I had a really positive experience with Recal from start to finish. From the very beginning, the team was incredibly helpful, responsive, and genuinely invested in making sure everything went smooth... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I am very happy with the service that I have received from the team at Re-Cal. The email prior to the due date was a very welcome reminder. This is the second year that I have used their services, I l... See more
Company replied
Easy to book in, dropped package at post office and delivered back to me Christmas Eve. I didn't expect it back until after Christmas. Couldn't have been more efficient. Exceptional service, thank yo... See more
Company replied
I have been using them for the past 5 years. They are the original people to do my machine calibration. They have the tools and machine. I will recommend them always. Received my testing machine in a... See more
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Company details
Written by the company
Market-leading calibration & repair solutions for all makes & models of electrical test & measurement equipment Free collection and delivery across the UK and a fast turnaround means that we have become 1st choice when a fast, reliable and value for money service is required. All certificates issued are traceable to national standards and our computerised certification system enables us to keep accurate records of all our issued certificates. All types of instruments can be calibrated from 18th Edition, RCD Loop, Insulation, PAT’s Multi Meters, Clamp Meters and Thermometers. We are constantly adding to our range of test equipment calibration services, If you have a specific requirement, JUST ASK! Our automated notification system will promptly notify you that your Instruments are due for re-calibration.
Contact info
Unit 28 Wheel Forge Way, Trafford PArk, M17 1EH, Manchester, United Kingdom
- 0161 877 3621
- sales@recal.biz
- recal.biz
4.8
Excellent
241 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Still waiting for it to be delivered.
30 October 2023
Reply from Re-CAL Ltd
Apologies for the delay. I believe there was an emil issue. I hope all is now resolved for you.
Still waiting
Still waiting on test meter to be picked up for calibration - 3 weeks now. Not Good.
11 October 2023
Reply from Re-CAL Ltd
Apologies for your issue. I hope once understanding the Royal Mail collection procedure that all was resolved satisfactorily.
Amazing service offer by Re-Cal
Amazing service offer by Re-Cal, included postage paid for by them to send my tester to them and to be returned also.
My tester was posted Monday afternoon and i had it back by Friday.
23 October 2023
Reply from Re-CAL Ltd
Thank you for your kind reply. Your satisfaction is our priority. See you next time.
Great service
22 October 2023
Reply from Re-CAL Ltd
We cannot ask for better than that. Thank you Stuart.
Good collection and return
4 October 2023
Reply from Re-CAL Ltd
Thank you for your kind review. We appreciate every one.
Good so far very helpful await repair…
Good so far very helpful await repair from Engineer team to complete job.
Kind regards Peter Edwards
4 October 2023
Reply from Re-CAL Ltd
Thank you Peter. Your review is much appreciated and we hope your outcome was a expected.
Quick turnaround
16 September 2023
Reply from Re-CAL Ltd
Thank you David. Your kind review is much appreciated.
Item returned with in 72 hours from me…
Item returned with in 72 hours from me sending it.
12 September 2023
Reply from Re-CAL Ltd
Thank you for your excellent review Malcolm. Your time and words mean the world to us.
Amazing Customer Service
I have recently moved over from a fluke multi function tester, Di Log have been calibrating my testers for the past few years and Paul introduced me to the Di-log MFT. He gave me a demo of how easy the system is and I was hooked! I purchased the MFT with the EV tester. So far it’s has been an absolute dream to use, everything is easy to use, the screen is clear and the functions are easy to follow! It will even keep the highest Zs value when testing a circuit with multiple points. It was half the price of the other well known makes and does exactly the same! I would recommend Di-log to any electrician that does testing. I purchased the Di-Log volt sticks as they even indicate voltage on the neutral side of the cable! Based in Manchester I feel so relaxed knowing that any issues I can take it to the manufacturer direct! A few years ago Purchased a fluke 1664fc, when I received it I took it to Di-log to get calibrated and it had a fault, I had to send my brand new fluke back to get it repaired, this left me without a tester for a few weeks! I would never go back to fluke again! Paul at Di-Log is an absolute asset to his company! If anyone is in the market for a tester then speak to Paul at Di-Log Manchester!
15 September 2023
Unprompted review
Reply from Re-CAL Ltd
Thank you for your amazing review. Great feed back means the world to us and we are very happy that you are. We pride ourselves on great customer service and product quality and innovation. Thanks again for your indepth review.
Reply from Re-CAL Ltd
Thank you for your kind review🙂
Superb service.
Superb service.
Brought in meters to calibrate.
Has been done in the same day.
Highly recomended!
11 September 2023
Unprompted review
Reply from Re-CAL Ltd
Thank you Janis Your review means the world to us. Hope to see you next year. Keep well
Communication mishap at the outset…
Communication mishap at the outset regarding cost. Service made up for it.
19 August 2023
Great efficient service
7 August 2023
Reply from Re-CAL Ltd
Thank you for your kind review Jeremy. We are happy that our service met your expectations. Stay well and hope to see you next year.
Reply from Re-CAL Ltd
Thank you for your kind review. We appreciate your time and comments. They mean the world to us.
Just great
Just great. Mark was really helpful and fixed everything so quickly. I'll definitely stick with Di-log. Thanks
8 August 2023
Unprompted review
Calibration time frame
Not quite within the time frame, however customer service was great.
Job done ✅
8 July 2023
Reply from Re-CAL Ltd
Hi Darren. Thank you for your nice review. We appreciate your feed back. Holidays are a very busy time for us all as the work load doesn't get any less. It's great to see that although slightly longer than expected, we still met your expectations with our customer service. Keep well
Test them yourselves!
A great help from the start as I'm a novice with Pat Testing etc. Quick, efficient service. Many thanks
12 July 2023
Very easy to post with all the relevant…
Very easy to post with all the relevant sticker for posting
27 June 2023
Fast turnaround PAT test calibration
I had only a short amount of time to get my PAT test kit recalibrated and they moved heaven and earth to help me get it done in an hour. Fabulous service and Monika could not do enough to help me. I would Highly recommended their services.
4 July 2023
Unprompted review
Reply from Re-CAL Ltd
Thank you so much for your kind review Robert. Monika is a highly valued member of staff and your kind words shall be passed on. We are glad we could support you and hope to see you again.
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