Quick Lane UK - Colchester Reviews 55

TrustScore 4 out of 5

4.1

Peartree Road, CO3 Stanway, England, GB


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Rated 1 out of 5 stars

Pricing sham my son was quoted 600 for aircon refill,because apparently had two holes in the air con system. Sat me down,, joke of a place soon left. went to another out let which they tested for leek... See more

Rated 5 out of 5 stars

Bit cheeky but I popped in to have air put in my tyres as I cannot do myself. My request was answered with not only a smile but, as I said doing long trip, my oil and windscreen water was checked as w... See more

Company replied

Rated 5 out of 5 stars

Again another good review to write after MOT at Colchester garage, the service offered was both efficient and polite. This follows a service carried out a few weeks ago which again efficient. Wi... See more

Company replied

Rated 5 out of 5 stars

Just like to say thankyou to the staff at colchester for fixing our flat tyre so we could continue our journey! Also the cleanest toilets I've ever seen !! Thankyou.

Company replied


Company details

  1. Car Repair and Maintenance
  2. Auto Parts Store
  3. Car Inspection Station
  4. Car Service
  5. Tire Shop

Information provided by various external sources

At Quick Lane Tyre and Autocentre, our experienced technicians will get you back in the driving seat faster. Discover our vehicle services and offers today.


Contact info

  • Peartree Road, CO3, Stanway, England, United Kingdom

  • 01206 879170

4.1

Great

TrustScore 4 out of 5

55 reviews

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Rated 1 out of 5 stars

Pricing sham my son was quoted 600 for…

Pricing sham my son was quoted 600 for aircon refill,because apparently had two holes in the air con system. Sat me down,, joke of a place soon left. went to another out let which they tested for leeks, 45 minutes later and 77.00 pounds for the same job will be informing citizens advice and trading standards

20 June 2022
Unprompted review
Rated 5 out of 5 stars

Bit cheeky but I popped in to have air…

Bit cheeky but I popped in to have air put in my tyres as I cannot do myself. My request was answered with not only a smile but, as I said doing long trip, my oil and windscreen water was checked as well! Thank you guys you made my trip so much more comfortable!

23 February 2022
Unprompted review
Quick Lane UK - Colchester logo

Reply from Quick Lane UK - Colchester

Thansk so much for your kind words, we really appreciate it

Rated 1 out of 5 stars

Not reliable and now feel duped

We booked my car in to do the advisories after an MOT, with a quote of £411. When we dropped it off it hadn’t been booked in properly so all had to be looked at and quoted again. After 36 hours of waiting around, the price went up to over £1000. How can that be?

29 September 2021
Unprompted review
Quick Lane UK - Colchester logo

Reply from Quick Lane UK - Colchester

Hello Laurie,

We’re really sorry to hear that you feel this way.

Please can you send us more information including your car reg and your contact details so we can look into this, to: customerservice@quicklane.eu

Best wishes, Harvey.

Rated 5 out of 5 stars

Just like to say thankyou to the staff…

Just like to say thankyou to the staff at colchester for fixing our flat tyre so we could continue our journey! Also the cleanest toilets I've ever seen !! Thankyou.

17 July 2021
Unprompted review
Quick Lane UK - Colchester logo

Reply from Quick Lane UK - Colchester

Hello Deb,

Thank you for taking a moment to leave us a review!

We're delighted to learn about your time with the team and how they were able to help you continue your journey by assisting with your flat tyre – we also very much appreciate your feedback about our toilet facilities!

I'll pass your kind words over to them for you.

Best wishes, Harvey.

Rated 5 out of 5 stars

Again another good review to write…

Again another good review to write after MOT at Colchester garage, the service offered was both efficient and polite. This follows a service carried out a few weeks ago which again efficient. Will recommend this garage.

25 May 2021
Unprompted review
Quick Lane UK - Colchester logo

Reply from Quick Lane UK - Colchester

Hello Steve,

Thank you for taking the time to leave us a review!

