Incredible, empathetic, quick response customer service. We just switched over from Healthy Paws (after 8 years, and a surprise doubling of our monthly rates)… and have been impressed and happy so far... See more
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Review summary
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What people talk about most
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The best part of this company is their quick response to any questions, concerns or issues. They are sincere, polite and professional in the manner they treat me. It feels like I am talking to a neigh... See more
Prudent Pet is a great insurance company! I had a really good experience with one of their customer service representative, Cathy G. She was kind and very understanding. Overall, their customer Servi... See more
I spoke to Stephanie today to help me decide if Prudent Pet Insurance was the right choice. She answered questions about waiting periods,when the coverage begins,wellness coverage, dental cleanings, a... See more
Company details
Written by the company
At Prudent Pet Health Insurance, we want pets to enjoy good health and receive the best medical care possible throughout their lives. Like so many people today, we consider our pets to be members of the family and want to do whatever it takes to keep them safe. Knowing your options when it comes to pet insurance policies means you can protect your pet and your finances. That’s why we offer policies that are easy to understand, easy to buy and easy to use. Take the first step and get your pet’s free quote today.
30-Day Money Back Guarantee
100% Money Back
There is no risk with purchasing Prudent Pet! If you're unsatisfied with the product, you can get a 100% money back guarantee within 30-days. Simply contact our customer service team and they'll take care of it right away. Keep the promise to your pets with Prudent Pet.
Contact info
2211 Butterfield Rd, 60515, Downers Grove, United States
- (888) 926-0830
- info@prudentpet.com
- prudentpet.com
4.6
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 40% of negative reviews
Typically replies within 1 month
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Customer service was great when…
Customer service was great when speaking to them before purchasing. What I did not like is that their sample policy is not a good indicator of what is actually covered. So once I purchased it and was able to review the full policy, I cancelled. I feel like I wasted my own as well as their time. If the sample policy had been more expansive I could have avoided it altogether. I think the insurance could be really good for some people, but did not fit my needs.
13 June 2026
No one will contact me back
9 June 2026
After purchasing it saying my policy…
After purchasing it saying my policy can’t be found
12 June 2026
Price for unlimited coverage was great.
The price for unlimited coverage with 90% payout and a $1000.00 deductable was what got my attention.The reviews were good enough that I took a chance with PP.Of course they were great signing me up,time will tell if they are worthy.6 month old female Cavalier King Charles Spaniel.Miss Winnie Pooh!!
8 June 2026
The easiest and quickest insurance…
The easiest and quickest insurance experience I've ever had
11 June 2026
The process and easy and all of the…
The process and easy and all of the ladies were friendly and knowledgeable about my new addition to our family.
7 June 2026
Kari the advisor was very helpful…
Kari the advisor was very helpful knowledgeable and a pure delight to talk to.
10 June 2026
Brandi was very helpful
Brandi was very helpful, answered all questions and provided support for sign up, medical records request and follow up care.
9 June 2026
Affordable but good coverage
Easy to compare, easy to see what was covered, annual components included for affordable price
9 June 2026
It was easy and clear to understand
It was easy and clear to understand. But of course I won't know if it's good value unless something bad happens to my pet, and I hope it doesn't!
8 June 2026
Brandy was friendly knowledgable and…
Brandy was friendly knowledgable and helpful. Nice lady.
8 June 2026
I am a new customer
I am a new customer, Brandy was very helpful and patient answering my questions.
8 June 2026
I cannot open the documents sent to me
I cannot open the documents sent to me. It keeps saying error.
5 June 2026
It was very easy to customize the plan
It was very easy to customize the plan. I really appreciated the text support to help me.
8 June 2026
Process didn't take too long given all…
Process didn't take too long given all of the information provided.
8 June 2026
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