Incredible, empathetic, quick response customer service. We just switched over from Healthy Paws (after 8 years, and a surprise doubling of our monthly rates)… and have been impressed and happy so far... See more
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Review summary
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What people talk about most
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The best part of this company is their quick response to any questions, concerns or issues. They are sincere, polite and professional in the manner they treat me. It feels like I am talking to a neigh... See more
Prudent Pet is a great insurance company! I had a really good experience with one of their customer service representative, Cathy G. She was kind and very understanding. Overall, their customer Servi... See more
I spoke to Stephanie today to help me decide if Prudent Pet Insurance was the right choice. She answered questions about waiting periods,when the coverage begins,wellness coverage, dental cleanings, a... See more
Company details
Written by the company
At Prudent Pet Health Insurance, we want pets to enjoy good health and receive the best medical care possible throughout their lives. Like so many people today, we consider our pets to be members of the family and want to do whatever it takes to keep them safe. Knowing your options when it comes to pet insurance policies means you can protect your pet and your finances. That’s why we offer policies that are easy to understand, easy to buy and easy to use. Take the first step and get your pet’s free quote today.
30-Day Money Back Guarantee
100% Money Back
There is no risk with purchasing Prudent Pet! If you're unsatisfied with the product, you can get a 100% money back guarantee within 30-days. Simply contact our customer service team and they'll take care of it right away. Keep the promise to your pets with Prudent Pet.
Contact info
2211 Butterfield Rd, 60515, Downers Grove, United States
- (888) 926-0830
- info@prudentpet.com
- prudentpet.com
4.6
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 40% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
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Able to obtain a more comprehensive…
Able to obtain a more comprehensive policy for my yorkshire terrier vs other companies.
Cost is basically equal or better when compared to other companies.
More benefits!
24 June 2026
I unintentionally signed up for this
I unintentionally signed up for this. I would like to cancel immediately.
24 June 2026
Fair pricing for coverage
23 June 2026
Had to enter my cc info 5 times
Had to enter my cc info 5 times. Will not let me create an account. First kept saying cell had to be numbers. Tried numerous times. Now says email doesn’t match
23 June 2026
Made our year new home new truck new…
Made our year new home new truck new pup for the va training school.
21 June 2026
Great price and easy signup.
Great price and easy signup.
Purchased insurance for our Marley mostly for catastrophic diagnosis as she was adopted with no health history.
18 June 2026
Thank you very much , this process was quick and easy and just what I needed for my new puppy!
Review is below in the provided response area
20 June 2026
Buyer beware!!! There is a very strong reason why…
There is a very strong reason why Prudent Pet Insurance doesn’t allow reviews on their website, and only shows curated positive reviews imported from external sources, or fabricated entirely. Their customer service representatives and ads will make all the empty promises designed to scam you into signing up, and their adjusters will find any reason to deny your claim. This policy I’ve been holding for over two years has been nothing but waste of money.
19 June 2026
Unprompted review
Delaney was amazing in her explanation…
Delaney was amazing in her explanation and so patient!
19 June 2026
Not yet received her Policy#
3 days after signing up my dog with Prudent Pet insurance, I still haven’t received her Policy Number. Without the Policy#, I couldn’t register an online account with Prudent Pet, and couldn’t submit her medical records, while I still got their email asking for her medical records???
16 June 2026
Clear Information and Fair Pricing
Information presented was clear and Stephanie's answers to questions were professional and complete. Pricing was very reasonable and the stability of premiums without escalation for claim experience was a big selling point.
17 June 2026
Definitely looks great with customizable plans
It was nice to know that Prudent Pet was verified by my vet. The website is easy to navigate, you can customize the plans and the prices are affordable. Nice to know the puppy is covered for whatever his needs may be going forwards:) Thanks Prudent Pet!
15 June 2026
Great customer service !
Answered all my questions and the agent was very nice to talk to !
13 June 2026
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