ReduceMyExcess Reviews 

3,059
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 1,888 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the ease of use and straightforward process, making it simple and quick to obtain cover. Many people appreciate the excellent value for money, finding the premiums significantly cheaper than car rental companies' offerings. The website is frequently highlighted for being easy to navigate, slick, and well-organized, contributing to a smooth purchasing experience. Reviewers also commend the great service, noting prompt payouts and the peace of mind provided. However, some customers also noted that premiums had increased significantly compared to previous years or were higher for specific age demographics.

What people talk about most

User experience

People report positive experiences with the user experience, often describing it as easy to understand,... See more

Price

Consumers are highly satisfied with the competitive pricing, often finding it significantly cheaper than... See more

Website

Customers consistently note positive experiences with the website, frequently describing it as easy to... See more

Value for money

Users describe positive interactions with value for money, consistently highlighting that the service is very... See more

Service

Customers consistently report positive experiences with the service, highlighting its efficiency and ease of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have had hire car excess insurance cover with Reduce My Excess for several years. Way cheaper than buying cover directly from the car hire companies. For the first time, I also had to make a claim r... See more

Company replied

Rated 5 out of 5 stars

Great communication, very fast turnaround, super helpful, great price and when making a claim; the process/form is easy to use and submit. Extremely grateful to this company for the pleasant and stres... See more

Company replied

Rated 5 out of 5 stars

It's always a great surprise when any insurance company discounts your premium to less than last year to reward loyalty...I'm in!! No hassle at car rental desks. Great value annual premiums Easy to... See more

Company replied

Rated 5 out of 5 stars

I initially set up a policy for a specific holiday, which was easy to do. I then decided it would be better to switch to an annual policy and this was not a problem. Seems like very good value, polic... See more

Company replied


Company details

  1. Insurance Agency
  2. Insurance Broker
  3. Insurance Company

About ReduceMyExcess

Written by the company

ReduceMyExcess is a leading provider of car hire excess insurance, created to offer drivers a clearer and more affordable alternative to costly rental company waivers. ReduceMyExcess has been recognised with the Which? Best Buy award for our hire car excess insurance.

Since 2011, we have focused on providing comprehensive and affordable car hire excess insurance policies alongside uncomplicated information to help customers make informed decisions when renting a car.


Contact info

ReduceMyExcess Car Hire Excess Insurance

Affordable and comprehensive cover for the next time you hire.

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

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4.7

All reviews

(3,059)

1,912 reviews in the last 12 months

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Rated 5 out of 5 stars

Did not have on auto renew

Did not have on auto renew
New premium was competitive but needed to change cover.
Got email reply, changes made and renewal activated and paid
Easy process

7 July 2026
ReduceMyExcess logo

Reply from ReduceMyExcess

Hi Julian,

Thank you for your review.

We’re really pleased to hear you found the renewal process straightforward and that our team was able to quickly make the changes you needed. It’s also great to know you found the premium competitive.

Kind regards,

Anna

Rated 5 out of 5 stars

Easy to use & good price

Easy to use & good price

5 July 2026
ReduceMyExcess logo

Reply from ReduceMyExcess

Hi Jayne,

We're delighted to hear you found our service straightforward to use and that the cost was satisfactory. Thank you for your positive feedback.

Kind regards,

Anna

Rated 5 out of 5 stars

Quick service, no fuss claims

I had the misfortune of needing their services due to an act of vandalism on a rented car. The experience with them was excellent. Good communication, and claim settled quickly and without fuss.
The only advice is to give a read about what behaviours to have in case of accident and what documentation will be needed to file a claim, this will avoid unpleasant conversations later.

11 June 2026
Unprompted review
ReduceMyExcess logo

Reply from ReduceMyExcess

Hi Francesco,

We’re sorry to hear about the vandalism, but we’re delighted to hear your claim was settled quickly and without fuss. It’s great to know you found the process straightforward and that our team kept you informed throughout.

We also appreciate you sharing your advice for other customers. Having the right documentation to hand certainly helps claims be processed as smoothly and efficiently as possible.

Kind regards,

Anna

Rated 5 out of 5 stars

100% Neccesary when renting anywhere

100% Neccesary when renting anywhere. Don't wait for the heavy sell at the rental desk and the artificially high excess that these companies subsidise their low rentals with, insure against it.

