Prolonlife Reviews 10,117

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the products for their quality and effectiveness, noting impressive results and a positive user experience. Many people appreciate the taste of the food items, finding them surprisingly good for their purpose, and highlight the ease of following the programs. The customer service is frequently described as exceptional, with reviewers commending the helpfulness, professionalism, and quick response times of the support team. However, some customers experienced issues with the ordering process, including difficulties with website functionality, unexpected autoshipments, and confusion regarding account management. A few other people also felt that the side effects of some products were challenging, and some found the taste of certain items unpleasant.

What people talk about most

Product

Customers had positive experiences with product, often praising the quality and effectiveness of the... See more

Quality

Reviewers highlight positive aspects of quality. Many customers praise the flavorful and tasty food, noting... See more

User experience

Reviewers mention positive feedback about user experience. Many customers describe their experience as... See more

Order

Clients share ambiguous opinions on order processes. Many reviewers appreciate the ease of online payment and... See more

Customer service

People report positive experiences with customer service. Customers frequently praise the responsiveness,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I had a bit of a rollercoaster experience. On the positive side, the results were impressive. I lost 4lbs in the 5 day program. However, the side effects were a challenge. I had severe headaches and n... See more

Company replied

Rated 5 out of 5 stars

This was a professional, beautifully packaged protocol. The 5 day fast was really not difficult, and although I was afraid the food would be hard to get down, it was actually good. I am in love with t... See more

Company replied

Rated 5 out of 5 stars

I just finished Prolon’s 5-Day kit and honestly, I loved it. The meals felt surprisingly tasty for fasting-mimicking food: the soups were hearty, the bars weren’t chalky, and the nut mixes kept me fro... See more

Company replied



Contact info

4.1

Great

TrustScore 4 out of 5

10K reviews

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Rated 5 out of 5 stars

Great customer service…

Products are great but your customer service personnel is even better. Yessica was extremely helpful, responded to emails right away, was polite and knowledgeable. She went the extra mile!

29 April 2026
Unprompted review
Rated 4 out of 5 stars

They explain why this is good for you

They explain why this is good for you, offering research to back it up and how it is safe for most people.
However, when ordering it’s not completely clear what the differences (items, choice of flavors and total cost) in the 5-day fasts are.

27 April 2026
Rated 5 out of 5 stars

I have used Prolon FMD twice now and…

I have used Prolon FMD twice now and loved it!! I can't wait to try the NexGen box!! I love the idea of the soup being pre-made and eating it hot or cold 😎 It will be so convenient for work 🙂
I am especially looking forward to this round. Just found out I am pre-diabetic, and I want to curb my cravings to sugar.

27 April 2026
Rated 4 out of 5 stars

Easy and doesn't taste that bad

Easy and doesn't taste that bad. However it's extremely expensive and it is not personalized for me. I have double the results using AI to design a fast for my personal goals and it's tailored to my BMI and labs.

27 April 2026
Rated 4 out of 5 stars

Great Product/Service

I like the product and the customer service. It is a quality product and the advertising and true to what is being provided. That said, it is a little hard for me to justify the cost from the customer perspective. I understand that from the seller you need to meet your targets but as I look at my weekly budget for my regular groceries I pay below of what I pay for the Polon.

27 April 2026
Rated 5 out of 5 stars

ProLon makes a fasting reset easy

ProLon makes a fasting reset easy. The soups are tasty and satisfying. We were never hungry. This time I will allow myself a few ounces of coffee first thing in the morning to stave off caffeine withdrawal headaches.

27 April 2026
Rated 5 out of 5 stars

It works

It works. I have more energy while losing fat.

23 April 2026
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Reply from Prolonlife

Hi Robert,

Thank you for sharing your experience. We’re really glad to hear that.

It’s great to know you’re feeling more energetic while supporting your fat loss goals. Many people notice improvements in how they feel during the program, and we’re happy it’s working well for you.

We appreciate you being part of the journey with us, and we’re here if you ever have any questions or need support going forward.

