Qasa Reviews 5,990

TrustScore 4 out of 5

4.1

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See what reviewers are saying

Rated 5 out of 5 stars

I used Qasa to rent out my house and had an overall very positive experience. My tenants didn’t always pay rent to Qasa or cover their electricity bills on time, but Qasa still ensured I received... See more

Company replied

Rated 2 out of 5 stars

There are lots of ads without pictures. We wish to see what the object of interest looks like before travelling that far to view a potential scam or living conditions that is not for us (such as, with... See more

Company replied

Rated 5 out of 5 stars

I've been using the service for almost a year now, and it's by far the best way I've found to rent out my flat. Everything runs smoothly, and the entire process—from finding tenants to signing con... See more

Company replied

Rated 5 out of 5 stars

If you are verified user, you can simply find place for living. Publishing verified profile can speed up process to find your place for living and also Landlords are more wiling to communicate. Suppor... See more

Company details

  1. Real Estate Rental Agency

Written by the company

Qasa is a marketplace for long-term rental apartments. We publish listings from private landlords. Our goal is to create a safe and reliable rental market for both tenants and landlords. We support you from one tenancy to the next, in every stage of the rental process.


Contact info

4.1

Great

TrustScore 4 out of 5

6K reviews

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Replied to 68% of negative reviews

Typically replies within 1 week

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Rated 4 out of 5 stars

The service of the company is globally…

The service of the company is globally good, the help chatbot and emails are quite reactive which is reasuring. The only things are that as a foreigner, it was a bit harder to do the payement. The convertion sek to euro is a bit off which made that I was always 100sek under the desired amount from blocket. As no reminder of the already sent amount is ever provided, I always had to contact the customer service to know what amount was missing which was a bit anoying...

1 March 2025
Rated 5 out of 5 stars

Great and smooth experience

I had an overall great experience with Qasa. I found a new home in less than a month, and after some trouble with my deposit their assistance have been very reactive and clear with the next steps to follow. My problem have been fixed in a few hours :)
Everything have been simple, i recommend for foreign people moving in Sweden !
Thank you to the whole team !

4 March 2025
Unprompted review
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Reply from Qasa

Thank you for your feedback, we're happy to hear that you had a positive experience!

Rated 3 out of 5 stars

I am interested in one property

I am interested in one property. Unfortunately the ways to contact people is not possible. I shared my telephone number on my profile. I am not sure it is visible to others or not!

27 February 2025
Unprompted review
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Reply from Qasa

Hi! You're always welcome to reach out to our customer support with questions and help regarding how to contact landlords and what information you're allowed to display on our website!

Rated 5 out of 5 stars

Recommending blocket

If you are verified user, you can simply find place for living. Publishing verified profile can speed up process to find your place for living and also Landlords are more wiling to communicate. Support team is very helpful, everything is transparent on the website. Online sign of lease, you can read the terms and conditions before sign and many more.

11 December 2024
Rated 5 out of 5 stars

I really appreciate the chat

I really appreciate the speed at which I receive responses—just within a few minutes after sending a message. I’m also grateful for the kindness and flexibility of every agent I’ve interacted with.

23 February 2025
Unprompted review
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Reply from Qasa

Hi, we’re happy to hear about your positive experience! You’re always welcome to reach out to us if any questions or concerns arises. Have a lovely day!

Rated 5 out of 5 stars

Reliable platform

I rented two of my second-hand apartments through blocket.bostad. The platform is very reliable if you sign a contract and make all the payments, incl. deposit payment, through the platform. The platform charges some minor fees, but it’s worth it, as in return you receive a good level of safety.
Unfortunately, some landlords suggest to establish direct agreement outside of the platform, but in such a case all the guarantees are lost. Just stay at the platform for any communication and payments and you will be safe.

17 February 2025
Rated 5 out of 5 stars

Great platform

Great platform! I’ve been using it for over a year now and have been paying for my apartment without any issues. Once, I accidentally paid twice, and they automatically counted it towards the next month. Everything is very clear and transparent. The support team responds quickly, is very kind, and always happy to help. Overall, I highly recommend this service – I’ve had a great experience!

18 February 2025
Unprompted review
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Reply from Qasa

Hi Ruslana,

We’re happy to hear about your positive experience with our platform and service!

Transparency and exceptional customer support is highly valued here at Qasa and your positive feedback is deeply appreciated.

Have a wonderful week!

Rated 5 out of 5 stars

Quick resolution of payment issues

Needed guidance on invoice payment from an international account. Very quick resolution from a very helpful chat agent.

17 February 2025
Unprompted review
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Reply from Qasa

Hi Kaushik,

Thank you for your positive feedback!

Availability and quick help is something we prioritize and we’re always happy to hear positive feedback.

Have a lovely day, you know where to find us if any further assistance is needed in the future!

Rated 5 out of 5 stars

Got very good support and discussion…

Got very good support and discussion about what I have to do to solve the problem I have.

10 February 2025
Unprompted review
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Reply from Qasa

Hi Hani,

Thank you for the feedback, we're working hard to make our customer support and the customer experience in a class of it's own.

You're always welcome to our support if you need help in the future.

All the best!

Rated 2 out of 5 stars

The workers make a big mass with my…

The workers make a big mass with my payment (I paid as usual) and they cancel my contract. I pay exactly what I needed I paid on time and because their mistake I was the one who punished.

1 February 2025
Rated 1 out of 5 stars

Getting the accomodation through the…

Getting the accomodation through the web was great. The problem was that I had payed for a room for the whole month of August, and when I arrived on the 28th of August, this was occupied. After trying to fix this problem several times by contacting Qasa, I've had no solution to this problem.

1 February 2025
Qasa logo

Reply from Qasa

Hi Ignacio,

I'm sorry you got the experience that you mention here. I can't see that you've had an active errand with us regarding this issue from the mail you're contacting us from. But if you arrived to a room that was already occupied and the landlord confirms it, we can of course help you with terminating the lease or contact the landlord to inform what kind of responsibility he/she has towards the tenant.

If I got the mail you contacted us with we could of course check this again to try help you out.

All the best!

Rated 1 out of 5 stars

Too much risk for scams

Too much risk for scams, people openly ask for payment outside the website, I report and see the same ad remain online for months, probably nothing is done.

28 January 2025

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