5 July 2026
ReduceMyExcess logo

Reply from ReduceMyExcess

Hi Domingo,

We’re really pleased to hear you see the value of having excess cover in place when hiring a vehicle. Thank you for your review.

Kind regards,

Anna

Rated 5 out of 5 stars

Reasonable priced and claiming settled…

Reasonable priced and claiming settled quickly once submitted correctly.

3 July 2026
ReduceMyExcess logo

Reply from ReduceMyExcess

Hi,

We're so glad to hear that you found our pricing reasonable and that your claim was settled quickly once submitted. Thank you for sharing your positive feedback!

Kind regards,

Anna

Rated 5 out of 5 stars

Easy to deal with and to make a claim

Easy to deal with and to make a claim. Claim settled promptly.

7 July 2026
ReduceMyExcess logo

Reply from ReduceMyExcess

Hi Victor,

We're pleased to hear you found our claims process straightforward and that your claim was settled quickly. Thank you for sharing your positive experience!

Kind regards,

Anna

Rated 4 out of 5 stars

Easy to purchase

Easy to purchase, good price.

6 July 2026
ReduceMyExcess logo

Reply from ReduceMyExcess

Hi Paul,

We're delighted to hear that you found the purchasing process easy and our pricing to be good. Thank you for your positive feedback!

Kind regards,

Anna

Rated 4 out of 5 stars

The website worked OK

The website worked OK. The T and Cs docs seem for to excessive which was a shame and spoilt the process.

6 July 2026
ReduceMyExcess logo

Reply from ReduceMyExcess

Hi Roy,

We’re pleased to hear the website worked well overall. We appreciate your comments regarding the terms and conditions and understand that insurance documentation can sometimes feel lengthy.

We aim to provide clear and comprehensive information so customers can make informed decisions.

Kind regards,

Anna

Rated 5 out of 5 stars

2nd year of using them and all good.

2nd year of using them and all good.
Had a claim last year and process went smoothly.

5 July 2026
ReduceMyExcess logo

Reply from ReduceMyExcess

Hi,

We’re really pleased to hear you’ve chosen us for a second year and that your previous claim was handled smoothly. Thank you for your review!

Kind regards,

Anna

Rated 5 out of 5 stars
ReduceMyExcess logo

Reply from ReduceMyExcess

Hi Phil,

We're happy our car hire excess insurance offers good value and coverage for you. We appreciate you sharing your positive experience with us!

Kind regards,

Anna

Rated 5 out of 5 stars

Easy

It was easy.

5 July 2026
ReduceMyExcess logo

Reply from ReduceMyExcess

Hi Nick,

We're happy to hear you found ReduceMyExcess easy to navigate!

Kind regards,

Anna

Rated 5 out of 5 stars

Great company value for money prompt…

Great company value for money prompt support when required a must have insurance especially for Spain

5 July 2026
ReduceMyExcess logo

Reply from ReduceMyExcess

Hi James,

We’re really pleased to hear you found the cover good value for money and that our team was there to help when needed.

Kind regards,

Anna

Rated 5 out of 5 stars

Easy to sort out

Easy to sort out, great website, feel happy that Im covered for my hire car in Spain now

1 July 2026
ReduceMyExcess logo

Reply from ReduceMyExcess

Hi Karen,

We're pleased to hear you found our website easy to navigate and that you feel confident and covered for your upcoming car hire in Spain. We appreciate your feedback!

Kind regards,

Anna

Rated 5 out of 5 stars

Just so easy…to purchase as always.

Just so easy…to purchase as always.. I hope there will be no need to use it

2 July 2026
ReduceMyExcess logo

Reply from ReduceMyExcess

Hi Nick,

We're happy to hear that purchasing was easy! If you do need to make use of your ReduceMyExcess policy, we're here to help.

Kind regards,

Anna

Rated 5 out of 5 stars

Good website easy to use

Have used your services previously and was very pleased on those occasions with the ease of use and was not disappointed this time.
Would definitely recommend 🤗
Thank you

3 July 2026
ReduceMyExcess logo

Reply from ReduceMyExcess

Hi Paul,

We’re really pleased to hear you found the website easy to use and that your experience has been just as positive as on previous occasions. It’s especially wonderful to hear you’d recommend us to others. Thank you for your review,

Kind regards,

Anna

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