Quintain Living Reviews 

I’ve been living at Landsby West for a month and it’s been great so far! The concierge and maintenance teams are always professional, friendly, and quick to help whenever needed. The only issue was on moving day when my flat was painted at the same time I moved in, but apart from that everything has been smooth. Really happy to call this place home!

Regular touch points and updates so I always knew what was needed and how the process was going!

Everything is great in the building. I am a resident since 2021 and renewing my tenancy again as we love it here! The team is very helpful and kind during the day and night also.

I moved into a Quintain Living apartment on 30th June 2025. From day one, it was clear that the mattress provided was in very poor condition – so bad that our heads literally slide to the other side when we try to sleep. Even the official inventory report acknowledged it was in “really bad condition.”
Since the rent includes furniture, I really don’t understand why the apartment was handed over in this state. If the home isn’t ready to live in, why allow residents to move in?
It has now been two months of repeatedly following up with reception about when the mattress will be replaced, but I am still waiting. In the meantime, both me and my partner are experiencing back pain and restless nights because of this issue.
I expect Quintain Living to take responsibility and urgently resolve this. If it continues unresolved, I will have no choice but to pursue my right to claim for the loss and impact caused.
I truly hope management sees this and takes swift action – because this is not the standard of living one would expect when renting with Quintain.

Lovely apartments, quick response to any maintenance issues and no hassle! We've been living here for over a year now and we recently renewed because we've been loving our experience with Quintain Living! The apartment is new, very cosy and we had very few maintenance issues. When we did have minor issues, it was very easy to flag them on the app and we got someone to fix these in a very short amount of time. Quintain organizes a lot of fun events for residents, which are a very nice touch. The common areas, gardens and other facilities are very well maintained as well.

We recently renewed our tenancy and the process was very smooth as well, we were very happy overall. Special shoutout to Sonam, she has been extremely helpful whenever we had any questions and handled our renewal very smoothly.

Really bad service and this company will level up rental fee for the long time lent, and cannot refund deposit!

We really enjoy living at Repton Gardens. The flats and amenities make it such a great place to call home. On top of that, Janet at the reception is the mvp! She’s always in such a good mood and so helpful whenever we need anything. Anytime we’ve had an issue she goes above and beyond to make sure it’s resolved quickly and smoothly. It makes such a difference having someone so kind and reliable here and we really appreciate everything she does x

It is an excellent and remarkably safe place to reside in London. The teams are friendly and helpful, and Ken, in particular, has been exceptionally helpful.

Janet is very helpful and alway willing to go the extra mile, happy and cheerful and very caring.

I have to be thankful for Kulsum who helped my auntie, with her shopping bags at the Lansby walkway. I know it's not her job to do so, but it was such a kind gesture.

I’ve lived here for the past 1.5 years and I have enjoyed the facilities and the area. Ken and the team are always helpful and friendly at the desk. Would recommend Quintain Living for anyone looking for a home

The experience has been quite good, I have been living here for past 1.5 years and the team has been really helpful. Jonathan specifically has been very kind in helping me with my deed of variation. He made the process seamless and Ina timely manner. Overall, great place to live.

Extremely helpful residents team. Shout out to Jonathan and Shelby for Cherry House, Repton Gardens!

Great building and friendly staff. always a pleasure to visit the Robinson and chat to Ken.

I have had such a positive experience living here for over 2 years. The building has everything you need to live comfortably, accessing most necessities within the building itself (or close proximity).
The residential team are always quick to respond to maintenance requests and always keep the building clean, safe and welcoming. One of the things I really appreciate is how they always greet everyone with warm "Good morning " or "Have a nice day ". It might seem like a small thing, but it really makes a big difference and adds a personal touch to everyday interactions.
All this truly create a great living environment.

I live in Landsby West block and the atmosphere is made more very friendly and welcoming by the cool guy at the reception desk called Milton. Every one is greeted always with a smile and I always drop by to have a nice chat with him. He ia always ready to help and is a wicked sense of humor. We need more staff like m!

We love living at Ferrum! The apartment is nice and very well decorated. Amenities are great! Everything is clean and very well kept. We had a couple of maintenance issues when we moved in which were all dealt with super fast.

Julia was a really life saver patient and supportive

The staff were incredibly welcoming, professional, and attentive, making sure every detail was taken care of. The facilities are great, spotlessly clean, modern, and well-maintained. I was having issues with booking a family member into the car park but this matter was handled swiftly and efficiently by Kulsum who was very helpful and was able to resolve this matter. Would recommend to anyone visiting or looking for a place to rent.

Milton help me to kill the spider in my room and he was very helpful