I was gifted with Remento for Mother's Day. It is a great way to share stories about my life. It is so easy to record audio stories. I've never tried the video option yet as I'm not fond of recording... See more
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Remento makes it easier than ever to better understand and more deeply appreciate your family story. Whether it's reflections on monumental moments or the joys of everyday life, Remento helps break down barriers across generations, breed connection through curiosity, and remind us that understanding our own story starts by listening to the stories of others.
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Wonderful to know that my children and grandchildren will have a written and video record of my thoughts and feelings, as well as facts of my life, for generations.

Reply from Remento
We purchased Remento last year for our father for father's day. Dad spent the last year making videos, which he took it very seriously so it was a lot of work, but very worth it. We just received the books and we could not be more thrilled! Dad feels so special, but also now knows that his story will stay alive for generations to come.

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My daughter gave me the opportunity to use Remento as a present. I am having a lot of fun with it thinking about questions that have been posed and remembering fun things from the past.

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Remento has made it pretty easy to capture family stories that can be shared for years to come. Thank you for helping our family create unique books with voices to listen to and videos to watch.

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I think it’s a wonderful concept. I just don’t know how to get my chosen person to answer the questions or to understand why it’s important to have people remember them.

Reply from Remento
The product was unusable, and customer service was awful and unhelpful!

Reply from Remento
So thankful for this product. My dad is 80 and extremely tech-challenged and he can easily (and happily!) follow the links to record his stories. I love that we can add photos and prompts for him. The interface is so user-friendly. Just really glad we invested in this product and will have these priceless memories of my dad saved forever.

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For the most part this experience has been great and very user friendly.

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I enjoyed the simple explanations and the sharing of the personal experience

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Writing makes it very easy with momento. I’m free to speak about anything I want without any restrictions. I love especially all the questions that my children get to ask me, sometimes difficult for me to answer. I’m at awe how I love working with momento they are so helpful and trustworthy. They are just the best!! Hinano

Reply from Remento
I love the site and the ideas behind them. I was surprised when I read the transcript of what I said that the AI changed it.

Reply from Remento
Remento’s customer service is amazing. I’ve emailed a number of questions to them and I always get a response by the next day at the longest. There was one time when my Mom thought she had said she wanted to re-record a story but we must have done something wrong because the one we are seeing now is the earlier one not the redo.

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Fun and relatively easy to do. The AI rewrites are very good.

Reply from Remento
I love the way my words are made to sound better, without changing the context

Reply from Remento
Reliving memories and sharing them with family has made this a great experience.
The format is easy to navigate and I look forward to each one.

Reply from Remento
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