It's always a great surprise when any insurance company discounts your premium to less than last year to reward loyalty...I'm in!! No hassle at car rental desks. Great value annual premiums Easy to... See more
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Review summary
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What people talk about most
Reviews shaping this summary
The best type of insurance is the one you don't need. Didn't have to claim on this (but based on previous experience I'm sure they would pay out quickly) but value in knowing you are covered if the h... See more
Company replied
Long time user of reduced my excess but never had to claim. Returned my car hire to be informed of damage on the rear of the car which I was completely unaware aware of. Got stung with a £600 bill for... See more
Company replied
We have used Reduce My Excess many times for our car hire abroad, and have had to claim on it, no problems. This time we're moving our daughter back from University so have three years worth of "p... See more
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Company details
About ReduceMyExcess
Written by the company
ReduceMyExcess is a leading provider of car hire excess insurance, created to offer drivers a clearer and more affordable alternative to costly rental company waivers. ReduceMyExcess has been recognised with the Which? Best Buy award for our hire car excess insurance.
Since 2011, we have focused on providing comprehensive and affordable car hire excess insurance policies alongside uncomplicated information to help customers make informed decisions when renting a car.Contact info
United Kingdom
- reducemyexcess.co.uk
ReduceMyExcess Car Hire Excess Insurance
4.7
Excellent
3K reviews
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I have never had to use the policy.
I have never had to use the policy.
But it’s good to know it’s there.
25 May 2026
Reply from ReduceMyExcess
Hi John,
We’re really pleased to hear you feel confident having the cover in place. If you do need to use it, our team will be happy to help you.
Kind regards,
Anna
Great & straight forward service
Great & straight forward service, good value insurance. No messing around. Highly recommended.
27 May 2026
Reply from ReduceMyExcess
Hi Margareta,
We're glad you found our ReduceMyExcess straightforward to use and our policies good value. Thank you for your kind words.
Kind regards,
Anna
Very clear and simple to use
27 May 2026
Reply from ReduceMyExcess
Hi Chris,
We're so glad you found ReduceMyExcess easy to use! Thank you for your kind words.
Kind regards,
Anna
Reply from ReduceMyExcess
Hi Dean,
We're so pleased you found our website quick and easy to navigate for your second year. Thank you!
Kind regards,
Anna
Excellent service
Bought car hire excess insurance again from this company after previous positive experiences on more than one occasion. Very good value for an annual policy to cover my car hire in Europe and the UK. The policy offers very comprehensive coverage including windscreen, underside and tyres. Excellent responsive customer service when I needed them. Would recommend and no hesitation to use again.
26 May 2026
Reply from ReduceMyExcess
Hi Dr N,
We’re really pleased to hear that you’ve chosen ReduceMyExcess on multiple occasions and that you continue to find the cover great value. It’s great to know the policy gives you comprehensive protection and that our customer service has been responsive when you needed it.
Kind regards,
Anna
Booked a policy
Booked a policy. Then decided to change the van hire dates.
Within 24 hours I notified them that I wanted to cancel the policy. As is any statutory rights in uk. Submitted a form. Got an automated response..... that was 6 days ago. There is no other way of contacting them. I will be requesting a charge back if no further communication is received.
Would hate to have to make a claim. Buyer beware cheap may not be best !!!
21 May 2026
Unprompted review
Reply from ReduceMyExcess
Hi there,
Thank you for taking the time to leave a review. We are sorry to hear that you are unhappy with the response time.
We are currently experiencing an unusually high volume of requests, which may result in delayed responses.
If you have submitted a contact form request and received an acknowledgement, please rest assured that we will be with you shortly.
Kind regards,
Chloe
Timely renewal reminder and reasonable…
Timely renewal reminder and reasonable renewal price , thank you.
26 May 2026
Reply from ReduceMyExcess
Hi Richard,
We're glad you appreciate our timely reminders and fair pricing. Thank you for your kind words.
Kind regards,
Anna
Reply from ReduceMyExcess
Hi,
We’re really pleased to hear everything is worked well overall. We also appreciate your comment on the wording; we understand how important clarity is.
