Lucian and the entire Ferrum team are, quite simply, the best in the business. No matter how big or small the issue, they handle everything with remarkable speed, flawless efficiency, and the warmest... See more
Company replied
Location
Switch location40 South Way, HA9 0HZ Wembley, GB
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Quintain in general is quite good, but at Ferrum I have to highlight the quality service of the maintenance team led by Lucian. Lucian manages the best team in the business, he is always very fast and... See more
Lucian and his maintenance have been so incredibly helpful. Every request or query is responded to promptly and we are never left waiting. Lucian and his team go out of their way to help you and settl... See more
Company replied
This is a great property, especially thanks to the maintenance team led by Lucian. They truly work around the clock, always ready to help whenever needed, and are consistently polite and professional.... See more
Company replied
Company details
Written by the company
Studio to 4 bedroom apartments to rent at Wembley Park. There are no hidden fees. Bills are all set up and ready to go. Find your brand new home today.
Contact info
40 South Way, HA9 0HZ, Wembley, United Kingdom
4.8
Excellent
105 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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Thank you Team Ferrum
The Resident Team here at Ferrum are the best! So accommodating, helpful and always going above and beyond. Every interaction really is 5 stars! Special mention to Faysal and Anne who really make a difference here
17 September 2026
Unprompted review
Best Maintenance Team!
Quintain in general is quite good, but at Ferrum I have to highlight the quality service of the maintenance team led by Lucian. Lucian manages the best team in the business, he is always very fast and responsive in every request supported by his very skilled team of engineers. I can confirm they have solved all my requests in a efficient and quick way. Super friendly and really recomends their services!
14 September 2026
Unprompted review
Lucian and Karol from QL Maintenance…
Lucian and Karol from QL Maintenance did a great job
14 September 2026
Unprompted review
Reply from Quintain Living - Ferrum
Hi Gustas,
Thank you for your wonderful feedback! We're thrilled to hear that Lucian and Karol from our Maintenance Team did such a great job, and I will be sure to pass on your kind words to them.
Thanks,
Anne-Julie - Assistant Resident Manager
5 star maintenance service!
Lucian and his maintenance have been so incredibly helpful. Every request or query is responded to promptly and we are never left waiting. Lucian and his team go out of their way to help you and settle in. They are kind, welcoming, approachable, attentive - the list goes on!
13 September 2026
Unprompted review
Reply from Quintain Living - Ferrum
Hi Jessica,
Thank you for your wonderful feedback! We're thrilled to hear that Lucian and the Maintenance Team have been so helpful and attentive to your needs, and I will be sure to share your kind words with them.
Thanks,
Anne-Julie - Assistant Resident Manager
The staff is very helpfull especially…
The staff is very helpfull especially the residents team are quick to help.
13 September 2026
Unprompted review
Reply from Quintain Living - Ferrum
Hi Waqas,
Thank you for your wonderful feedback! We're thrilled to hear that our Team has been quick to assist you, and I will be sure to share your kind words with them, especially with the team members who have been particularly helpful.
Thanks,
Anne-Julie - Assistant Resident Manager
The staff is very lovely and quick to…
The staff is very lovely and quick to help good staff here
13 September 2026
Unprompted review
Reply from Quintain Living - Ferrum
Hi Neapolis art ceramika,
Thank you for your wonderful feedback! We're thrilled to hear that you found our staff lovely and quick to help, and I'll be sure to share your kind words with the Team who always go above and beyond for our residents.
Thanks,
Anne-Julie - Assistant Resident Manager
Lucian and the entire Ferrum team are
Lucian and the entire Ferrum team are, quite simply, the best in the business. No matter how big or small the issue, they handle everything with remarkable speed, flawless efficiency, and the warmest of smiles. Whether it's rescuing you from a lockout after you've left your keys inside the flat, or swiftly fixing anything that needs attention, they're always there — always one step ahead — making life in this building an absolute breeze. Their dedication, professionalism, and genuine care turn what could be everyday headaches into non-events. A massive, heartfelt thank you to all of you — you truly make this building feel like home!
12 September 2026
Unprompted review
Reply from Quintain Living - Ferrum
Hi Kostis,
Thank you for your wonderful feedback! We're thrilled to hear that Lucian and the entire Maintenance Team have made your experience so positive and that you feel at home in our community.
Thanks,
Anne-Julie - Assistant Resident Manager
Very good apartment
Very good apartment, and nice service. The resident team and staff are really nice and there to help you. Got a lot of help from Karol and Lucian since I moved in. Hope I will keep having wonderful stay here.
11 September 2026
Unprompted review
Reply from Quintain Living - Ferrum
Hi Muen,
Thank you for your wonderful feedback! We're thrilled to hear that you are enjoying your apartment and the support from our Resident Team, especially Karol and Lucian. We'll be sure to share your kind words with them. We look forward to continuing to make your stay a great one!
Thanks,
Anne-Julie - Assistant Resident Manager
The staff are very good
The staff are very good, very warm and friendly, and solve problems very quickly! Thank them very much.
14 August 2026
Unprompted review
Reply from Quintain Living - Ferrum
Hi Shiyang,
Thank you for your wonderful feedback! We're thrilled to hear that our team has been warm and friendly while quickly solving any issues you’ve faced, and I will be sure to pass on your kind words to our Resident Team.
