RapidSeedbox Reviews 375

Server were offline and solved in about an hour.

He was friendly and helped me work through my issues. Very attentive.

I've been with RapidSeedbox for 6 years and I can't say enough good things about them. The service is rock solid and super fast.

But what really stands out is their support. These guys get back to you so fast. Anytime I've had an issue or question, they've sorted it out in no time.

If you're looking for a seedbox, don't hesitate. I can't recommend RapidSeedbox enough. I'm a super happy customer and plan to stay one for years to come!

Everything just works. I was up and running very quickly. All applications worked seamlessly together.

I've worked with RapidSeedbox for more than 5 years. Aside from their slow weekend support, everything is perfect. I highly recommend their services.

Agents offer non apologies. They also give mixed information - and their refund policy is very much not 'no questions asked' they ask you if you want a discount at the very least, and if you dont reply, they continue to bill you. This is assuming you even can reach them by email. I'm still fighting for my money back 5 months after

Milorad on chat support was fantastic. Had two problems, both resolved in a matter of minutes

I really like this company. They offers really quality services with IPv4/IPv6 rental. They won't forget about route6 object or ROA, they will fastly send LOA document. You can ask them to made geoip updates in their geofeed.
Support is 5 stars, they works excellent and reply very fast.

This service has easily surpassed my expectations. I was initially nervous about adding another monthly bill but now I just regret not doing so a long ways back. Would highly recommend.

expensive seedbox not worth what you get and bad support especially Drogan guy very rude, not recommended

The seedbox itself works, but their email spam is beyond horrible. They're literally the only company I know doing it.

They send you lots of emails with the sender for example being "Dragan from RapidSeedbox". In the body of the email, the name of the sender is different (for example, it says "This is Alin from RapidSeedbox.com 👋"). The emails then say "I'm available to help you with any challenge you have using your service. Your satisfaction is our top priority". I asked them to stop spamming me and didn't receive any reply, and the spam continued.

Guess my satisfaction is not a priority at all.

I had a technical challenge but not a show stopper. Despite the chat stating there will be human support on Monday, I immediately got a response from an employee on Saturday who went all the way to help me out. He communicated professionally and certainly showed technical skills. Although the issue at hand was not solved per se, he tried all he could and did not want to leave me hanging. Dragan, five stars for you!

Really impressive and user-friendly Dashboard and features!
Had a slight problem that ended up solved real quick through customer chat.
The RapidSeedbox team is super friendly and informative, totally recommended Seedbox provider!

Any time I need support, the reps are kind and helpful. They have never failed to fix an issue.

Got the help I needed quickly and they seemed to really care

This is a great set it and forget solution for me. It works so well that many times I forget I have it running. It just does exactly what I need it to do at the exact time. Customer service is AMAZING! Thanks Matt.

I had just ordered a new seedbox, and soon realized I mistakenly ordered the wrong one. Contacted support and spoke to 'Dragan'. He was very helpful in getting everything fixed / sorted out! He explained everything in detail and I'm happy things are working great now.

Love the whole layout and the ability to easily get around for what I'm looking for. Coming from my old seedbox, this is sooo much better. Very pleased.

Getting into using seedbox wasn't particularly hard (and I'm new to this), however I've later faced some problems, which were quickly solved with the help of support team. The service is nice and actively trying to help you if you're new like me, the support team is quick to respond and help with everything you need, it provides several plans that would fit you best, and the price is relatively cheap compared to other services too.

Incredible performance by their support team! I was having a few issues with my seedbox after having the same installation for six years. When I brought it up, they offered to move it to a whole new node and update it while going through the manual work to keep my data intact. There was one mild hitch in the migration but my ticket about it was answered within half an hour and it was solved quickly and in a very friendly manner!

Big shoutout to Dragan, Waleed and especially Matthew of Rapidseedbox Support for going the extra mile to help me with my problem!

I'm just starting my journey with RapidSeedbox, but I have nothing but good things to say. I'm an advanced user, I like to tinker around with terminal and software and tune it to my exact needs, as such, I need to be able to break things, and as such, I came prepared with annoying questions. Matthew, who not only helped me make my purchase decision, answered my questions with the answers I wanted, but he actually helped me understand what else I need to break! I know it sounds stupid that I say break, but that's software to you. Things aren't going to go well at first; they're going to take multiple tries, but having the freedom to try and figure things out is what I want and need.
The price also seems very fair and very reasonable, I'll update my review in the future once I have played around more and I stopped crying due to me annoying myself to do things the hard way to gain a 2% better experience, even tho it's really not needed, but that's just me