Quintain Living - Ferrum Reviews 74

TrustScore 4.5 out of 5

4.7

40 South Way, HA9 0HZ Wembley, GB


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Rated 5 out of 5 stars

Anne, Jana, Faysal and Omer are a fantastic credit to the team. Super helpful and friendly and very informative. Karol, Lucian, Luca, Jack and Andrea are incredible at responding quickly and car... See more

Company replied

Rated 5 out of 5 stars

Ferrum House is a wonderful place to live. The building is kept in immaculate condition, and everything here is great. What really sets this place apart is the staff. The Resident team is always he... See more

Company replied

Rated 5 out of 5 stars

I have been living at Ferrum for almost 9 months now, and my experience has been really positive! From the very first viewing through to moving in, everything was handled with care and professiona... See more

Company replied

Rated 5 out of 5 stars

I’ve had a really good experience living in Ferrum. The building is comfortable, the facilities are reliable, and everything you need is here — but the real standout is the maintenance team. They’re... See more

Company replied


Company details

  1. Apartment Building

Written by the company

Studio to 4 bedroom apartments to rent at Wembley Park. There are no hidden fees. Bills are all set up and ready to go. Find your brand new home today.


Contact info

  • 40 South Way, HA9 0HZ, Wembley, United Kingdom

4.7

Excellent

TrustScore 4.5 out of 5

74 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Top location, top maintenance

I have been living here from 18 months, a top apartment and above all with a maintenance service that is really excellent: any problem is solved so rapidly and efficiently, even during weekends or night time.

6 June 2026
Unprompted review
Rated 5 out of 5 stars

Best Residents and Maintenance Team

Anne, Jana, Faysal and Omer are a fantastic credit to the team. Super helpful and friendly and very informative.

Karol, Lucian, Luca, Jack and Andrea are incredible at responding quickly and carrying out the job in a timely fashion.

5 STARS TO THE GOLDEN TEAM IN FERRUM.

9 June 2026
Unprompted review
Quintain Living - Ferrum logo

Reply from Quintain Living - Ferrum

Hi Luke,

Thank you for the glowing review!
We are so fortunate to have such an incredible team who consistently goes above and beyond for our residents.
We are glad to hear that your experience with our Team was excellent and will be sure to pass your kind words onto them all.

Kind regards,
Faysal - Resident Manager

Rated 5 out of 5 stars

Great experience from day one!

I have been living at Ferrum for almost 9 months now, and my experience has been really positive! From the very first viewing through to moving in, everything was handled with care and professionalism; everyone I interacted with was welcoming and helpful, making the whole process feel effortless.

The building and facilities are excellent, but what truly stands out is the people. Coming home always feels that little bit better knowing there's a friendly face at the front desk ready to greet you, day or night. The Maintenance team, especially Lucian, deserve a real shoutout. They are consistently fast, professional, and respectful; whenever something needs attention, they handle it promptly and always with care.

It's the kind of place where you feel looked after, and that's largely down to the people who make it run so well. Thank you all for your hard work.

6 June 2026
Unprompted review
Quintain Living - Ferrum logo

Reply from Quintain Living - Ferrum

Hi Benura,

Thank you for your kind words! We're so glad that you've had a positive experience at Ferrum and we appreciate your recognition of our dedicated team and excellent facilities. We strive to make our residents feel at home and it's always a pleasure to hear that we've succeeded.

I will be sure to pass your feedback onto the Maintenance and Resident teams, with a special mention to Lucian.

Kind regards,
Faysal - Resident Manager

Rated 5 out of 5 stars

Absolutely love living here!

Ferrum House is a wonderful place to live. The building is kept in immaculate condition, and everything here is great.

What really sets this place apart is the staff. The Resident team is always helpful and professional. Huge thanks to the Maintenance team, especially Lucian, for his prompt and excellent service whenever needed. Five stars all the way!

18 May 2026
Unprompted review
Quintain Living - Ferrum logo

Reply from Quintain Living - Ferrum

Hi Hoang,

We're thrilled to hear that your experience at Ferrum has been wonderful!
Our team takes great pride in maintaining a clean and welcoming environment for our residents. It's thanks to our hardworking staff, like Lucian, that make this possible.

I will be sure to pass your kind words onto the Resident and Maintenance teams, with a special mention to Lucian.

Kind regards,
Faysal - Resident Manager

Rated 5 out of 5 stars

Excellent living experience so far!

I’ve been living at Ferrum House for 3 months now, and everything has been absolutely wonderful. The community is great, and the facilities are always in top shape.

