Remedy Meds Reviews 

13,458
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 7,886 reviews, reviewers overwhelmingly had a great experience with this company. Many customers frequently praise the dedicated medical staff and practitioners for their overall helpfulness, clear communication, and the truly exceptional support provided throughout their entire weight loss journey. People also deeply appreciate the consistently quick response times, attentive listening during medical consultations, and the exceptionally smooth appointment scheduling experiences with professionals. Some reviewers were not happy with recurring billing cycles and frustrating reimbursement processes when handling unexpected account issues or subscription updates. A few consumers also mentioned difficulties resolving subscription charges, experiencing communication barriers with support teams, or encountering strict administrative documentation requirements.

What people talk about most

Staff

Consumers find staff to be positive, knowledgeable, and attentive during consultations. Reviewers highlighted... See more

Service

Reviewers highlight positive aspects of service, noting that providers are punctual, compassionate, and clear... See more

Customer service

Customers had positive experiences with customer_service, noting that representatives are helpful, friendly,... See more

Product

Reviewers mention positive feedback about product, noting that medications work really well and help achieve... See more

User experience

Clients share positive opinions on user_experience, highlighting a great and wonderful overall journey.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was recommended to Remedy Meds by a coworker. There was no hassle getting signed up, getting an interview with a doctor, and my medicine arriving quickly and on-time. When calling, had to call ab... See more

Company replied

Rated 5 out of 5 stars

Always nice to me. Answers all my questions. Available within 20 minutes of me setting up appointment. Very good at letting you know where they are at in the process of handling your request for refil... See more

Company replied

Rated 5 out of 5 stars

My experience has been great so far. I was a little leary at first but as I received texts and email from Remedy Meds I realized their communication was better than perfect. I feel very well taken car... See more

Company replied

Rated 5 out of 5 stars

Remedy Meds is the third GLP1 provider I've tried since beginning my weight loss journey late last year. And so far, they are the most responsive. My initial televisit was scheduled the same day... See more

Company replied



Contact info

4.6

Excellent

TrustScore 4.5 out of 5

13K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(13,458)

7,244 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lovely person and very compassionate !

Lovely person and very compassionate !
It was a pleasure to talk with her!

4 August 2026
Remedy Meds logo

Reply from Remedy Meds

We're so happy to hear that you had such a pleasant experience and found our team member to be compassionate. Thank you for sharing your positive feedback!

Rated 2 out of 5 stars

Passed screaming to later be disqualified

When I answered the medical questions at the beginning, I was told that I was eligible. After I had my video appointment, I was told that I was innelligible because I was a diabetic. I feel that if the screaming Dr was more accurate then I wouldn't have started the medication just to later be told " hey you can't continue treatment".

4 September 2025
Remedy Meds logo

Reply from Remedy Meds

We appreciate your feedback as we take all comments and concerns seriously as part of our ongoing commitment to providing excellent service.

Rated 1 out of 5 stars

Never written a negative review in my…

Never written a negative review in my life but this has been so frustrating. Horrible customer service. I spoke with a nurse who didn’t even have access to my history with them. They also increase the cost astronomically and don’t respect the advertised costs. I’ve cancelled and going with another company.

4 August 2026
Unprompted review
Remedy Meds logo

Reply from Remedy Meds

Our team would like to follow up with you in regard to this experience, please accept our request for more information sent through Trust Pilot.

Rated 4 out of 5 stars

Everything great except one thing

Everything great except one thing. When I submitted my refill request, I got confirmation that I had successful completed that and there would be follow up. But no follow up advising me to take action with an appt ever came to me. I just guessed because several days went by with no additional email.

4 August 2026
Remedy Meds logo

Reply from Remedy Meds

We appreciate your feedback and are sorry to hear about your experience. We take your concerns seriously and we're looking into this matter to see how we can improve our services.

Rated 5 out of 5 stars

The Portal is easy to navigate!

The ease of arranging your Doctor appointments cannot be beat. The company is very responsive and prescriptions arrived quickly and safely.

3 August 2026
Remedy Meds logo

Reply from Remedy Meds

We're so glad to hear that arranging your doctor appointments was easy and that our company was very responsive. It's wonderful that your prescriptions arrived quickly and safely!

Rated 5 out of 5 stars

The refill and delivery process is…

The refill and delivery process is always smooth and on time. I am very happy with this company and their excellent service.

16 July 2026
Remedy Meds logo

Reply from Remedy Meds

We're so pleased to hear that your refill and delivery process is always smooth and on time! We truly appreciate your kind words about our excellent service.

Rated 5 out of 5 stars

The lady I spoke to first

The lady I spoke to first, I think her name was Gigi is fantastic

3 August 2026
Remedy Meds logo

Reply from Remedy Meds

We're so happy to hear about your positive experience with our team member! We appreciate you sharing your feedback.