We're really pleased to hear about your time with the team and how they made you feel at ease whilst completing the work on your vehicle.

We're delighted that you'd recommend us too – I'll pass this over to the team for you.

Best wishes, Harvey.

Rated 1 out of 5 stars

Fake reviews by friends and family !

Fake reviews by friends and family !! sell you things you don’t need cheep MOT to get you in the door I rectify an take it back and they make up some other things to get your money and then telling me it’s done 500 miles since it failed it’s done six my home and back to them so how did they come up with that very suspect it’s had no tax so I know it’s not moved it would have been pulled with no mot and tax you wouldn’t be able to do 500 miles let alone their being one key the police would pull it so now I know they are just scamming people !!! And how can I have totally different advisories on both mots that have not be rectified in the first place The first lot seem to disappear !!! i’ve got six very different ones very strange i am not paying anymore and will challenge them and both mots

21 May 2021
Unprompted review
Quick Lane UK - Colchester logo

Reply from Quick Lane UK - Colchester

Hello Darren,

We’re really sorry to hear that you feel this way.

Please can you send us more information including your reg and your contact details so we can look into this, to: customerservice@quicklane.eu

Best wishes, Harvey.

Rated 5 out of 5 stars

Metal in tyre.

Had a prob with my TT and was delighted that Quick Lane Stanway solved it for me within the hour even though I called on the off chance. Very efficient lovely clean workshop and Chris Daltry and his team were superb. Many thanks. P. Ruocco

12 April 2021
Unprompted review
Quick Lane UK - Colchester logo

Reply from Quick Lane UK - Colchester

Hello Joy,

Thank you for taking the time to leave us a review!

We're delighted to hear about your experience with us and that you are happy following your time with the team – I'll pass your comments on to the team for you!

Best wishes, Harvey.

Rated 5 out of 5 stars

Recommended

Simple online booking, convenient Saturday working, competitive MOT price.

23 February 2021
Quick Lane UK - Colchester logo

Reply from Quick Lane UK - Colchester

Good afternoon,

Thank you for taking the time to leave us this review – we're very happy to hear that you're pleased with a number of different items in regards to your experience! We look forward to seeing you again in the future!

Best wishes,
Kayleigh.

Rated 5 out of 5 stars

Excellent covid procedures in place

Excellent covid procedures in place!
Lovely helpful staff.

19 February 2021
Quick Lane UK - Colchester logo

Reply from Quick Lane UK - Colchester

Good morning Jo,

Thanks for taking the time to leave us a review after your experience. We take all COVID precautions very seriously and want to make sure all of our customers feel safe and comfortable during their visit.

Take care,
Leanne

Rated 4 out of 5 stars

Straightforward MOT and tyre change

Straightforward MOT and tyre change. Negotiated a fair price on the tyre after doing an online comparison. Booking time was good and execution was good.

18 February 2021
Quick Lane UK - Colchester logo

Reply from Quick Lane UK - Colchester

Hello Gareth,

Thank you for taking the time to leave us this review!

We're really happy to hear about your time with the team and that you found the whole experience easy and straightforward.

I'll pass your comments over for you!

Best wishes, Harvey.

Rated 5 out of 5 stars

Great service

17 February 2021
Quick Lane UK - Colchester logo

Reply from Quick Lane UK - Colchester

Good Afternoon Tom,

Thank you for leaving us a review about your experience, it's really appreciated!

We're delighted to know that you were happy with the service you received – I'll pass your feedback over to the team for you.

Best wishes, Harvey.

Rated 5 out of 5 stars

Always helpful and polite

Always helpful and polite. Good prices won't go anywhere else now

15 February 2021
Quick Lane UK - Colchester logo

Reply from Quick Lane UK - Colchester

Good morning Hayley,

Thank you for sharing this feedback with us – we're very happy to hear you feel this way and we look forward to seeing you again on your next visit!

Best wishes,
Kayleigh.