A special shoutout to the Resident team for making the move-in process so smooth and always being so welcoming. Also, a huge thanks to the Maintenance team, especially Lucian, who is incredibly professional, prompt, and always helpful whenever anything needs fixing. Highly recommend living here!

5 April 2026
Unprompted review
Quintain Living - Ferrum logo

Reply from Quintain Living - Ferrum

Hi Nguyen,

Thank you for your kind words, it means a lot to us!
We are thrilled to hear that you are enjoying your stay at Ferrum and appreciate your shoutouts to our amazing Resident and Maintenance teams.

We are grateful for your recommendation and I will be sure to pass your feedback onto the Ferrum teams, with a special mention to Lucian.

Kind regards,
Faysal - Resident Manager

Rated 5 out of 5 stars

Amazing staff and beautiful building.

Amazing staff and beautiful building.

5 June 2026
Unprompted review
Quintain Living - Ferrum logo

Reply from Quintain Living - Ferrum

Hi Guy,

Thank you for your lovely review!

We're pleased you enjoyed our building and found our team amazing!

Kind regards,
Petra, Resident Manager

Rated 5 out of 5 stars

The Resident Team are very helpful and…

The Resident Team are very helpful and kind always welcoming and making us feel comfortable especially Faysal,Jana,Anne and Omer have been quick to help with any problems we come across.

4 June 2026
Unprompted review
Quintain Living - Ferrum logo

Reply from Quintain Living - Ferrum

Hi Piotr,

Thank you for your kind words! We pride ourselves on having a welcoming and helpful team, and we're so glad, Jana, Anne and Omer were able to assist you.

We will be sure to pass your feedback onto the team.

Kind regards,
Faysal - Resident Manager

Rated 5 out of 5 stars

I’ve had a really good experience…

I’ve had a really good experience living in Ferrum. The building is comfortable, the facilities are reliable, and everything you need is here — but the real standout is the maintenance team.
They’re always quick to respond, friendly, and genuinely committed to keeping everything running smoothly.
Living here feels stress-free because of the the team. Really appreciate all the hard work they do.

3 February 2026
Unprompted review
Quintain Living - Ferrum logo

Reply from Quintain Living - Ferrum

Hi Amir,

Thank you for sharing your positive experience at Ferrum!

Our team takes pride in providing exceptional service and creating a stress-free living environment for our residents. We are delighted to hear that you have had a great experience and we appreciate your recognition of their hard work.
We will be sure to pass your feedback onto the team.

Kind regards,
Faysal - Resident Manager

Rated 5 out of 5 stars

5 Star Staff

Have been with the community for a year and they never fail to give a excellent service. From residents to maintenance team all have been very supportive and friendly. Special mention to Lucian for going out of the way making us feel like home. Big thank you to Faysal, Jana and Anne for a very smooth move -in.

1 June 2026
Unprompted review
Quintain Living - Ferrum logo

Reply from Quintain Living - Ferrum

Hi Liza,

Thank you for your kind words!
We are so happy to hear that you have been pleased with our service and that our team has made you feel at home.
I will be sure to pass your feedback onto the wider team, with special mentions to Jana, Anne and Lucian.

Kind regards,
Faysal - Resident Manager

Rated 5 out of 5 stars

The mantainance team are extremely…

The mantainance team are extremely helpful and go above and beyond to address any issues we face.

30 May 2026
Unprompted review
Quintain Living - Ferrum logo

Reply from Quintain Living - Ferrum

Hi Ali,

Thank you for your glowing review!
Our Maintenance Team takes great pride in going above and beyond for our residents and your kind words will be shared with the team.

Kind regards,
Faysal - Resident Manager

Rated 5 out of 5 stars

Excellent Service!

29 May 2026
Unprompted review
Quintain Living - Ferrum logo

Reply from Quintain Living - Ferrum

Hi Vasyl,

Thank you for your kind words! We are delighted to hear that you had an excellent experience with our service.

Kind regards,
Faysal - Resident Manager

Rated 5 out of 5 stars

It’s the Maintenance & Residence Staff that Make it Home

I’ve been living at Quintain Living - Ferrum for close to a year and my experience has been really positive. The building and facilities are excellent, but the standout for me has been the maintenance team.

They are consistently fast, professional, respectful, and dependable. Whenever something needs attention, they’re quick to find a solution and always handle things with care and respect when entering the apartment. It genuinely makes a difference living somewhere where the staff take such pride in what they do.

The maintenance team deserves real credit for creating such a welcoming and well-managed environment. Thank you all for your hard work.

29 September 2025
Unprompted review
Quintain Living - Ferrum logo

Reply from Quintain Living - Ferrum

Hi Chesslyn,

Thank you for your wonderful feedback!

