Terrible experience—they are total scammers! The €1 subscription trap is a lie; without you realizing it, after a week they bill you for a $40 premium subscription, and if you don't cancel, daily inte... See more
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It's a useless service. It exists only to take advantage of people looking for housing in the tough Netherlands market. They charge you as soon as the trial ends and refuse to refund you even thou... See more
Company replied
Never ever use this service. Signed up for the “free” trial of €1 in the Netherlands and ended up paying €80 for a monthly payment and “collection fees”. You wont find genuine housing listings and the... See more
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Had difficulty canceling my subscription, but Rentola was quick and helpful to clear things for me.
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Company details
Written by the company
Op zoek naar je volgende huurwoning? Rentola is je beste keuze! Bij Rentola maken we het eenvoudig voor huurders en verhuurders om met elkaar in contact te komen, zodat je snel en efficiënt je ideale woning kunt vinden. Of je nu op zoek bent naar een appartement, huis of kamer, Rentola biedt een breed scala aan huurwoningen die passen bij elk budget en elke levensstijl. Met beschikbare aanbiedingen op de door jou gekozen locatie maakt ons platform je zoektocht moeiteloos en geeft het je de beste kans om je perfecte huurwoning te bemachtigen. Heb je hulp nodig of vragen? Ons vriendelijke supportteam staat klaar om je bij elke stap te begeleiden. Je kunt ons gemakkelijk bereiken via Rento, onze virtuele assistent te vinden op onze FAQ-pagina, of door het contactformulier in de Algemene Voorwaarden op onze website in te vullen. Bij Rentola streven we ernaar om jouw huurervaring eenvoudig, transparant en volledig stressvrij te maken.
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1.9
Poor
675 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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Reply from Rentola.nl - Vastgoed zoeken, maar dan slimmer
Hello,
Thank you for taking the time to share your feedback. We’re glad to hear that you had a positive experience.
If you ever need any assistance in the future, our team will be more than happy to help.
Kind regards,
Rentola Team
Good customers service
Good customers service!
After a misunderstanding regarding my subscription, I sent an email in order to find a solution.
I got a fast response from Damian , who came with a solution to my problem.
Thank you for your support!
31 March 2026
Unprompted review
Reply from Rentola.nl - Vastgoed zoeken, maar dan slimmer
Hello Mihaela,
Thank you very much for taking the time to share your experience. We’re really glad to hear that everything was resolved and that Damian was able to assist you quickly.
If you ever need any help in the future, our team will be more than happy to support you.
Kind regards,
Rentola Team
Potential EU Consumer Rights Violation – No Clear Subscription Consent
My experience with Rentola raises serious concerns regarding transparency and compliance with EU consumer protection law.
I signed up for a €1 trial and was never clearly asked to confirm continuation into a paid subscription after the trial period ended. There was no explicit second consent, no clear renewal confirmation, and no payment reminder before charges were applied. Instead, the case was escalated directly to a debt collection agency with additional fees.
Under EU consumer protection rules, automatic renewals require clear, informed, and unambiguous consent. Based on my experience, this standard was not met.
If this matter is not resolved fairly, I am prepared to escalate it to the relevant consumer protection authorities and seek further guidance through EU consumer channels.
I strongly advise others to review all subscription terms very carefully before engaging with this service.
20 January 2026
Unprompted review
Reply from Rentola.nl - Vastgoed zoeken, maar dan slimmer
Hello Justinas,
We appreciate you taking the time to outline your concerns in detail. We understand that questions regarding subscription consent, renewals, and collection procedures can raise serious concerns.
The subscription begins with a trial period at a reduced price — an introductory offer designed to give you time to evaluate the service. After this period, the subscription automatically continues at the standard rate unless it is cancelled before the trial ends. This is brought to your attention when you register your credit card and is also clearly stated in our terms and conditions, which must be accepted in order to create a subscription. When the subscription is created, a welcome email is also sent outlining these terms and conditions.
We take compliance and transparency seriously and would like the opportunity to review your specific case carefully, including the timeline of events and any communication sent, to ensure everything was handled correctly.
