Needed to book airport parking, did Google search, followed a link straight to booking form very easy and quick process even got a discount code, all booked and confirmed in minutes
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
I have used this business for a long time as they are competitively priced and discounted. More recently I needed support from them because I was impacted by the recent hostilities impacting the UAE.... See more
Company replied
Booked airport lounge as a present for someone, no confirmation from priority booker of my booking no emails nothing. Can’t call them says to email them now 3 days in still no reply. I had a response... See more
Company replied
Have used Priority Booker a few times for airport parking. My most recent bookings have required amendment due to timing changes at my end and Priority Booker could not have been more responsive or h... See more
Company details
Written by the company
Service-driven airport parking company providing a range of on and off site airport car parks and lounges.
Contact info
9c Darwin Court, FY2 0JN, Blackpool, United Kingdom
- support@prioritybooker.com
- prioritybooker.com
4.6
Excellent
355 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Great price and great service
They were great in rearranging the parking when flight was cancelled. Great price and great service. Thanks.
5 March 2026
Unprompted review
Quick response to email and queries…
Quick response to email and queries very accommodating will use again
2 March 2026
Unprompted review
Reply from Priority Booker
Thank you! That means a lot to us.
John was amazing getting me a refund
John was amazing getting me a refund
23 January 2026
Unprompted review
Reply from Priority Booker
Thank you
Reply from Priority Booker
Thank you very much Margaret we really appreciate it
Reply from Priority Booker
Thank you !
Fantastic customer service
Fantastic customer service. Prompt response and very helpful with query. Would most definitely recommend and use again.
E.Maccoy
5 January 2026
Unprompted review
Reply from Priority Booker
Thank you
Beware buying Priority Voucher with Groupon
After using my Groupon voucher I have compared priority booker with my A.P.H. discount, my Stansted direct booking Discount and priority booker is quite a bit more expensive than both. I have also booked Gatwick with Cophall Parking much cheaper. Also Gatwick Plaza Premium Lounge and Stansted Escape lounge both cheaper than with priority booker. What a waste of money for this useless Groupon Voucher.
Priority reply is incorrect as I have contacted customer support with this on 6th October and they have yet to reply. So I see no chance of refund!!
BEWARE!!!!!!!!!!!!!!!
6 October 2025
Unprompted review
Reply from Priority Booker
Sorry to hear of your experience. We don't advertise membership as a discount service though. You get additional perks and a faster service. Quite often we are the cheapest but you can not guarantee that in a volatile and competitive market. We will happily refund the groupon voucher if you contact our CS team. I don't believe we have heard from you apart of this review.
Priority Booker service, professional & excellent value
This was my very first time using Priority Booker, and I must admit I wasn’t entirely sure what to expect. However, from start to finish, the experience far exceeded my expectations. The ease of booking was seamless, the customer service was attentive and professional, and the attention to detail was outstanding.
In today’s market, it is rare to find a company that not only maintains but truly upholds such high standards while still offering excellent value for money. The peace of mind provided throughout the process, combined with the smooth and efficient meet-and-greet service, made this an excellent choice.
Without a doubt, I will be using Priority Booker many more times in the future. I would highly recommend them to anyone looking for a reliable, customized, and first-class service.
Booking Reference: K8KSL
23 September 2025
Unprompted review
Reply from Priority Booker
Thank you for the glowing review!
Reply from Priority Booker
Thank you
Found the website quick and easy to…
Found the website quick and easy to navigate, simple booking system and quick responses to my queries on pricing. Highly recommend.
9 September 2025
Unprompted review
Reply from Priority Booker
We're glad you had a good experience :-)
Book at your own risk
Dropping off the car was great however upon return they made us wait over 40 minutes to receive our car even though we communicated when we landed, received our luggage and came out of passport control. The car was left with them smelling great. They returned the car smelling horrible. Wont be using them again. Others were also waiting when we arrived.
18 September 2025
Unprompted review
Reply from Priority Booker
We will pass this information onto the service provider for you.
Customer service
What made priority booker great for me was we had a complaint and they took it to the highest level and managed to secure a refund for me. Excellent customer service.
