ReduceMyExcess Reviews 

3,030
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 1,873 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for being easy to use and offering great value, especially when compared to car hire companies. Many highlight the competitive pricing and the peace of mind it provides, saving them money and hassle at rental desks. The website is frequently described as simple, slick, and easy to navigate, making the purchasing process quick and straightforward. Some people were dissatisfied with premium increases, noting that prices were higher for their age demographic or had risen significantly compared to previous years. Additionally, a few customers mentioned that the extra charge for UK cover was not clearly communicated upfront.

What people talk about most

User experience

People report positive experiences with the user experience, often describing it as easy to understand,... See more

Price

Consumers are highly satisfied with the competitive pricing, often finding it significantly cheaper than... See more

Website

Customers consistently note positive experiences with the website, frequently describing it as easy to... See more

Value for money

Users describe positive interactions with value for money, consistently highlighting that the service is very... See more

Service

Customers consistently report positive experiences with the service, highlighting its efficiency and ease of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have had hire car excess insurance cover with Reduce My Excess for several years. Way cheaper than buying cover directly from the car hire companies. For the first time, I also had to make a claim r... See more

Company replied

Rated 5 out of 5 stars

Great communication, very fast turnaround, super helpful, great price and when making a claim; the process/form is easy to use and submit. Extremely grateful to this company for the pleasant and stres... See more

Rated 5 out of 5 stars

It's always a great surprise when any insurance company discounts your premium to less than last year to reward loyalty...I'm in!! No hassle at car rental desks. Great value annual premiums Easy to... See more

Company replied

Rated 5 out of 5 stars

I initially set up a policy for a specific holiday, which was easy to do. I then decided it would be better to switch to an annual policy and this was not a problem. Seems like very good value, polic... See more

Company replied


Company details

  1. Insurance Agency
  2. Insurance Broker
  3. Insurance Company

About ReduceMyExcess

Written by the company

ReduceMyExcess is a leading provider of car hire excess insurance, created to offer drivers a clearer and more affordable alternative to costly rental company waivers. ReduceMyExcess has been recognised with the Which? Best Buy award for our hire car excess insurance.

Since 2011, we have focused on providing comprehensive and affordable car hire excess insurance policies alongside uncomplicated information to help customers make informed decisions when renting a car.


Contact info

ReduceMyExcess Car Hire Excess Insurance

Affordable and comprehensive cover for the next time you hire.

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

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1-star

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4.7

All reviews

(3,030)

1,876 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

The website worked OK

The website worked OK. The T and Cs docs seem for to excessive which was a shame and spoilt the process.

6 July 2026
ReduceMyExcess logo

Reply from ReduceMyExcess

Hi Roy,

We’re pleased to hear the website worked well overall. We appreciate your comments regarding the terms and conditions and understand that insurance documentation can sometimes feel lengthy.

We aim to provide clear and comprehensive information so customers can make informed decisions.

Kind regards,

Anna

Rated 5 out of 5 stars

2nd year of using them and all good.

2nd year of using them and all good.
Had a claim last year and process went smoothly.

5 July 2026
ReduceMyExcess logo

Reply from ReduceMyExcess

Hi,

We’re really pleased to hear you’ve chosen us for a second year and that your previous claim was handled smoothly. Thank you for your review!

Kind regards,

Anna

Rated 5 out of 5 stars
ReduceMyExcess logo

Reply from ReduceMyExcess

Hi Phil,

We're happy our car hire excess insurance offers good value and coverage for you. We appreciate you sharing your positive experience with us!

Kind regards,

Anna

Rated 5 out of 5 stars

Easy

It was easy.

5 July 2026
ReduceMyExcess logo

Reply from ReduceMyExcess

Hi Nick,

We're happy to hear you found ReduceMyExcess easy to navigate!

Kind regards,

Anna

Rated 5 out of 5 stars

Great company value for money prompt…

Great company value for money prompt support when required a must have insurance especially for Spain

5 July 2026
ReduceMyExcess logo

Reply from ReduceMyExcess

Hi James,

We’re really pleased to hear you found the cover good value for money and that our team was there to help when needed.

Kind regards,

Anna

Rated 5 out of 5 stars

Easy to sort out

Easy to sort out, great website, feel happy that Im covered for my hire car in Spain now

1 July 2026
ReduceMyExcess logo

Reply from ReduceMyExcess

Hi Karen,

We're pleased to hear you found our website easy to navigate and that you feel confident and covered for your upcoming car hire in Spain. We appreciate your feedback!