We have requested your details via Trustpilot’s secure system, but since we did not receive a response from you, we are currently unable to take further action on this matter. We appreciate your feedback, and if you would still like us to assist further, you can reach our support team by completing the contact form available in the T&Cs on our website.
Kind regards,
Team Rentola
I did not receive an invoice for any...
I did not receive an invoice for any subscription payment and THEY SENT IT TO A DEPT COLLECTOR!?
I received and invoice of 40 euros WITH 40 EURO LATENCY FEE totaling 80 euros FROM THE DEPT COLLECTORS!
Absolute scam do NOT recommend using their services! I Added the Intrum case number in the Ticket ID - CANCEL IT OR I'LL SEE YOU IN COURT
2 March 2026
Unprompted review
Reply from Rentola.nl - Vastgoed zoeken, maar dan slimmer
Hello Olli,
We are sorry to read that this situation has caused you significant concern. We understand that receiving a notice from a debt collection agency, especially with additional fees, can be very stressful and frustrating.
The subscription begins with a trial period at a reduced price — an introductory offer designed to give you time to evaluate the service. After this period, the subscription automatically continues at the standard rate unless it is cancelled before the trial ends. This is brought to your attention when you register your credit card and is also stated in our terms and conditions, which must be accepted in order to create a subscription. When the subscription is created, you also receive a welcome email outlining these terms and conditions.
If a payment remains outstanding after reminders, the case may eventually be transferred in accordance with standard procedures. However, we would like to review your specific case carefully, including the details you mentioned, to ensure everything has been handled correctly and provide you with clear clarification.
We have requested your details via Trustpilot’s secure system to help review your situation. However, because you did not share your contact details, we are currently unable to look into your profile or assist you further. We remain available to help as soon as you can provide this information.
Kind regards,
Team Rentola
DO NOT subscribe
DO NOT subscribe. They took me money for not using my account at all.
25 February 2026
Unprompted review
Reply from Rentola.nl - Vastgoed zoeken, maar dan slimmer
Hello Martin,
We’re sorry to read that you feel this way about your experience. That’s certainly not the impression we want anyone to have after using our service.
We requested and received your contact details via Trustpilot’s secure system and had the opportunity to reach out to you by email. Unfortunately, we did not receive a reply to our last email.
In our message, we believe we clearly explained that the subscription was activated after the trial period in accordance with the Terms and Conditions you agreed to during registration. All charges applied were valid, and the service was available to you during the paid period. We also provided detailed information explaining how the subscription works and why the charge occurred.
If you wish, you can still reply to our email, and we will be more than happy to clarify any misunderstandings.
Kind regards,
Rentola Team
Excellent, prompt and courteous service.
When I emailed in with my query I was pleasantly surprised at how quickly I got a response and how informative and helpful Isa was. The matter was resolved promptly and in a most courteous and friendly manner which left a feel-good atmosphere! Well done Isa!
9 February 2026
Unprompted review
Reply from Rentola.nl - Vastgoed zoeken, maar dan slimmer
Hello Eva,
Thank you very much for your kind words and for taking the time to share your experience. We’re delighted to hear that Isa was able to assist you promptly and leave such a positive impression.
If there is anything else we can assist you with in the future, please don’t hesitate to reach out — we’re always happy to help.
Kind regards,
Rentola Team
Unauthentic website, scam and fraud
Unclear rules and regulations. Payments deducted without previous knowledge, very unprofessional and dishonest costumer service, unauthentic registrations for housing, you still need to pay while trying to contact the landlord. Very horrible experience do not try
19 December 2025
Unprompted review
Reply from Rentola.nl - Vastgoed zoeken, maar dan slimmer
Hello Maya,
Our sincere apologies that this situation led to such a negative impression. That is certainly not how we want our service to be experienced.
The subscription begins with a trial period at a reduced price — an introductory offer designed to give you time to evaluate the service. After this period, the subscription automatically continues at the standard rate unless it is cancelled before the trial ends. This is brought to your attention when you register the credit card and it is also stated in our terms and conditions which you have to accept in order to create a subscription. When the subscription is created you also receive a welcome email with the terms and conditions stated.
