I have had hire car excess insurance cover with Reduce My Excess for several years. Way cheaper than buying cover directly from the car hire companies. For the first time, I also had to make a claim r... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great communication, very fast turnaround, super helpful, great price and when making a claim; the process/form is easy to use and submit. Extremely grateful to this company for the pleasant and stres... See more
Company replied
It's always a great surprise when any insurance company discounts your premium to less than last year to reward loyalty...I'm in!! No hassle at car rental desks. Great value annual premiums Easy to... See more
Company replied
I initially set up a policy for a specific holiday, which was easy to do. I then decided it would be better to switch to an annual policy and this was not a problem. Seems like very good value, polic... See more
Company replied
Company details
About ReduceMyExcess
Written by the company
ReduceMyExcess is a leading provider of car hire excess insurance, created to offer drivers a clearer and more affordable alternative to costly rental company waivers. ReduceMyExcess has been recognised with the Which? Best Buy award for our hire car excess insurance.
Since 2011, we have focused on providing comprehensive and affordable car hire excess insurance policies alongside uncomplicated information to help customers make informed decisions when renting a car.Contact info
United Kingdom
- reducemyexcess.co.uk
ReduceMyExcess Car Hire Excess Insurance
4.7
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service and very easy to deal with
28 June 2026
Reply from ReduceMyExcess
Hi Julian,
We're happy you found our service to be great and very easy to use. We appreciate you sharing your positive experience with us!
Kind regards,
Anna
SO EASY TO USE AND VERY COMPETETIVE
SO EASY TO USE AND VERY COMPETETIVE. I HAD TO MAKE A CLAIM AND PAID OUT VERY QUICKLY
29 June 2026
Reply from ReduceMyExcess
Hi Michael,
We're happy to hear that you found ReduceMyExcess easy to use and our prices competitive. We appreciate your feedback regarding the quick payout for your claim.
Kind regards,
Anna
Ease of purchasing my policy
29 June 2026
Reply from ReduceMyExcess
Hi Mr Gin,
We're pleased to hear that purchasing your policy was easy with ReduceMyExcess. Thank you for your positive feedback.
Kind regards,
Anna
Reply from ReduceMyExcess
Hi Karoljazda,
We're happy you found ReduceMyExcess to be good value!
Kind regards,
Anna
Reply from ReduceMyExcess
Hi Mathew,
We're delighted to hear that you found the process easy, from negotiating to talking and booking. Thank you for your review!
Kind regards,
Anna
Reply from ReduceMyExcess
Hi Thomas,
We're so happy to hear that our car hire excess insurance met your expectations! Thank you for your kind words.
Kind regards,
Anna
Simple
Simple, easy to use and a necessity for car and van hire excess unless you want to pay arms and legs for excess insurance from the vehicle hire company.
26 March 2026
Reply from ReduceMyExcess
H Brown,
We’re really pleased to hear you found the cover simple to arrange and good value for money. Providing a straightforward and cost-effective alternative for car and van hire excess protection is exactly what we aim to do.
Kind regards,
Anna
Reply from ReduceMyExcess
Hi Phil,
We're happy you're happy!
Kind regards,
Anna
Easy and quick.
28 June 2026
Reply from ReduceMyExcess
Hi Waldemar,
We're happy to hear you found the process easy and quick!
Kind regards,
Anna
Quick and easy to organise when hiring…
Quick and easy to organise when hiring a car. Very well priced.
26 June 2026
Reply from ReduceMyExcess
Hi J.P,
We're happy that organising your car hire excess insurance was quick and easy, and that you found our pricing to be good. Thank you for your feedback!
Kind regards,
Anna
Excellent UX
Excellent UX. Easy to buy. Clear and honest on what the insurance covers.
Excellent value for peace of mind.
26 June 2026
Reply from ReduceMyExcess
Hi Niko,
We're pleased to hear that you found ReduceMyExcess easy to use and that our insurance provided excellent value and peace of mind!
Kind regards,
Anna
Easy to get a quote.
Easy to get a quote.
Never had to use it (thankfully) but gives you peace of mind at a reasonable cost.
25 June 2026
Reply from ReduceMyExcess
Hi Mr Thackaberry,
We're pleased to hear that you found it easy to get a quote and that our service provides you with peace of mind at a reasonable cost. Thank you for your feedback.
Kind regards,
Anna
Reply from ReduceMyExcess
Hi Ethel,
We're so pleased to hear you found our service super quick and efficient. Thank you for sharing your positive feedback!
Kind regards,
Anna
Serious increase in premiums
23 June 2026
Reply from ReduceMyExcess
Hi Peter,
Thank you for taking the time to leave a review. We appreciate your feedback regarding the increase in your premium.
We are sorry to hear that you were disappointed with your renewal price. Premiums are reviewed each year and can be affected by a range of factors, including insurer rates and the level of cover provided.
We apologise if the increase came as a surprise and appreciate you sharing your feedback.
Kind regards,
Chloe
An excellent product which allows you…
An excellent product which allows you to avoid the hard sell and poor value of the insurance aggressively promoted by car rental companies.
24 February 2026
Reply from ReduceMyExcess
Hi,
We’re really pleased to hear you found our cover to be a great value alternative, helping you avoid more expensive options at the rental desk. Thank you for your review!
Kind regards,
Anna
Easy application and completion of the…
Easy application and completion of the policy purchase. Price as advertised with no hidden fees
25 June 2026
Reply from ReduceMyExcess
Hi,
We're so pleased you found taking out an excess insurance policy easy and the price transparent. Thank you for your positive feedback!
Kind regards,
Anna
Real Value for Money
The price is a real bonus when compared with the extravagant prices from the car hire firms.
Would make it an annual purchase as the whole annual premium can be paid for with one weekly car hire
24 June 2026
Reply from ReduceMyExcess
Hi,
We're delighted to hear you find our pricing competitive compared to car hire firms. It's great to know our annual option offers such value. Thank you for your feedback!
Kind regards,
Anna
Very straight forward.
13 June 2026
Reply from ReduceMyExcess
Hi John,
We're happy to hear you found ReduceMyExcess straightforward!
Kind regards,
Anna
My insurance auto renewed
My insurance auto renewed, I cancelled immediately before the first policy expired and was CHARGED OVER £11. The first policy still has not expired also I contacted them for an explanation and no response
25 June 2026
Reply from ReduceMyExcess
Hi there,
Thank you for taking the time to leave a review. We are sorry to hear that you are unhappy with your experience.
We apologise that a full refund has not yet been issued. This has been flagged with the relevant team as it appears to be related to the MyAccount portal, and we are currently looking into this for you.
We will be in touch shortly to resolve this matter and ensure the remainder of the refund is processed as quickly as possible.
Kind regards,
Chloe
Very easy to renew and good price.
25 June 2026
Reply from ReduceMyExcess
Hi Andrew,
We're glad renewal was easy and you found the price good. Thank you for your feedback!
Kind regards,
Anna
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.