ReduceMyExcess Reviews 

3,069
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 1,888 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the ease of use and straightforward process, making it simple and quick to obtain cover. Many people appreciate the excellent value for money, finding the premiums significantly cheaper than car rental companies' offerings. The website is frequently highlighted for being easy to navigate, slick, and well-organized, contributing to a smooth purchasing experience. Reviewers also commend the great service, noting prompt payouts and the peace of mind provided. However, some customers also noted that premiums had increased significantly compared to previous years or were higher for specific age demographics.

What people talk about most

User experience

People report positive experiences with the user experience, often describing it as easy to understand,... See more

Price

Consumers are highly satisfied with the competitive pricing, often finding it significantly cheaper than... See more

Website

Customers consistently note positive experiences with the website, frequently describing it as easy to... See more

Value for money

Users describe positive interactions with value for money, consistently highlighting that the service is very... See more

Service

Customers consistently report positive experiences with the service, highlighting its efficiency and ease of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have had hire car excess insurance cover with Reduce My Excess for several years. Way cheaper than buying cover directly from the car hire companies. For the first time, I also had to make a claim r... See more

Company replied

Rated 5 out of 5 stars

Great communication, very fast turnaround, super helpful, great price and when making a claim; the process/form is easy to use and submit. Extremely grateful to this company for the pleasant and stres... See more

Company replied

Rated 5 out of 5 stars

It's always a great surprise when any insurance company discounts your premium to less than last year to reward loyalty...I'm in!! No hassle at car rental desks. Great value annual premiums Easy to... See more

Company replied

Rated 5 out of 5 stars

I initially set up a policy for a specific holiday, which was easy to do. I then decided it would be better to switch to an annual policy and this was not a problem. Seems like very good value, polic... See more

Company replied


Company details

  1. Insurance Agency
  2. Insurance Broker
  3. Insurance Company

About ReduceMyExcess

Written by the company

ReduceMyExcess is a leading provider of car hire excess insurance, created to offer drivers a clearer and more affordable alternative to costly rental company waivers. ReduceMyExcess has been recognised with the Which? Best Buy award for our hire car excess insurance.

Since 2011, we have focused on providing comprehensive and affordable car hire excess insurance policies alongside uncomplicated information to help customers make informed decisions when renting a car.


Contact info

ReduceMyExcess Car Hire Excess Insurance

Affordable and comprehensive cover for the next time you hire.

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

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4.7

All reviews

(3,069)

1,923 reviews in the last 12 months

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Rated 5 out of 5 stars

Always a great service

Always a great service. Easy to navigate site and good value for the benefits offered. Have never had to claim though so don't know how that would go.

29 June 2026
ReduceMyExcess logo

Reply from ReduceMyExcess

Hi Jonathan,

We’re glad you found the website easy to navigate and the cover good value. We appreciate your comments and understand that the claims experience is the true test of any policy.

Kind regards,

Anna

Rated 5 out of 5 stars

Simple and quick

29 June 2026
ReduceMyExcess logo

Reply from ReduceMyExcess

Hi Mark,

It's great to hear you found ReduceMyExcess simple and quick!

Kind regards,

Anna

Rated 5 out of 5 stars

Simple and straightforward process to…

Simple and straightforward process to get the cover I needed

29 June 2026
ReduceMyExcess logo

Reply from ReduceMyExcess

Hi Mr Jones,

We're delighted to hear that you found the process of obtaining the cover you needed to be simple and straightforward. Thank you for your positive feedback.

Kind regards,

Anna

Rated 5 out of 5 stars

Escellent

Quick easy, competitive price.

29 June 2026
ReduceMyExcess logo

Reply from ReduceMyExcess

Hi,

We appreciate you sharing your positive experience with our quick, easy service at ReduceMyExcess and our competitive pricing. Thank you for your feedback!

Kind regards,

Anna

Rated 5 out of 5 stars

Clear information in easy to understand…

Clear information in easy to understand English

1 July 2026
ReduceMyExcess logo

Reply from ReduceMyExcess

Hi Joanna,

We're happy to hear that the information provided was clear and easy to understand. We appreciate your positive feedback!