Thanks,
Anne-Julie - Assistant Resident Manager
Thanks to faysal and resident team for…
Thanks to faysal and resident team for all the support. And lucian, karol, luca and andrea from the maintenance team 👍
30 June 2026
Unprompted review
Reply from Quintain Living - Ferrum
Hi Vishnu,
Thank you for your wonderful feedback! We're thrilled to hear that Faysal and the Resident Team, along with Lucian, Karol, Luca, and Andrea from the Maintenance Team, provided you with such great support. We'll be sure to share your kind words with them.
Thanks,
Anne-Julie - Assistant Resident Manager
Great place to live
Great place to live. Convenient, modern, concierge always willing to help and rapid response to any repairs/cosmetic issues from handymen
22 August 2026
Unprompted review
Reply from Quintain Living - Ferrum
Hi Ryan,
Thank you for your wonderful review! We're thrilled to hear you find our community convenient and modern, and that our Resident Team has been so helpful; I'll be sure to share your kind words with them.
Thanks,
Anne-Julie - Assistant Resident Manager
The building is well maintained
The building is well maintained, the amenities are great and the resident team are always welcoming and helpful. Shoutout to Jana, Michael and the maintenance team
3 July 2026
Unprompted review
Reply from Quintain Living - Ferrum
Hi Anish,
Thank you for your wonderful feedback! We're thrilled to hear that you appreciate our well-maintained building and the welcoming nature of our Resident Team, especially Jana, Michael, and the Maintenance Team. We'll be sure to share your kind words with them.
Thanks,
Anne-Julie - Assistant Resident Manager
Amazing staff at Ferrum
Amazing staff at Ferrum.
They are always available to help and respond to any queries or issues that your are facing
19 July 2026
Unprompted review
Reply from Quintain Living - Ferrum
Hi Abdelhadi,
Thank you for your wonderful feedback! We're thrilled to hear that our staff are always there to assist our residents and address any concerns. I'll be sure to share your kind words with the Resident Team.
Thanks again for being a valued member of our community.
Thanks,
Anne-Julie - Assistant Resident Manager
Very good experience live here.
This is a great property, especially thanks to the maintenance team led by Lucian. They truly work around the clock, always ready to help whenever needed, and are consistently polite and professional. The resident team and other staff members are wonderful as well.
29 August 2026
Unprompted review
Reply from Quintain Living - Ferrum
Hi Alexandre,
Thank you for your wonderful feedback!
We're thrilled to hear that our Maintenance Team, led by Lucian, has made such a positive impact on your experience here, and I will be sure to share your kind words with them and the entire Resident Team.
Thanks,
Faysal - Resident Manager
Great resident and maintenance team
21 August 2026
Unprompted review
Reply from Quintain Living - Ferrum
Hi Rez,
Thank you for your wonderful feedback about our Resident and Maintenance Teams, and I’ll be sure to share your kind words with the team.
Thanks,
Faysal - Resident Manager
The team are very special at Ferrum!
The team are very special at Ferrum. Special shoutout to Anne and Omer. Lucian, Karol and Andrea are all super helpful and the best!
19 August 2026
Unprompted review
Reply from Quintain Living - Ferrum
Hi Ben,
Thank you for your wonderful review and for highlighting the exceptional support from Anne, Omer, Lucian, Karol, and Andrea. We're thrilled to have such a dedicated team that makes our community feel special, and I will be sure to share your kind words with them.
Thanks,
Faysal - Resident Manager
Ferrum offers high quality apartments…
Ferrum offers high quality apartments with great amenities and friendly staff
6 August 2026
Unprompted review
Reply from Quintain Living - Ferrum
Hi Vladimir,
Thank you for your wonderful review! We're thrilled to hear you appreciate our high-quality apartments and friendly staff; I will share your kind words with our Resident Team who always goes above and beyond for our residents.
Thanks,
Anne-Julie - Assistant Resident Manager
The staff here is amazing and always…
The staff here is amazing and always ready to help. Especially the maintenance and Resident Team
29 July 2026
Unprompted review
Reply from Quintain Living - Ferrum
Hi Sandip,
Thank you for your wonderful feedback!
We're thrilled to hear that you find our Maintenance and Resident Team amazing and always ready to help. I will be sure to share your kind words with them all.
Thanks,
Faysal - Resident Manager
We are been living in QUINTAIN living
We are been living in QUINTAIN living, Ferrum 2 from almost 4 years. The whole team is too supportive and helpful. The maintianence team is always on their toes for queries and response. They always make sure they are present and seen around, assuring needs are been addressed. The reception team is friendly and supportive and make sure all the time a smooth resident communication.
24 July 2026
Unprompted review
Reply from Quintain Living - Ferrum
Hi Bilal,
Thank you for your wonderful review and for being a valued member of our community for nearly four years.
We're thrilled to hear that our Maintenance Team and ResidentTeam have been so supportive and helpful in addressing your needs, and I will certainly pass on your kind words to them.
Thanks,
Faysal - Resident Manager
The team at Ferrum are just the best
The team at Ferrum are just the best! Nothing is too much trouble, they are completely focussed on delivering the best experience they can, shout out to Lucian in particular!
11 July 2026
Unprompted review
Reply from Quintain Living - Ferrum
Hi Kevin,
Thank you for your wonderful feedback!
We're thrilled to hear that our team, especially Lucian, made such a positive impact on your experience as a resident, and I will be sure to share your kind words with him.
Thanks,
Faysal - Resident Manager
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