We're thrilled to hear that our maintenance team has made such a positive impact on your experience at Ferrum, and I'll be sure to share your kind words with them, especially with the team members who have been so dedicated to supporting our residents.

Kind regards,
Faysal - Resident Manager

Rated 5 out of 5 stars

What a great place to rent and call home!

Ferrum has great facilities and it is well maintained, but what sets it apart is the staff. Special shout out to maintenance team Andrea, Lucian and Carol, who always go the extra mile.

1 May 2026
Unprompted review
Quintain Living - Ferrum logo

Reply from Quintain Living - Ferrum

Hello,

Thank you for your kind words, we truly appreciate the feedback on your experience and are glad to hear that our maintenance team, have made a positive impact during your stay.

We are committed to providing excellent service and are thrilled to have such a reliable and friendly team on site.

Kind regards,
Faysal - Resident Manager

Rated 5 out of 5 stars

Great living experience

I recently moved into Ferrum and I’ve had a really good experience so far. Modern, comfortable, and very well maintained flat, the whole building feels clean and looked after. The resident team has been really welcoming and helpful since I moved in.

The maintenance team is always quick to respond, friendly, and genuinely helpful. Lucian and the team have fixed every issue I’ve had within just a few days, which makes living here feel very easy and stress-free.

The location is also super convenient. There are loads of shops, cafes, and food places nearby, so everything you need is close by. I also really like the amenities in the building — gym, shared resident spaces, and the great outdoor area.

Another thing I appreciate is the security, especially on match days. Even when the area gets busy, the building still feels safe and organised, and I’ve never had any problems getting home.

Overall it’s been a very positive experience so far and I’d definitely recommend living here.

27 May 2026
Unprompted review
Quintain Living - Ferrum logo

Reply from Quintain Living - Ferrum

Hi Deya,

Thank you for your wonderful feedback! We're thrilled to hear that you’re enjoying your modern and comfortable flat, and that our maintenance team, especially Lucian, has been so helpful. We will be sure to pass this feedback onto the team.

Kind regards,
Faysal - Resident Manager

Rated 5 out of 5 stars

We love living at the Ferrum

We love living at the Ferrum! We have been residents since 2022 and best decision ever to choose this unit.
We have experienced excellent support from the Ferrum team. The residents staff are friendly and helpful and professional. The cleaners are super kind and approachable. Our day is always complete with their morning greetings. And the maintenance team are fabulous! Anytime we have submitted a maintenance request, we have received a prompt response. Massive thank you especially to Lucian! He consistently provides support of the highest quality. All these gestures makes Ferrum a great place to live.

20 May 2026
Unprompted review
Quintain Living - Ferrum logo

Reply from Quintain Living - Ferrum

Hi Yasmine,

Thank you for your kind words and sharing your overall living experience at Ferrum!

It's reviews like yours that make our job so rewarding and I will be sure to pass this onto the wider building teams, with a special mention to Lucian.

Kind regards,
Faysal - Resident Manager

Rated 5 out of 5 stars

Resident Team at Ferrum

A big shoutout to the resident team at Ferrum for always being approachable, responsive and helpful with any requests, issues or queries. Their support and professionalism really make a difference to the overall living experience.

25 May 2026
Unprompted review
Quintain Living - Ferrum logo

Reply from Quintain Living - Ferrum

Hi Vijay,

Thank you so much for your kind words and wonderful feedback.

We’re delighted to hear that the Resident Team has made such a positive impact on your living experience

I will be sure to share this review with the team.

Kind regards,
Faysal - Resident Manager

Rated 5 out of 5 stars

Awesome maintenance dep

Awesome maintenance dep. whatever is your issue, same applies to resident team but in some cases it takes time, overall good exp.

2 January 2026
Unprompted review
Quintain Living - Ferrum logo

Reply from Quintain Living - Ferrum

Hi Mark,

Thank you for taking the time to share your experience with our maintenance and resident teams! We're glad to hear you had a good overall experience with us and will be sure to pass your kind words onto the team.

Kind regards,
Faysal - Resident Manager

Rated 5 out of 5 stars

The Residents team

The Residents team have been a big help during the years leaving here at Ferrum - especially Jana,Michael and Faysal . Lovely environment and I have enjoyed living here.

4 May 2026
Unprompted review
Quintain Living - Ferrum logo

Reply from Quintain Living - Ferrum

Hi Wiktoria,

Thank you for leaving us a review and for your kind words!
I will be sure to pass this onto the entire Resident Team here at Ferrum.

Kind regards,
Faysal - Resident Manager

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