Rentola functions as an aggregator, collecting property listings from multiple external sources. While we conduct our own quality checks, we cannot always guarantee that every listing is perfectly accurate, especially if details are changed or removed by the original source. This is exactly why user reports are so important to us. Listings that appear misleading, non-existent, or outdated should be reported directly through the platform, so our team can investigate and take appropriate action, including correction or removal where necessary.
We have requested your details via Trustpilot’s secure system, but since we did not receive a response from you, we are currently unable to take further action on this matter. We appreciate your feedback, and if you would still like us to assist further, you can reach our support team by completing the contact form available in the T&Cs on our website.
Kind regards,
Rentola Team
Scam - do NOT subscribe !
Thieves
Scam
I was not able to cancel subscription so I ended up cancelling my debit card and got it replaced
It was the only way for me to get my peace back as they were trying to charge me daily
30 November 2025
Unprompted review
Reply from Rentola.nl - Vastgoed zoeken, maar dan slimmer
Hello Jo,
Our sincere apologies that this situation caused you so much frustration. That is certainly not how we want our service to be experienced.
You can cancel your subscription directly through your account on the portal or by submitting a request via the contact form on our website, which allows our support team to receive and process your cancellation correctly.
Please note that all inquiries should be submitted via the contact form on our website to ensure they are received and processed correctly. Emails sent outside this process unfortunately cannot be handled.
We have requested your details via Trustpilot’s secure system, but since we did not receive a response from you, we are currently unable to take further action on this matter. We appreciate your feedback, and if you would still like us to assist further, you can reach our support team by completing the contact form available in the T&Cs on our website.
Kind regards,
Rentola Team
The properties don't exist
The properties don't exist. Its a scam. cant cancel subscription. keeps taking the money out my account have to change my bank account. stay away don't sign up !!!!!
22 August 2025
Unprompted review
Reply from Rentola.nl - Vastgoed zoeken, maar dan slimmer
Hello Noel,
We’re sorry to read that this has caused so much frustration. That is certainly not the experience we want users to have.
Rentola functions as an aggregator, collecting property listings from multiple external sources. While we conduct our own quality checks, we cannot always guarantee that every listing is perfectly accurate, especially if details are changed or removed by the original source. This is exactly why user reports are so important to us. Listings that appear misleading, non-existent, or outdated should be reported directly through the platform, so our team can investigate and take appropriate action, including correction or removal where necessary.
You can cancel your subscription directly through your account on the portal or by submitting a request via the contact form on our website, which allows our support team to receive and process your cancellation correctly.
Please note that all inquiries should be submitted via the contact form on our website to ensure they are received and processed correctly. Emails sent outside this process unfortunately cannot be handled.
We have requested your details via Trustpilot’s secure system, but since we did not receive a response from you, we are currently unable to take further action on this matter. We appreciate your feedback, and if you would still like us to assist further, you can reach our support team by completing the contact form available in the T&Cs on our website.
Kind regards,
Rentola Team
Full details of this scamming company…
Full details of this scamming company and "CEO"
I too have been part of this joke of a company, targeted by hidden extortionate fees, and continual charging of account after cancellation.
This is not acceptable behaviour, and is 100% a scam.
Here are the full details of the company name and owner:
Company Name: Rentola EU ApS
Parent Company: Reva Group
Location: Denmark
Owner/CEO: Jan Revald (You can find him on Linkedin)
COO - Kristoffer Vagnsø Petersen (also found on Linkedin)
Address registered with the above company:
- 17, Kongens Nytorv, København K, 1050
13 October 2025
Unprompted review
Reply from Rentola.nl - Vastgoed zoeken, maar dan slimmer
Hello,
We regret that this situation has led to such strong concerns. That is not the standard we aim to uphold.
If there is any confusion regarding charges or cancellation, we would welcome the opportunity to review the matter carefully and provide clarification.
We have requested your details via Trustpilot’s secure system, but since we did not receive a response from you, we are currently unable to take further action on this matter. We appreciate your feedback, and if you would still like us to assist further, you can reach our support team by completing the contact form available in the T&Cs on our website.
Kind regards,
Rentola Team
Rentola is a shifty company which likes…
Rentola is a shifty company which likes to make their contact details EXTREMELY hard to find for consumers.
