I have done 4 rounds of 5-day fasting and can’t be more happy with results in terms of weight loss and health. Prolon obviously knows what they’re doing, fast is balanced, food is good (I really liked... See more
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Great experience & well planned with tasty products . Recommending spreading meals across the day which will make it easier for body & mind. Definitely worth doing for all health benefits that will co... See more
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Have been using prolon for years but unfortunately have to stop now. I found hair in one of the soups and I ordered 2 packs of chocololate chip fasting bars and the bars had 1-3 chips, basically the s... See more
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I ordered Prolon reset product and adjusted my meal following the guidelines from prof Valter Longo "Fasting Cancer" book for people on chemotherapy. I liked the taste of the nuts bar, the kale and al... See more
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Company details
Written by the company
ProLon is a 5-Day Fasting Diet Program that activates the body's dormant ability to protect, repair and rejuvenate itself.
Contact info
19 Leyden Street, E1 7LE, London, United Kingdom
- info@prolon.co.uk
- prolon.co.uk
4.1
Great
113 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
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Swift service
Fast delivery. The variety 4 is by far the tastiest in my opinion. I did not feel hungry or tired. I felt I could have carry on doing the program for longer so I’ve purchased the nutrition bars. I have one bar in the morning with a green tea, then fast until 6-7pm.
9 July 2024
Reply from ProLon UK
Dear Malika, thanks for your valuable feedback! We remind you that, from DAY 6 onwards, it is important to break the fast with healthy foods, returning gradually to a complete and healthy eating. The refeeding period is important to continue promoting the benefits associated with the 5 days. If you have any doubts, do not hesitate to contact us at info@prolon.co.uk!
Customer Care Team
Delivery went completely wrong
Delivery went completely wrong - product didn’t arrive when they said it would arrive - it’s been weeks and still haven’t received product - just 2 days worth which means I can’t do the diet. Have sent numerous emails to the company and they just blame another company responsible for delivery rather than taking any responsibility - a well functioning company would have provided better customer service.
27 June 2024
Reply from ProLon UK
Dear Rachel, we apologize again for the inconvenience caused by our courier. On our part, we were committed to solving the problem you encountered as quickly as possible, as your satisfaction is our main priority. Anyway, we would like to thank you for your feedback, as every suggestion is valuable in order to help us improve the service we offer! We remain available for any need you may have.
Customer Care Team
Great product
Very simple to follow and not to difficult to stick to. My only wish is there was an option to choose something different to olives as I don’t like them.
25 June 2024
Reply from ProLon UK
Dear Robert, thanks for sharing your experience with us! We suggest you write to us at info@prolon.co.uk, so as to receive support for any need or concern you may have.
Customer Care Team
Waste of money
The food is horrible. I received a few packets, nothing fresh, nothing tasty. It's extremely overpriced and I gave up after the first day. Complete waste of money. I can't believe the positive reviews.
2 July 2024
Reply from ProLon UK
Dear Silvia, thanks for your feedback. We are really sorry you did not appreciate our products! On our part, we are committed to constantly improving them, also thanks to your contribution, as our aim is to make your experience with ProLon satisfying. We have also launched 4 different varieties so you can choose the one closest to your tastes. We are aware that fresh food would more appreciated, but you should consider that the protocol must be standardized, so as to recreate the same conditions at each use, reducing to a minimum the variability. By the way, we plan to launch a fresher formulation of our soups, that can help people stick to the protocol more easily. For any doubt, do not hesitate to contact us!
Customer Care Team
I had experienced difficulty changing…
I had experienced difficulty changing my address and a long wait for an answer.
2 July 2024
Reply from ProLon UK
Dear Rema, we apologize again for the inconvenience! We would like to thank you for your feedback, as every suggestion we receive is valuable in order to help us improving the service we offer. For any need, we remain available.
Customer Care Team
Reply from ProLon UK
Dear Mrs N, thanks for your valuable feedback. Your satisfaction is our main priority!
Customer Care Team
Reply from ProLon UK
Dear Dawn, thanks for sharing your experience with us. We are glad to hear that you are satisfied with the new flavours!
Customer Care Team
Excellent detox
The parcel arrived very quickly and with all products clearly separated and labeled with clear instructions. The diet was less hard than I thought thanks to all the snacks provided. The food, snacks and soups, tasted really great. I lost 2cm waist line and 1.7kg, though I regained the weight in the first 3 days following a low calories vegan diet as recommended. I will have to wait a few months to get a better idea of the long term benefits.