Rated 5 out of 5 stars

Clinician was professional

Clinician was professional, cheerful, and helpful and suggested an provided an alternative approach as I no longer qualified for semaglutide based on my weight and time between regular doses.

3 August 2026
Remedy Meds logo

Reply from Remedy Meds

We're delighted to hear that our clinician was professional, cheerful, and helpful, and that they were able to provide an alternative approach. We appreciate you sharing your positive experience!

Rated 5 out of 5 stars

2 years and counting

I have been taking GLP 1 for 2 years almost and this company has spent the most time with me , teaching me what I should do to be successful. I haven't got the medicine yet, hopefully it's as good as the customer service.

1 August 2026
Remedy Meds logo

Reply from Remedy Meds

We're so glad to hear that you've had such a positive experience with our team and that we could provide you with the support you needed. We're confident you'll be just as pleased with your medicine!

Rated 1 out of 5 stars

Does not care about the customer

I had my phone consultation and the woman I was speaking to asked me if I had thyroid cancer in my family. I told her that my father and my sister had cancer in the throat, but I wasn’t sure exactly if it was thyroid or not, and she proceeded to tell me oh well they’re two different things so is it thyroid or not? I told her I’m not sure and she said well I’ll just put that you said no. She proceeded to finish our phone conversation and explained it would be delivered within two days. I hung up the phone immediately called my dad to ask him what kind of cancer and he confirmed it was thyroid MEN2. I immediately call back. There was no answer so I text her that I wanted to cancel my order since I am unable to take the medication due to there being a family history of cancer. I got no answer so I emailed and they gave me the complete runaround telling me that it was already sent to the pharmacy and they’re waiting for the pharmacy to respond which of course it never did so it was sent to me. I told the lady I would return it and I just wanted a refund. days went by as they kept giving me the runaround, sending me to billing now telling me that it’s up to billing. ultimately they denied it because it was already sent to me. This company does not have the customer in their best interest.

22 July 2026
Unprompted review
Remedy Meds logo

Reply from Remedy Meds

Our team would like to follow up with you in regard to this experience, please accept our request for more information sent through Trust Pilot.

Rated 1 out of 5 stars

Unfair billing practices

I was offered a $100 off to activate my membership but then was charged full price. I called and emailed immediately but they would not credit the $100 or allow me to cancel the prescription. I wouldn't deal with this company.

3 August 2026
Unprompted review
Remedy Meds logo

Reply from Remedy Meds

Our team would like to follow up with you in regard to this experience, please accept our request for more information sent through Trust Pilot.

Rated 5 out of 5 stars

Fast reliable assistance with…

Fast reliable assistance with medication. Medical personnel readily available for consult. Easy refill process.

3 August 2026
Remedy Meds logo

Reply from Remedy Meds

We're so pleased to hear that you find our medication assistance fast and reliable! It's wonderful that our medical personnel are readily available and that the refill process is easy for you.

Rated 5 out of 5 stars

Always a positive experience

Always a positive experience with all expectations met. Medication arrives on time and the whole experience has been wonderful

3 August 2026
Remedy Meds logo

Reply from Remedy Meds

We're so pleased to hear you always have a positive experience and that your expectations are met. It's wonderful that your medication arrives on time!

Rated 5 out of 5 stars

The dr was super nice and explained…

The dr was super nice and explained everything very well thank u

3 August 2026
Remedy Meds logo

Reply from Remedy Meds

We're so happy to hear that our doctor was super nice and explained everything very well. Thank you for sharing your positive experience with us!

Rated 5 out of 5 stars

Remedy has been a great weight loss journey

Remedy has helped me achieve my weight loss goal within 4 months. It is a lil pricey but worth it when you can talk to a clinician anytime. They are great about answering your questions and very helpful.

3 August 2026
Remedy Meds logo

Reply from Remedy Meds

We're thrilled to hear that you achieved your weight loss goal within four months! We appreciate your kind words about our clinicians' availability and helpfulness in answering your questions.

Rated 5 out of 5 stars

Such a great experience and had all my…

Such a great experience and had all my questions answered at hand. Laura was great and very helpful with information. I always want to talk to her in the future.

2 August 2026
Remedy Meds logo

Reply from Remedy Meds

We're so happy to hear you had such a great experience and that all your questions were answered! It's wonderful to know our team member was helpful and informative.

Rated 5 out of 5 stars

Such an easy process

Such an easy process. A very helpful and friendly clinician. A very positive experience.

2 August 2026
Remedy Meds logo

Reply from Remedy Meds

We're so happy to hear that you had such a positive experience and found the process easy. We're glad our clinician was helpful and friendly!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look