Furthermore, users (myself included) have had their subscriptions renewed despite having cancelled them through their website. I was charged 40 euros. Borderline illegal, and a case should be opened to the Dutch Consumer Board.
18 September 2025
Unprompted review
Reply from Rentola.nl - Vastgoed zoeken, maar dan slimmer
Hello Jean,
We’re sorry to hear that this has led to concern and frustration. That is not the experience we want users to have.
The subscription begins with a trial period at a reduced price — an introductory offer designed to give you time to evaluate the service. After this period, the subscription automatically continues at the standard rate unless it is cancelled before the trial ends. This is brought to your attention when you register the credit card and it is also stated in our terms and conditions which you have to accept in order to create a subscription. When the subscription is created you also receive a welcome email with the terms and conditions clearly stated.
Once a subscription is cancelled, no further charges occur. If you have been charged after cancellation, it may relate to a billing period that was already active before the cancellation took place, or there may have been a second subscription registered under a different email address.
We have requested your details via Trustpilot’s secure system, but since we did not receive a response from you, we are currently unable to take further action on this matter. We appreciate your feedback, and if you would still like us to assist further, you can reach our support team by completing the contact form available in the T&Cs on our website.
Kind regards,
Rentola Team
Another scammer
Another scammer, the same as huurportal! Money was taken from my account without my knowledge. Emails asking for cancellation, no response, and when I canceled the transfer with my bank, I immediately received threats. Do not, under any circumstances, visit this scam website!!!
18 September 2025
Unprompted review
Reply from Rentola.nl - Vastgoed zoeken, maar dan slimmer
Hello Klaudia,
We’re sorry to read that this situation has caused you frustration. That is certainly not the experience we aim to provide.
Rentola and Huurportaal are sister sites but target different markets and have different subscription plans and support teams.
The subscription begins with a trial period at a reduced price — an introductory offer designed to give you time to evaluate the service. After this period, the subscription automatically continues at the standard rate unless it is cancelled before the trial ends. This is brought to your attention when you register the credit card and it is also stated in our terms and conditions which you have to accept in order to create a subscription. When the subscription is created you also receive a welcome email with the terms and conditions clearly stated.
You can cancel your subscription directly through your account on the portal or by submitting a request via the contact form on our website, which allows our support team to receive and process your cancellation correctly.
Please note that all inquiries should be submitted via the contact form on our website to ensure they are received and processed correctly. Emails sent outside this process unfortunately cannot be handled.
Once a subscription is cancelled, no further charges occur. If you have been charged after cancellation, it may relate to a billing period that was already active before the cancellation took place, or there may have been a second subscription registered under a different email address.
We have requested your details via Trustpilot’s secure system, but since we did not receive a response from you, we are currently unable to take further action on this matter. We appreciate your feedback, and if you would still like us to assist further, you can reach our support team by completing the contact form available in the T&Cs on our website.
Kind regards,
Rentola Team
Money Grabbing scheme
The listings are completely useless, and even after canceling the subscription, they continued charging us €39 per month despite multiple emails. It's been 4 months, and there's been no resolution. Customer support is nonexistent, and the entire platform is a money-grab scheme. Never go to this website. Save your time or money.
9 September 2025
Unprompted review
Reply from Rentola.nl - Vastgoed zoeken, maar dan slimmer
Hello Renika,
We’re sorry to hear that this has been your experience. We understand how frustrating it can be when you feel that an issue has not been resolved.
Once a subscription is cancelled, no further charges occur. If you have been charged after cancellation, it may relate to a billing period that was already active before the cancellation took place, or there may have been a second subscription registered under a different email address.
Please note that all inquiries should be submitted via the contact form on our website to ensure they are received and processed correctly. Emails sent outside this process unfortunately cannot be handled.
We have requested your details via Trustpilot’s secure system, but since we did not receive a response from you, we are currently unable to take further action on this matter. We appreciate your feedback, and if you would still like us to assist further, you can reach our support team by completing the contact form available in the T&Cs on our website.