18 June 2024
Reply from ProLon UK
Dear Deborah, thanks for sharing your experience with us. We are glad to hear that you are overall satisfied with your ProLon journey! You should consider that weight loss is not the main aim of the 5-Day Program; it is a secondary effect due to the caloric and dietary restriction, so the body's response is really individual. If this is your main goal, it is important to include the protocol into a personalized nutritional plan, so as to evaluate a proper daily diet to follow before and after the 5 days, as well as the most suitable frequency in relation to your health goals.
Customer Care Team
Reply from ProLon UK
Dear Elaine, thanks for your valuable feedback. Your satisfaction is our main priority!
Customer Care Team
Jump start to changing eating habits
Really good product easy to use and I felt the difference from day 2.
25 June 2024
Reply from ProLon UK
Dear customer, thanks for sharing your experience with us. We are happy to hear that you are satisfied with your ProLon journey!
Customer Care Team
The product is very effective in losing…
The product is very effective in losing weight. The delivery service takes approximately 3/4 days which is fine. I now subscribe. That said, the soups are ok as opposed to nice in my view
11 June 2024
Reply from ProLon UK
Dear client, thanks for your valuable feedback. We are glad to hear that you are satisfied with our products and the service we offer!
Customer Care Team
Reply from ProLon UK
Dear Annie, thanks for your valuable feedback. We are happy to hear that you are satisfied with your ProLon experience!
Customer Care Team
Excellent snd clevet
Well conceived and well executed. Made a fast possible because texture eating was accommodated. Would recommend.
31 May 2024
Reply from ProLon UK
Dear client, thanks for sharing your experience with us. We are glad that you are satisfied with our products, based on the Fasting Mimicking Technology!
Customer Care Team
…a couple of negatives
I was not able to eat the minestrone soup with quinoa - there were hard pieces in it.
I also was not able to ever finish the nut bar which I had for breakfast. I really disliked the taste.
29 May 2024
Reply from ProLon UK
Dear Anne, thanks for your feedback. We are really sorry that your experience with ProLon was not fully satisfying! On our part, we are committed to offering you high quality products and every feedback is important to help us improve. Recently, we have launched the new ProLon 4 Expanded Variety that contains a greater variety of soups and bars than the previous ones, as well as other important news. For further details, don't hesitate to contact us at info@prolon.co.uk.
Customer Care Team
Great product and very good customer…
Great product and very good customer service! Recommended!
29 May 2024
Reply from ProLon UK
Dear client, thanks for your valuable feedback. Your satisfaction is our main goal!
Customer Care Team
Reply from ProLon UK
Dear Andreia, thanks for sharing your experience with us! A valuable feedback for everyone who wants to start a journey with ProLon.
Customer Care Team
Reliable and effective!
23 May 2024
Reply from ProLon UK
Dear Hilda, thanks for your valuable feedback. Your satisfaction is our main goal!
Customer Care Team
I’m perimenopausal and my body had been…
I’m perimenopausal and my body had been feeling sluggish and very bloated and physically I felt super tired. I thought I’d give Prolon a go a reset my internal self. It was a bit of a stab in the dark but I’ve found that it’s done me wonders. 1 week post completing the plan my bloating hasn’t returned, energy is higher, and I’m soo much more conscious about what I’m putting into my body. I think I may do the plan once every few months.
The plan itself wasn’t that difficult to do. I started reducing what I ate and my caffeine intake the week before and it made it all the more manageable. The meal suppliments were ok. I did enjoy the soups, crackers, nut bar and olives but the chocolate bar was not so good.
14 May 2024
Reply from ProLon UK
Dear Nishal, thanks for sharing your experience with us! A valuable feedback for those who want to start a journey with the ProLon 5-Day Program.
Customer Care Team
I'm already twice two months and for me…
I'm already twice two months and for me starting loose weight. Keep focus exercises and Prolon. I'm going to buy another next month. I'm enjoying the food number 3
Thank you.
16 May 2024
Reply from ProLon UK
Dear Adriana, thanks for sharing your experience with us. We are happy to hear that you are satisfied with your ProLon journey!
Customer Care Team
Speedy delivery
9 May 2024
Reply from ProLon UK
Dear Mullieli, thanks for your valuable feedback. We are glad that you are satisfied with the service we offer!
Customer Care Team
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