Kind regards,

Anna

Rated 5 out of 5 stars

My experience of making a claim…

I have subscribed to Reduce my Excess for a good number of years now, but only actually made a claim last year for damage to a wheel/tyre and associated costs. Everything was sorted very quickly and efficiently and I was repaid for all associated costs.

7 October 2025
ReduceMyExcess logo

Reply from ReduceMyExcess

Hi Michael,

We’re really pleased to hear that after being a customer for several years, your first claim experience was straightforward and efficient. It’s great to know everything was handled quickly and that you were reimbursed for the full amount claimed.

Kind regards,

Anna

Rated 5 out of 5 stars

Just completed the on line…

Just completed the on line questionnaire and ‘bingo’ I’m covered. Saved ££££ as opposed to accepting a daily charge from hire companies!

24 June 2026
ReduceMyExcess logo

Reply from ReduceMyExcess

Hi Syd,

Thank you for your review.

We’re really pleased to hear the process was quick and straightforward, and that you were able to arrange cover in just a few minutes. It’s great to know you found it a cost-effective alternative!

Kind regards,

Anna

Rated 5 out of 5 stars

Easy to use website and good advice…

Easy to use website and good advice from the chat too

30 June 2026
ReduceMyExcess logo

Reply from ReduceMyExcess

Hi Mark,

We're so pleased to hear you found our website easy to use and received helpful advice from our live chat function. Thank you for your positive feedback!

Kind regards,

Anna

Rated 5 out of 5 stars

Straightforward

Bought (a 1 year policy) for a car hire last year, fortunately didn't require it so I don't have any experience in regards to that side of the policy.

Was a bit worried that when I signed up last year they would have some sort of dark pattern to try and trick me into letting the subscription renew (as i don't require it anymore). Fortunately have just received an email with plenty of time and a very straight forward process to cancel the renewel.

1 July 2026
Unprompted review
ReduceMyExcess logo

Reply from ReduceMyExcess

Hi Karl,

We’re pleased to hear you found the policy straightforward and that the renewal process was clear and easy to manage. We believe customers should have plenty of notice and be able to make informed decisions about their cover, so it’s great to know this was your experience.

Kind regards,

Anna

Rated 5 out of 5 stars

Easy to renew

Easy to renew and a great service that saves me a lot on car hire insurance. I have not had to make a claim so I can't comment on that. I hope I won't have to.

8 May 2026
ReduceMyExcess logo

Reply from ReduceMyExcess

Hi Clare,

We’re really pleased to hear you found the renewal process easy and that the cover continues to offer great value compared to rental company insurance options. Thank you for your review!

Kind regards,

Anna

Rated 5 out of 5 stars

Straightforward process.

Straightforward process.

29 June 2026
ReduceMyExcess logo

Reply from ReduceMyExcess

Hi Ray,

We're happy to hear you found ReduceMyExcess straightforward to navigate.

Kind regards,

Anna

Rated 5 out of 5 stars

Excellent product

Good cover & excellent price just what I needed very happy
Thanks Glenn

28 June 2026
ReduceMyExcess logo

Reply from ReduceMyExcess

Hi Glenn,

We’re really pleased to hear you found the cover offered excellent protection at a great price. Knowing we provided exactly what you needed is wonderful to hear.

Kind regards,

Anna

Rated 5 out of 5 stars

SO EASY TO USE AND VERY COMPETETIVE

SO EASY TO USE AND VERY COMPETETIVE. I HAD TO MAKE A CLAIM AND PAID OUT VERY QUICKLY

29 June 2026
ReduceMyExcess logo

Reply from ReduceMyExcess

Hi Michael,

We're happy to hear that you found ReduceMyExcess easy to use and our prices competitive. We appreciate your feedback regarding the quick payout for your claim.

Kind regards,

Anna

Rated 5 out of 5 stars
ReduceMyExcess logo

Reply from ReduceMyExcess

Hi Mr Gin,

We're pleased to hear that purchasing your policy was easy with ReduceMyExcess. Thank you for your positive feedback.

Kind regards,

Anna

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