Kind regards,
Rentola Team
Scam
Bad: its scam they ask you to pay for 7 days then they automatically charge for a month about $60. They only share links of real estate agent add, Please don’t use this website.
19 August 2025
Unprompted review
Reply from Rentola.nl - Vastgoed zoeken, maar dan slimmer
Hello Maz,
We’re sorry to hear that this was your experience. We understand that unexpected charges can be frustrating.
The subscription begins with a trial period at a reduced price — an introductory offer designed to give you time to evaluate the service. After this period, the subscription automatically continues at the standard rate unless it is cancelled before the trial ends. This is brought to your attention when you register the credit card and it is also stated in our terms and conditions which you have to accept in order to create a subscription. When the subscription is created you also receive a welcome email with the terms and conditions clearly stated.
Rentola functions as an aggregator, collecting property listings from multiple external sources. While we conduct our own quality checks, we cannot always guarantee that every listing is perfectly accurate, especially if details are changed or removed by the original source. This is exactly why user reports are so important to us. Listings that appear misleading, non-existent, or outdated should be reported directly through the platform, so our team can investigate and take appropriate action, including correction or removal where necessary.
We have requested your details via Trustpilot’s secure system, but since we did not receive a response from you, we are currently unable to take further action on this matter. We appreciate your feedback, and if you would still like us to assist further, you can reach our support team by completing the contact form available in the T&Cs on our website.
Kind regards,
Rentola Team
This website is a complete scam
This website is a complete scam. They force you to pay for a subscription just to see listings, and once you pay, they send you to external sites that ask for even more expensive subscriptions. Total waste of time and money – avoid at all costs
20 August 2025
Unprompted review
Reply from Rentola.nl - Vastgoed zoeken, maar dan slimmer
Hello,
We’re sorry to hear that this has been your impression of our platform. That is certainly not the experience we aim to provide.
The subscription begins with a trial period at a reduced price — an introductory offer designed to give you time to evaluate the service. After this period, the subscription automatically continues at the standard rate unless it is cancelled before the trial ends. This is brought to your attention when you register the credit card and it is also stated in our terms and conditions which you have to accept in order to create a subscription. When the subscription is created you also receive a welcome email with the terms and conditions stated.
Rentola functions as an aggregator, collecting property listings from multiple external sources. While we conduct our own quality checks, we cannot always guarantee that every listing is perfectly accurate, especially if details are changed or removed by the original source. This is exactly why user reports are so important to us. Listings that appear misleading, non-existent, or outdated should be reported directly through the platform, so our team can investigate and take appropriate action, including correction or removal where necessary.
We requested and received your contact details via Trustpilot’s secure system and had the opportunity to reach out to you by email. Unfortunately, we did not receive a reply.
In our message, we believe we clearly explained that the subscription was activated after the trial period in accordance with the Terms and Conditions you agreed to during registration. All charges applied were valid, and the service was available to you during the paid period. We also provided detailed information explaining how the subscription works and why the charge occurred.
If you wish, you can still reply to our email, and we will be more than happy to clarify any misunderstandings.
Kind regards,
Rentola Team
I did not sign up for the 40 EURO…
I did not sign up for the 40 EURO monthly subscription, but i got billed. "No refund policy". They ask you to sign up with an account to "verify your identity" and then they charge you 40 next month.
11 August 2025
Unprompted review
Reply from Rentola.nl - Vastgoed zoeken, maar dan slimmer
Hello Daniil,
We’re sorry to hear that this has caused frustration. We understand that unexpected charges can feel concerning.
The subscription begins with a trial period at a reduced price — an introductory offer designed to give you time to evaluate the service. After this period, the subscription automatically continues at the standard rate unless it is cancelled before the trial ends. This is brought to your attention when you register the credit card and it is also stated in our terms and conditions which you have to accept in order to create a subscription. When the subscription is created you also receive a welcome email with the terms and conditions clearly stated.
We have requested your details via Trustpilot’s secure system, but since we did not receive a response from you, we are currently unable to take further action on this matter. We appreciate your feedback, and if you would still like us to assist further, you can reach our support team by completing the contact form available in the T&Cs on our website.
Kind regards,
Rentola Team
SCAM !!!!!
