Damaged car caused on site as they have bill metal rods sticking out of the ground as there was no where to park when returning the car after it wasn't put back together proper afterwa... See more
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They picked up car and drop off on time. Very polite staff and well maintained communication throughout the job. Replaced front break pad and full service. Fantastic job done with reasonable price. Wi... See more
Company replied
Neil and the team at Quick Lane, Portishead make a brilliant team and their care of us and our car has been fantastic. The service is prompt, thorough and of the highest standard. Neil also seeks to... See more
Company replied
Have brought our cars here for MOT, service and some repairs and we are very pleased with them. Always able to fit us in when needed. They can even service our van, which not many places will do. They... See more
Company replied
Company details
Information provided by various external sources
At Quick Lane Tyre and Autocentre, our experienced technicians will get you back in the driving seat faster. Discover our vehicle services and offers today.
Contact info
United Kingdom
- quicklane.co.uk
Gave 5 stars however admin (phone…
Gave 5 stars however admin (phone systems and message passing) could improve.
26 February 2021
Reply from Quick Lane UK
Hello Nigel,
Thank you for taking the time to leave us this review!
Your feedback is very important to us and we're always looking at ways to improve our service – I'll pass your comments over to the team for you.
Best wishes, Harvey.
Great service and value
24 February 2021
Reply from Quick Lane UK
Hello Bradley,
Thank you for leaving a review following your experience with us!
We're delighted to find that you felt you received great service and full value for the work you had completed.
I'll pass your comments over to the team for you!
Best wishes, Harvey.
Great MOT service
Cannot fault anything about the service I received here. Car went in for MOT at 8am and was out about an hour later. Reasonable price paid and local to me so an absolute bonus.
24 February 2021
Reply from Quick Lane UK
Hello Emilee,
Thank you for taking the time to leave us this review!
It's really great to hear that you thought your time with the team was faultless as well as the service you received being completed in a timely manner and being cost-efficient.
I'll pass your feedback over to the team for you!
Best wishes, Harvey.
Friendly and professional service
I got an appointment for MOT the very next day online which was confirmed quickly. No waiting on arrival and greeted by a friendly and courteous colleague. All went smoothly and I was informed of the work needed doing before anything was carried out. Same great service upon collection of my vehicle.
24 February 2021
Reply from Quick Lane UK
Hello Christine,
Thank you for taking the time to leave us this review following your experience with us!
It's a pleasure to find that you enjoyed your time with us and that a high standard was maintained from start to finish of your customer journey.
I'll pass your comments on to the team for you!
Best wishes, Harvey.
Amazing team and service!
23 February 2021
Reply from Quick Lane UK
Hello Dee,
Thank you for your kind words and great review!
It's a pleasure to hear that the team left a really great impression on you and that you enjoyed the service that you received as well.
I'll pass your feedback on for you!
Best wishes, Harvey.
Reply from Quick Lane UK
Hello Barry,
Thank you for leaving us a review following your experience with us!
We're delighted to know that you're really pleased following your time with us and look forward to seeing you in the future again.
Best wishes, Harvey.
Always had the best experience
Always had the best experience, either its MOT, Tyre replacements or Service.
23 February 2021
Reply from Quick Lane UK
Hello Muhammad,
Thank you for taking the time to leave us this review!
It's a real pleasure to know that you're a returning Quick Lane customer and that you've been really happy following your visit whenever you've needed to see us.
I'll pass your feedback over to the team for you!
Best wishes, Harvey.
Highly recommended
Excellent service from Martin and his team, very professional and the car was ready on time.
Highly recommended!
23 February 2021
Unprompted review
Reply from Quick Lane UK
Good afternoon Sam,
Thank you for taking the time to leave us this lovely review – we're very happy to hear you've had such a positive experience with Martin and the team and we hope to welcome you back again in the future so we can do it all over again!
Best wishes,
Kayleigh.
Reply from Quick Lane UK
Good afternoon Ryan,
Thank you for taking the time to leave us this review – we pride ourselves on the service we provide our customers so feedback like this is exactly what we like to hear. We hope to see you again in the future!
Best wishes,
Kayleigh.
Recommended
Simple online booking, convenient Saturday working, competitive MOT price.
23 February 2021
Reply from Quick Lane UK
Good afternoon,
Thank you for taking the time to leave us this review – we're very happy to hear that you're pleased with a number of different items in regards to your experience! We look forward to seeing you again in the future!
Best wishes,
Kayleigh.
Reply from Quick Lane UK
Good morning Sophie,
Thanks for your review following your visit. We're very pleased to hear that you found our team knowledgeable and helpful.
Take care,
Leanne
Excellent service. - Called in today as concerned that I had…
Called in today as concerned that I had a slow puncture. The service I received was fast, efficient and exceeded my expectations. Puncture fixed and I will certainly return in the future.
22 February 2021
Unprompted review
Reply from Quick Lane UK
Good morning Sanda, thanks for taking the time to leave us feedback following your visit.
We're proud to hear that the team exceeded your expectations and they were able to help you get back on the road safely.