Kind regards,
Anna
Quick and easy
Quick and easy to get the cover I required for van hire. Fortunately no claim was needed but it was worth it for peace of mind
25 May 2026
Reply from ReduceMyExcess
Hi Lorna,
We're so pleased to hear that getting your van hire cover was quick and easy and our glad we could provide peace of mind!
Kind regards,
Anna
Very easy to set up
22 May 2026
Reply from ReduceMyExcess
Hi Kathy,
We're happy to hear ReduceMyExcess made setting up your car hire excess insurance policy easy.
Kind regards,
Anna
Reply from ReduceMyExcess
Hi Peter,
We're glad the process of taking out a policy was easy with ReduceMyExcess and that you found our rates competitive. Thank you for your feedback!
Kind regards,
Anna
Very intuitive website to navigate and…
Very intuitive website to navigate and good value for money.
23 May 2026
Reply from ReduceMyExcess
Hi Pierugo,
We appreciate your feedback and are glad you found our website intuitive and our policies good value.
Kind regards,
Anna
Excellent service and attitude
Excellent service and attitude. Shame the hire company did not have the same approach!
23 May 2026
Reply from ReduceMyExcess
Hi Nigel,
It’s great to hear you were happy with the service and attitude. At ReduceMyExcess we always aim to make things as smooth and helpful as possible.
Kind regards,
Anna
Piece of mind when hiring cars
Piece of mind when hiring cars and very competitive on price. I would fully recommend. Having this excess cover in place also allows you to hire vehicles from cheaper companies knowing you have the excess covered.
24 May 2026
Reply from ReduceMyExcess
Hi Peter,
We're glad to hear you found our car hire excess insurance competitive and that it provides you with peace of mind. Thank you for your review!
Kind regards,
Anna
Booking the cover was straightforward…
Booking the cover was straightforward and competitively priced.
25 May 2026
Reply from ReduceMyExcess
Hi,
We're happy to hear that booking your excess insurance cover was straightforward and competitively priced. We appreciate your feedback!
Kind regards,
Anna
No quibble payout :-)
We were charged £2000 for a teeny weeny scratch (we think someone bumped in to car at a supermarket with a shopping trolley) by the car rental con men. Reduce my excess paid out straight away no quibble. p.s. You can cancel a charge "hold" on your card before returning the vehicle, just call the credit card company.
14 April 2026
Reply from ReduceMyExcess
Hi Steve,
We understand how frustrating unexpected charges can be, so it’s great to hear your claim was settled promptly and without any issues. Thank you for sharing your experience.
Kind regards,
Anna
Simple renewal after 5 years!
Simple renewal, never needed it (in 5 years!) but happy to know I am fully covered if required.
25 May 2026
Reply from ReduceMyExcess
Hi Michael,
We're happy to hear renewal was simple and that our cover has given you peace of mind over the years
Kind regards,
Anna
Easy to arrange, good support but wording a little confusing or ambiguous in places. Real peace of mind.
All very easy to use and support has been excellent. Some of the terminology is ambiguous or confusing where the same product is referred to by different names and it is not clear on documentation whether you have World wide or worldwide+ which includes the important damage waiver for US and Canada. Price is much more comfortable than the same product offered (pushed) at the Rental Desk
14 May 2026
Reply from ReduceMyExcess
Hi Graham,
Thanks so much for your review! It’s great to hear you found everything easy to use and that the team were able to support you along the way. We’re also glad the cover offered that extra peace of mind at a more comfortable price. We really appreciate your feedback on the wording too.
Kind regards,
Anna
I have tried cancelling
I have tried cancelling. NO ONE has called me back. You have taken my money....not impressed
21 May 2026
Reply from ReduceMyExcess
Hi Stuart,
Thank you for your feedback. I am sorry to hear you have been unhappy and for the delay in responding to you, we were closed over the weekend and on bank holiday Monday. I have emailed you back just now.
Kind regards
Rebecca
Great and speedy service used for the…
Great and speedy service used for the second year.
11 April 2026
Reply from ReduceMyExcess
Hi Penelope,
We're pleased to hear you've returned to use for a second year and that your experience was quick and smooth.
Kind regards,
Anna
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