Rated 5 out of 5 stars

Dependable

Dependable. Great service/great product! Everything excellent.

16 April 2026
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Reply from Prolonlife

Hi Katherine,

Thank you for sharing this!

We know how frustrating delivery issues can be, so we’re really glad our team has been able to stay on top of it and help get your orders to you. We truly appreciate your patience, and we’ll always do our best to make sure your experience is as smooth as possible.

If there’s anything we can do to help with future deliveries, don’t hesitate to reach out. We’re here for you!

Rated 5 out of 5 stars

USPS can't find my house

USPS can't find my house. Prolon has been persistent in getting my deliveries to me in spite of them.

20 April 2026
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Reply from Prolonlife

Hi Sandy,

We know how frustrating delivery issues can be, so we’re really glad our team has been able to stay on top of it and help get your orders to you. We truly appreciate your patience, and we’ll always do our best to make sure your experience is as smooth as possible.

If there’s anything we can do to help with future deliveries, don’t hesitate to reach out. We’re here for you!

Rated 4 out of 5 stars

Already seeing some resilts!

I am seeing some results and I am on Day 3. The food is flavorful. Cannot wait to see what happens in the next few days!
Good phone support and literature!

21 April 2026
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Reply from Prolonlife

Hi Joyce,

Thank you so much for sharing your experience!

We’re so glad to hear you’re already seeing some results by Day 3, that’s a great place to be in the program. It’s also wonderful to know you’re enjoying the flavors and finding the support and educational materials helpful.

You’re right in the middle of the cycle, where many of the key benefits begin to build, so we’re excited for you as you continue through the next few days.

Please don’t hesitate to reach out if you need anything along the way. We’re here to support you!

Rated 5 out of 5 stars

Upscale, tasty cleanse

This was a professional, beautifully packaged protocol. The 5 day fast was really not difficult, and although I was afraid the food would be hard to get down, it was actually good. I am in love with the Olives!! I had more energy, my brain was clearer and I lost weight, which does not usually happen easily. Will do this regularly.

22 April 2026
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Reply from Prolonlife

Hi Shelley,

Thank you so much for sharing your experience!

We’re so happy to hear that the program felt approachable and that you enjoyed the foods, especially the olives, they’re definitely a favorite.

It’s wonderful that you noticed increased energy, mental clarity, and weight loss, especially since you mentioned that doesn’t usually come easily. That kind of feedback means a lot.

We’re excited to support you as you continue incorporating the program into your routine, please don’t hesitate to reach out if you ever need anything along the way!

Rated 5 out of 5 stars

So far I have had such a great…

So far I have had such a great experience! I got a five day fasting box for myself and my husband. I have reached out to Customer Service for a few things and they have been amazing in response time and conflict resolution. I highly recommend these products and their fasting protocol. I truly was surprised how great the food tasted.

21 April 2026
Unprompted review
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Reply from Prolonlife

Hi LC,

Thank you so much for sharing your experience! It truly means a lot to us.

We’re so happy to hear that both you and your husband have been enjoying the 5-day program together, that kind of shared journey can make the experience even more meaningful. It’s also wonderful to know that our Customer Service team has been able to support you quickly and effectively along the way.

And we love hearing that the food pleasantly surprised you, that’s something we put a lot of care into!

Thank you again for your recommendation and for trusting us to be part of your health journey.

Rated 5 out of 5 stars

Healthy, Good and Supportive Experience!

Products in the 5 Day Fasting Mimicking Diet are high quality and tasty. The program comes with professional and community support too. I highly recommend the products and program!

26 August 2025
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Reply from Prolonlife

Hi Donna,

Thank you so much for your kind words and recommendation!

We’re delighted to hear that you’re enjoying the quality and taste of the 5-Day Fasting Mimicking Diet, as well as the support that comes with the program. Creating a well-rounded experience, from the products themselves to the guidance and community, is something we care deeply about.

We truly appreciate you taking the time to share your experience.

If you ever have any questions or need anything along your journey, we’re always here for you.

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