Kind regards,

Anna

Rated 5 out of 5 stars

Just so easy…to purchase as always.

Just so easy…to purchase as always.. I hope there will be no need to use it

2 July 2026
ReduceMyExcess logo

Reply from ReduceMyExcess

Hi Nick,

We're happy to hear that purchasing was easy! If you do need to make use of your ReduceMyExcess policy, we're here to help.

Kind regards,

Anna

Rated 5 out of 5 stars

Good website easy to use

Have used your services previously and was very pleased on those occasions with the ease of use and was not disappointed this time.
Would definitely recommend 🤗
Thank you

3 July 2026
ReduceMyExcess logo

Reply from ReduceMyExcess

Hi Paul,

We’re really pleased to hear you found the website easy to use and that your experience has been just as positive as on previous occasions. It’s especially wonderful to hear you’d recommend us to others. Thank you for your review,

Kind regards,

Anna

Rated 5 out of 5 stars
ReduceMyExcess logo

Reply from ReduceMyExcess

Hi Mr Banks,

We're delighted to hear you found ReduceMyExcess easy to use and felt the price was great. Thank you for your positive feedback.

Kind regards,

Anna

Rated 5 out of 5 stars

Have used for many years

Have used ReduceMyExcess for many years and have always found them very helpful and value for money.

4 July 2026
ReduceMyExcess logo

Reply from ReduceMyExcess

Hi Christopher,

We're pleased to hear you have found ReduceMyExcess helpful and great value for money over the years. Thank you for your positive feedback.

Kind regards,

Anna

Rated 5 out of 5 stars

When needed reduce my excess was…

When needed reduce my excess was efficient and really professional, hence why I continue my insurance with you.

1 July 2026
ReduceMyExcess logo

Reply from ReduceMyExcess

Hi Mark,

We’re pleased your claim experience was positive and that you chose to continue your cover with us. Thank you for your review,

Kind regards,

Anna

Rated 5 out of 5 stars

It was so easy until it wanted my CVC…

It was so easy until it wanted my CVC then it would not accept it, so I had to use my partners card. Good value though

3 July 2026
ReduceMyExcess logo

Reply from ReduceMyExcess

Hi Bryan,

We’re glad you found the process easy and the cover good value but are sorry to hear you experienced an issue during payment. Thank you for your feedback!

Kind regards,

Anna

Rated 5 out of 5 stars

Very good price reasonable

Very good price reasonable

1 July 2026
ReduceMyExcess logo

Reply from ReduceMyExcess

Hi,

We're pleased to hear you found our pricing to be reasonable. Thank you for your review.

Kind regards,

Anna

Rated 5 out of 5 stars

Easy and simple process to apply for…

Easy and simple process to apply for product

1 July 2026
ReduceMyExcess logo

Reply from ReduceMyExcess

Hi Tony,

We're glad you found the process of purchasing a car hire excess insurance policy from ReduceMyExcess easy and simple. Thank you for your feedback!

Kind regards,

Anna

Rated 5 out of 5 stars

Good value and easy to deal with.

I have had hire car excess insurance cover with Reduce My Excess for several years. Way cheaper than buying cover directly from the car hire companies. For the first time, I also had to make a claim recently for a damaged windscreen. The online claims process is straightforward and the claim was settled within a matter of days.

1 July 2026
ReduceMyExcess logo

Reply from ReduceMyExcess

Hi Mike,

We’re really pleased to hear you’ve trusted ReduceMyExcess for several years and that, when you needed to make a claim for the first time, the process was straightforward and your reimbursement was settled within days

Kind regards,

Anna

Rated 5 out of 5 stars

Easy and straigtforward website

Easy and straigtforward website. Good price.

2 July 2026
ReduceMyExcess logo

Reply from ReduceMyExcess

Hi Tim,

We're glad you found our website straightforward and our prices good. Thank you for your positive feedback!

Kind regards,

Anna

Rated 4 out of 5 stars

Easy to use and cheaper than the…

Easy to use and cheaper than the insurance with the car hire company.

10 April 2026
ReduceMyExcess logo

Reply from ReduceMyExcess

Hi Gerry,

We’re really pleased to hear you found the cover easy to arrange and that it offered excellent value.

Kind regards,

Anna

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