Was dubious of buying online and not being able to physically see the product looked on loads of sites Ratten Park was by far the best choice and value for money. I ordered mine on Saturday and it arr... See more
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Company details
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Rattanpark Garden Furniture
Contact info
6 Leyland road , BH12 6HB, Dorset, United Kingdom
- info@rattanpark.co.uk
- rattanpark.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 83% of negative reviews
Typically replies within 2 weeks
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Great delivery service
Great delivery service, on time and very helpful.
Delivery was on time and had a good…
Delivery was on time and had a good service. The driver was very friendly and was happy with working together in a difficult area.
Very quick delivery
Very quick delivery. A part of the furniture was damaged but was exchanged very promptly. Excellent build quality and features including very comfortable. Excellent product so very pleased
Made a purchase on a Monday had it by…
Made a purchase on a Monday had it by Tuesday Great service as always
Second set I have bought from Rattan…
Second set I have bought from Rattan Park. First set excellent, Second set they have sent the wrong size cushion for one of the chairs and the back of the sofa is damaged.
Emailed and messaged on Facebook on Friday straight away and they still haven't responded to me.
No phone number either to contact them, so I am left with a damaged sofa and the incorrect cushion. Not ideal when I have spent over £1000 on this set.

Reply from Rattanpark Furniture
Amazing quality furniture
5 star for the furniture - really good quality. The communication with the delivery company wasn’t great though - although they did manage to get to me in the end
I couldn't be happier with my purchase…
I couldn't be happier with my purchase of the rattan corner sofa, dining table with chairs, and 2 sunloungers. From start to finish, the service was outstanding – friendly, efficient, and helpful every step of the way. Delivery was incredibly quick, much faster than expected, and everything arrived well-packaged and in perfect condition.
Cannot fault
Cannot fault - top service from start to finish. Nothing more than excellent. Highly recommend
Very helpful took deliver round the…
Very helpful took deliver round the back.
I would like to thank your delivery man…
I would like to thank your delivery man I found him very pleasant and helpful
On time and good service.
Very good service and on time
On time
On time, good service. However, I now have a whole load of bits over the floor, a bag of screws and NO assembly instructions!! So, no I wouldn't buy again and this will be returned if I haven't heard anything by the end of today.
Disappointing service
First order was clearance but was assured it wasn’t faulty just no packaging - it was faulty so had to be returned. Next order was sale price - faulty ! Had to be collected which was ok but the delivery of the replacement part was stressful - given a date and didn’t materialise- company said was delivery company issue - when it was eventually received the delivery company said they had just received it and wasn’t there fault previous date wasn’t fulfilled/ not sure who to believe.now that I have the full set it’s lovely but not sure would recommend the company
The whole experience from purchasing to…
The whole experience from purchasing to delivering our furniture was 5star so pleased with product I would recommend you to my friends x
Delivered fine on expected day
Delivered fine on expected day. Given advance notice of arrival. Driver very polite, courteous and helpful.
Very satisfied with delivery
Delivery on time. Very happy with the service. Seb was very helpful in getting the furniture in the garage. Happy customer.
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