6 September 2025
Unprompted review
Reply from Priority Booker
Thank you for the review :-)
More expensive
More expensive than going via holiday extras, and have to pay for the privilege
21 September 2025
Unprompted review
Reply from Priority Booker
Helen, we have never and still do not advertise our service as a discount club. We have a VIP members service which is what you have paid for, which includes additional perks and services included in every booking. We also give our best prices to our VIP customers, although these may not always be the cheapest on the market as we do not monitor the prices of our competitors (who will run their own promotions), they do tend to be competitive and quite often are also the cheapest on the market. We would encourage you to get a refund on your VIP voucher (we presume you purchased it through wowcher or some other merchant who you should obtain the refund from as we do not collect this money) and we will honour the memberships terms for you regardless. Priority Booker was created for travellers who value service and standards over price. Our slogan is 'price isn't everything, service matters', and we do this because of the concerning volume of rogue traders who sell and run airport parking websites and car parks. Buying cheap often results in ultimate pain, whether it's not being able to cancel or even amend a booking, not getting a response fast enough, or in the worst cases, incurring damage or total loss of your vehicle. We are the only agent in the UK to hold the Trading Standards Approved Buy With Confidence Accreditation which requires random customer audits by external parties, so you must wonder why no other agent in the UK has it. We stand by our pricing model and believe it to be fair in light of the fact we go to extra length to ensure no rogue products are offered on our site. We hope you will return to us in future for your next trip. Best regards.
Brilliant 10/10
I have been using Priority Booker several years and always an easy to use service provider. Today I needed customer support and the response was quick and efficient. Brilliant 10/10
14 August 2025
Unprompted review
Reply from Priority Booker
Thank you :-)
Have used Priority booked a couple of…
Have used Priority booked a couple of times with no negative issues.
I recently had to change a flight and subsequently change my parking. It took one email and all was efficiently done with a refund for the shorter stay.
5 July 2025
Unprompted review
Reply from Priority Booker
Thank you :-)
I won't be using this company again!
I parked my car and was expecting a shuttle to John Lennon Airport, we was told they do not offer that service anymore, we had to walk 1.3 miles with 3 heavy suitcases, a 7 yr old and a 2 yr old. On our return the email said to ring the number provided and someone will come to collect us.. again they do not offer that service, so 2am we had to walk the 1.3 miles, if I knew they didn't provide a shuttle service I would never have booked, who would?
13 June 2025
Unprompted review
Reply from Priority Booker
Please provide more information as an advertised shuttle should have been in service unless it was stated that it wasnt, or at least wasnt during certain times.
Joined vip to get 25% off airport…
Joined vip to get 25% off airport lounges made absolutely no difference. Cheaper elsewhere on google search
12 June 2025
Unprompted review
Reply from Priority Booker
We have never and still do not advertise our service as a discount club, and we have never publicly advertised a discount of 25% on airport lounges. We have a VIP members service which is what you have paid for, which includes additional perks and services included in every booking. We also give our best prices to our VIP customers, although these may not always be the cheapest on the market as we do not monitor the prices of our competitors (who will run their own promotions), they do tend to be competitive and quite often are also the cheapest on the market. We would encourage you to get a refund on your VIP voucher (we presume you purchased it through wowcher or some other merchant who you should obtain the refund from as we do not collect this money) and we will honour the memberships terms for you regardless. Priority Booker was created for travellers who value service and standards over price. Our slogan is 'price isn't everything, service matters', and we do this because of the concerning volume of rogue traders who sell and run airport parking websites and car parks. Buying cheap often results in ultimate pain, whether it's not being able to cancel or even amend a booking, not getting a response fast enough, or in the worst cases, incurring damage or total loss of your vehicle. We are the only agent in the UK to hold the Trading Standards Approved Buy With Confidence Accreditation which requires random customer audits by external parties, so you must wonder why no other agent in the UK has it. We stand by our pricing model and believe it to be fair in light of the fact we go to extra length to ensure no rogue products are offered on our site. We hope you will return to us in future for your next trip. Best regards.
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