Best wishes,
Leanne
Excellent, professional & honest service
Cannot recommend Neil and his team highly enough. I had a problem with my van which turned out to be the result of a botched job by another garage - they showed me exactly what had happened and talked me through the options clearly and honestly, helping me to keep costs down without compromising safety.
22 February 2021
Unprompted review
Reply from Quick Lane UK
Good afternoon Imogen,
Thank you for taking the time to leave us this fantastic review – we're very happy to hear you feel this way and that we could help to get the issue with your van sorted! We hope to see you again in the future!
Best wishes,
Kayleigh.
Great customer service and friendly
Great customer service and friendly. I've been here on a few occasions to get some punctures fixed in my tyres. And I came here for my service. Great service, friendly, prices are great.
21 February 2021
Unprompted review
Reply from Quick Lane UK
Good morning Chantelle,
Thank you for taking the time to leave us this lovely review – we're very happy to hear you feel this way and experienced such a great service from our team! We look forward to hopefully seeing you again in the future!
Best wishes,
Kayleigh.
Service and care excellent
Service and care excellent, helped me out at very short notice for my journey home back to Lincolnshire, thank you guys and Vickie your a star
20 February 2021
Unprompted review
Reply from Quick Lane UK
Good morning,
Thanks for taking the time to leave us a review. It's great to hear that our team were able to help you with such short notice! Vicky is well and truly a star!
Take care,
Leanne
Just short of 5 star service
The service would have been 5 star, unfortunately the confirmation messages about my appointment kept referring to 9pm instead of 9am
20 February 2021
Reply from Quick Lane UK
Good morning,
Thanks for your feedback. That's very strange, we'll make sure that our team are made aware of this as we definitely don't want any customers turning up at 9pm! Please could you email us at marketing@qlms.co.uk with more information and the confirmation you received that was incorrect?
Take care,
Leanne
Disappointed
Efficient, polite, covid secure. Fitted me in next day when I rang, and I had my car back the same day. Prices seemed fair for work done and kept in touch throughout.
Update 4 weeks later :
Spent nearly £200 here to get my car fixed and was initially happy but four weeks later it had to go back there with the same problem. And this time they have found more issues that weren't there apparently the first time round. Due to covid I haven't even driven the car much since it was repaired.
Seems to me like they are on the lookout to find additional things to charge you for e.g. replacing bulbs and changing oil. Probably OK for simple jobs and MOT but they are not set up for doing any work that does not involve replacing parts, which is obviously more expensive to the customer.
On this second occasion I brought the car in at 8am. I rang at 1pm as no-one had got in touch to confirm any diagnosis. An hour later I had to ring back again and eventually I got a call back to say a mechanic had looked at my car.
I explicitly said both times that as the car is old I wouldn't be looking to spend a lot of money on it as I would be replacing it instead. Now I have spent £200 and put a full tank of petrol in, and amount they are quoting to fix it second time round plus the new additional issues is more than the car is worth !
I am very disappointed in the service I have received. It was an emergency at the time so I was grateful they could could fit me in, but I should have stuck to my usual garage.
Further Update: I had my car repaired at my usual garage. It did not need the work doing that Quick Lane proposed, and neither did it cost more than my car is worth. I have had no further response from Quick Lane at all.
20 February 2021
Reply from Quick Lane UK
Hi Mandy,
Thank you for your review, we're sorry that you're disappointed with your recent visit to Quick Lane, please could you email: vicky.oakes@quicklane.eu with your contact details so that we can discuss your visit?
Best wishes, Harvey.
Excellent service
Quick, reliable friendly service.
Highly recommend.
Also very affordable.
19 February 2021
Reply from Quick Lane UK
Good morning Marvin,
Quick, reliable and friendly are all words that we would love our customers to feel about their experience with Quick Lane. We're very proud to hear that you would recommend our services to others.
Take care,
Leanne
Excellent covid procedures in place
Excellent covid procedures in place!
Lovely helpful staff.
19 February 2021
Reply from Quick Lane UK
Good morning Jo,
Thanks for taking the time to leave us a review after your experience. We take all COVID precautions very seriously and want to make sure all of our customers feel safe and comfortable during their visit.
Take care,
Leanne
Quick Lane - Gorton - Brake Disc's, Pad's, & Sensors
Great Experience - Quick Lane Tyre & Autocentre Gorton
Contacted Quick Lane on 18/02/21 at the new premises in Gorton to enquirer about a price for replacement discs pads and sensors or possible options available.
I was quoted two prices (standard or sports) subject to an inspection and advised of all option available over the phone.
I dropped the car off and left with them to progress the inspection i was then contacted back very shortly after and agreed for the works to progress as quoted.
All work was completed the same day at the price quoted and i am more than happy with the work completed, all involved were professional i would happily recommend to friends, family, etc, and will be considering them again for all future works.
Keep up the good work guys and say safe.
18 February 2021
Unprompted review
Reply from Quick Lane UK
Hello Dave,
Thank you so much for leaving us a lengthy review detailing your experience with the team!
We're delighted to learn about your Quick Lane journey and how we were there to assist you with your car from start to finish.
I'll pass your kind words over to the team for you!
Best wishes, Harvey.
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