Rated 4 out of 5 stars

Fantastic Service - Will Recommend

Very friendly staff who were able to accommodate tyre fitting almost immediately. A stark contrast to other similar local outfits supposedly offering the same service. I was very impressed that they had the stock available for 4 tyres and they even fitted my spare headlight bulb which had gone. My only slight criticism is that I thought I might have been offered a discount for 4 tyres and tracking which was an unexpected cost. Other than that the experience was faultless and I will be recommending.

13 February 2021
Quick Lane UK - Colchester logo

Reply from Quick Lane UK - Colchester

Good morning,

Thank you for taking the time to leave us this review– we pride ourselves on the service we provide our customers, so we love hearing this! We will pass this feedback across to the team for you.

Best wishes,
Kayleigh.

Rated 5 out of 5 stars

Good service

Good service, would use again

12 February 2021
Quick Lane UK - Colchester logo

Reply from Quick Lane UK - Colchester

Good morning,

We appreciate you taking the time to leave us this review regarding the service you recieved from our team. We look forward to helping you again in the future!

Best wishes,
Kayleigh.

Rated 5 out of 5 stars

Great servicemen

Great service

9 February 2021
Quick Lane UK - Colchester logo

Reply from Quick Lane UK - Colchester

Good morning Debs,

We appreciate you taking the time to leave us this review – we pride ourselves on the service we deliver so feedback like this is just what we love to hear!

Best wishes,
Kayleigh.

Rated 5 out of 5 stars

Great service!

Went in for a MOT - went in to hand the car over and they were very professional and stuck to the covid guidelines.

I got a call after an hour to say it was all done and ready for me to collect. So it was all very friendly and professional.

Will be going back for the next MOT

9 February 2021
Quick Lane UK - Colchester logo

Reply from Quick Lane UK - Colchester

Good morning,

Thank you very much for leaving us this fantastic review – we appreciate you taking the time to share this feedback on your recent MOT experience with us! We look forward to seeing you again for your next MOT test.

Best wishes,
Kayleigh.

Rated 5 out of 5 stars

The teams are greatly experienced

The teams are greatly experienced, well trained. Excellent services offered. Above all, COVID-19 compliant !!!

5 February 2021
Quick Lane UK - Colchester logo

Reply from Quick Lane UK - Colchester

Good morning,

Thanks so much for your great feedback. We're very pleased to hear that you feel this way about the services we provide, and our facilities. We take the safety of our customers and colleagues very seriously, especially as we all go through the COVID pandemic together. It's very important that we play our part to help get through this.

Take care,
Leanne

Rated 5 out of 5 stars

Great garage

New to Colchester area and was unsure which garage to go to for an MOT incase I get ripped off. Definitely made the right choice with quick lane! Very good service.

13 January 2021
Quick Lane UK - Colchester logo

Reply from Quick Lane UK - Colchester

Good morning Josie,

Thank you for leaving us this review and we're very happy to hear you feel this way! We pride ourselves on the service we provide to our customers so feedback like this is exactly what we like to hear!

Stay safe and we look forward to welcoming you back in the future.

Best wishes,
Kayleigh.

Rated 5 out of 5 stars

Excellent

excellent service,nothing more to expect at this difficult time
very happy

12 January 2021
Quick Lane UK - Colchester logo

Reply from Quick Lane UK - Colchester

Good morning Izni,

Thank you for taking the time to leave us this lovely feedback, we really appreciate your kind words and are happy to hear you had an excellent service from our team! We look forward to safely welcoming you back in thee future.

Best wishes,
Kayleigh.

Rated 5 out of 5 stars

Excellent service

Excellent service, nice friendly atmosphere.

9 January 2021
Quick Lane UK - Colchester logo

Reply from Quick Lane UK - Colchester

Good morning Chilver,

We're so happy to hear that you feel this way about the service you received at our Quick Lane Tyre and Autocentre in Colchester. We want all of our customers to have an enjoyable and stress-free experience during each and every visit.

Best wishes,
Leanne

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