This company is a complete scam. They charged my card 3 times 39€ for a subscription linked to an email address I don’t even own, refused to investigate, and then blamed me. No refund, no accountability, just excuses. Stay far away from Rentola – they prey on people and hide behind fake ‘terms and conditions.’
1 August 2025
Unprompted review
Reply from Rentola.nl - Vastgoed zoeken, maar dan slimmer
Hello Kristof,
We’re really sorry to read how strongly you feel about this situation. We understand how upsetting unexpected charges can be.
All accounts are created manually by customers themselves, and payment details are entered personally during registration. We have no way to register or charge someone without their own action.
You can cancel your subscription directly through your account on the portal or by submitting a request via the contact form on our website, which allows our support team to receive and process your cancellation correctly.
Please note that all inquiries should be submitted via the contact form on our website to ensure they are received and processed correctly. Emails sent outside this process unfortunately cannot be handled.
We have requested your details via Trustpilot’s secure system, but since we did not receive a response from you, we are currently unable to take further action on this matter. We appreciate your feedback, and if you would still like us to assist further, you can reach our support team by completing the contact form available in the T&Cs on our website.
Kind regards,
Rentola Team
No original listing
No original listing. It just collection of listing from other websites which are mostly outdated. It will immediately ask you to pay. Don't waste a penny on this website. Instead go to others like pararius. There is a higher chance to get a view there.
5 August 2025
Unprompted review
Reply from Rentola.nl - Vastgoed zoeken, maar dan slimmer
Hello Mohammad,
We’re sorry to hear that this was your experience. We understand how disappointing it can be if listings do not meet your expectations.
Rentola functions as an aggregator, collecting property listings from multiple external sources. While we conduct our own quality checks, we cannot always guarantee that every listing is perfectly accurate, especially if details are changed or removed by the original source. This is exactly why user reports are so important to us. Listings that appear misleading, non-existent, or outdated should be reported directly through the platform, so our team can investigate and take appropriate action, including correction or removal where necessary.
We have requested your details via Trustpilot’s secure system, but since we did not receive a response from you, we are currently unable to take further action on this matter. We appreciate your feedback, and if you would still like us to assist further, you can reach our support team by completing the contact form available in the T&Cs on our website.
Kind regards,
Rentola Team
Trash site
Whateveryou do, never buy their 1-euro subscription. A trash website.
5 August 2025
Unprompted review
Reply from Rentola.nl - Vastgoed zoeken, maar dan slimmer
Hello Ahmed,
We’re sorry to read that this was your impression of our service. We understand that not every experience meets expectations, and we take feedback seriously.
We have requested your details via Trustpilot’s secure system, but since we did not receive a response from you, we are currently unable to take further action on this matter. We appreciate your feedback, and if you would still like us to assist further, you can reach our support team by completing the contact form available in the T&Cs on our website.
Kind regards,
Rentola Team
Scammers
Absolute scammers. First, you pay £1 for access to view a list of properties, then… £35 for their subscription which you don't even expect…surprise, surprise! As far as I know, Rentola knows about the problem with their subscription, but deliberately continues this practice, while cynically hiding behind their internal policy of not refunding payments to buyers, which is absolutely disgusting, given the validity of the claims against Rentola's services.
3 August 2025
Unprompted review
Reply from Rentola.nl - Vastgoed zoeken, maar dan slimmer
Hello Yevhen,
We’re sorry to read that this has been your impression. We understand how frustrating it can feel if a subscription does not meet your expectations or feels unclear.
The subscription begins with a trial period at a reduced price — an introductory offer designed to give you time to evaluate the service. After this period, the subscription automatically continues at the standard rate unless it is cancelled before the trial ends. This is brought to your attention when you register the credit card and it is also stated in our terms and conditions which you have to accept in order to create a subscription. When the subscription is created you also receive a welcome email with the terms and conditions clearly stated.
We have requested your details via Trustpilot’s secure system, but since we did not receive a response from you, we are currently unable to take further action on this matter. We appreciate your feedback, and if you would still like us to assist further, you can reach our support team by completing the contact form available in the T&Cs on our website.
Kind regards,
Rentola Team
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