advertised without your intention and to have someone visit unexpectedly.
Rentola functions as an aggregator, collecting property listings from multiple external sources. While we conduct our own quality checks, we cannot always guarantee that every listing is perfectly accurate, especially if details are changed or removed by the original source. This is exactly why user reports are so important to us. Listings that appear misleading, non-existent, or outdated should be reported directly through the platform, so our team can investigate and take appropriate action, including correction or removal where necessary.
We would very much like to review your specific case urgently to ensure the matter is addressed properly.
We have requested your details via Trustpilot’s secure system, but since we did not receive a response from you, we are currently unable to take further action on this matter. We appreciate your feedback, and if you would still like us to assist further, you can reach our support team by completing the contact form available in the T&Cs on our website.
Kind regards,
Rentola Team
I never thought to sign up as a member
I never thought to sign up as a member, I just paid 1€ and got a bill every time I sent an email and no response, even the phone number is not available to contact.I would like to warn anyone looking for a home not to sign up with this website. I am running out of ways to get you to stop sending me collection letters.
6 June 2025
Unprompted review
Reply from Rentola.nl - Vastgoed zoeken, maar dan slimmer
Hello Sarunya
We’re sorry to read that this situation has left you feeling so frustrated. We understand how stressful it can be when there is confusion around registration, billing, and follow-up communication.
The subscription begins with a trial period at a reduced price — an introductory offer designed to give you time to evaluate the service. After this period, the subscription automatically continues at the standard rate unless it is cancelled before the trial ends. This is brought to your attention when you register the credit card and it is also stated in our terms and conditions which you have to accept in order to create a subscription. When the subscription is created you also receive a welcome email with the terms and conditions clearly stated.
We would very much like to review your specific case carefully and clarify what has happened in your situation.
We have requested your details via Trustpilot’s secure system, but since we did not receive a response from you, we are currently unable to take further action on this matter. We appreciate your feedback, and if you would still like us to assist further, you can reach our support team by completing the contact form available in the T&Cs on our website.
Kind regards,
Rentola Team
Their incompetency will make you laugh-…
Their incompetency will make you laugh- it's so bad! I registered and paid TWICE and absolutely no functionality was available to me- the team assured me they are looking into it, nothing happened. I started receiving invoices then threats with debt collectors even though I made them delete my account. I never post reviews so this had to be horrible for me to do so
Ridiculous.
1 April 2025
Unprompted review
Reply from Rentola.nl - Vastgoed zoeken, maar dan slimmer
Hi Krishnapriya,
We’re truly sorry to read that this experience left you feeling this frustrated. It’s clear this situation caused a great deal of disappointment, especially after multiple attempts to resolve it.
We would very much like the opportunity to review your case carefully and clarify what happened in your specific situation.
We have requested your details via Trustpilot’s secure system, but since we did not receive a response from you, we are currently unable to take further action on this matter. We appreciate your feedback, and if you would still like us to assist further, you can reach our support team by completing the contact form available in the T&Cs on our website.
Kind regards,
Rentola Team
Very vad Website only care about money…
Very vad Website only care about money and it steals money using subscriptions game!! I didn't subscribe and was charged.. very bad experience 1 Star.. no zerooooo..
25 May 2025
Unprompted review
Reply from Rentola.nl - Vastgoed zoeken, maar dan slimmer
Hello Raghad,
We’re sorry to see that this experience left you feeling so disappointed. We understand how upsetting it can be when a charge appears unexpectedly.
All accounts are created manually by customers themselves, and payment details are entered personally during registration. We have no way to register or charge someone without their own action.
We would very much like to review your specific case and clarify what may have happened.
We have requested your details via Trustpilot’s secure system, but since we did not receive a response from you, we are currently unable to take further action on this matter. We appreciate your feedback, and if you would still like us to assist further, you can reach our support team by completing the contact form available in the T&Cs on our website.
Kind regards,
Rentola Team
I did not sign up and was charged ..
I did not sign up and was charged ... I feel scammed ... website useless .. I am not unusual, many people have been scammed
18 May 2025
Unprompted review
Reply from Rentola.nl - Vastgoed zoeken, maar dan slimmer
Hello John,
We’re sorry to read that this experience left you feeling this way. We understand how concerning it can feel when a charge appears that you did not expect.
All accounts are created manually by customers themselves, and payment details are entered personally during registration. We have no way to register or charge someone without their own action.
We would genuinely like to review your specific case to clarify what may have happened.
We have requested your details via Trustpilot’s secure system, but since we did not receive a response from you, we are currently unable to take further action on this matter. We appreciate your feedback, and if you would still like us to assist further, you can reach our support team by completing the contact form available in the T&Cs on our website.
Kind regards,
Rentola Team
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