PARK2TRAVEL UK Reviews 1,307

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its efficiency, smooth operation, and excellent value, often noting that it's more affordable than other options. The staff are frequently highlighted for being friendly, helpful, and professional, contributing to a positive and stress-free experience. The convenient location and quick transfer times to and from the airport are also major advantages, with many reviewers appreciating the minimal waiting. However, some customers also noted occasional issues, such as longer waiting times for transfers than expected, particularly during busy periods or early mornings when staffing seemed reduced. A few people mentioned concerns about security procedures, and some experienced a lack of assistance with luggage. There were also isolated reports of cars not being as clean as dropped off or issues with personal items.

What people talk about most

Service

Customers consistently note positive experiences with service, praising the quick and efficient transfers to... See more

Staff

Consumers generally express satisfaction with the staff, frequently describing them as friendly, polite, and... See more

Location

Users describe positive interactions with location, frequently highlighting the car park's convenient... See more

User experience

Reviewers consistently report positive feedback about the user experience. Customers describe the service as... See more

Price

Clients share positive opinions on price, consistently describing it as reasonable, competitive, and great.... See more

Based on these reviews

Rated 5 out of 5 stars

Booking with Park2Travel was the easiest part of my entire trip from Leeds Bradford. The car park is incredibly easy to find—just a quick turn into the industrial estate right next to the airport—and... See more

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Rated 5 out of 5 stars

We've used Park2travel quite a few times now, and have always had a good experience. After our last holiday we came back to a flat car battery in the late evening. The two gentlemen working at the tim... See more

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Rated 5 out of 5 stars

Great service from start to finish undercover secure parking 2 mins from the airport. transfer to and from airport by shuttle bus with very little waiting time.friendly staff and reasonably priced wi... See more

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Rated 5 out of 5 stars

This company is very well organised, staff are well trained and helpful. When we have had an early flight, the park2travel we used in Leeds is manned by only 1 person, so he has to check everyone in a... See more

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Rated 5 out of 5 stars

We often use Park2travel and have never had any problem. Our recent flight in to Leeds Bradford was diverted to Newcastle and then we were ferried on coaches back to LB. On arrival I phoned the comp... See more

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Rated 5 out of 5 stars

Really good experience with Park2Travel. I left my car there and the shuttle took me to the airport almost immediately. When I returned, I only waited a few minutes for the transfer back to the parki... See more

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Rated 5 out of 5 stars

Pick up & drop off very efficient bus on stop for return pick up though flight was over an hour late, my car was ready immediately, first rate service from very good staff

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Rated 5 out of 5 stars

I recently went abroad for 3 weeks and left my car with Park2travel. The price I paid was cheaper than Leeds Bradford Airport long term outdoor car park. A minibus takes you on the 5 minutes jou... See more

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Rated 3 out of 5 stars

On arrival no one to check us in until bus returned and driver did it. 4am so can understand reduced staffing numbers. Return pick up was also tardy with more passengers than could go on the bus. Bear... See more

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Rated 5 out of 5 stars

First visited this carpark back in July 2025. We have sinced used the service 8 times, wouldn't use anyone else. Easy to use website for booking, fast and efficient check in when you arrive and have y... See more

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Rated 5 out of 5 stars

quick and easy booking , easy check in and check out very pleased with the overall service from Park2Travel at Leeds Bradford Airport. will always use them when flying from Leeds Bradford Airport.

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Rated 5 out of 5 stars

I always have a good experience when I’m using Park2Travel at Leeds Bradford airport. The staff are always friendly and helpful. The shuttle bus is always there ready when heading to the airport and i... See more

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Rated 5 out of 5 stars

Very reasonable price and undercover parking. Everything runs very smoothly and efficiently from drop off to pick up. We have used many times and wouldn't use any other.

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Rated 5 out of 5 stars

Everything went smoothly. Transfers were fast on drop off and on collection they were at the collection point as we arrived. Staff were friendly and polite. Will be using park2travel from now on. Grea... See more

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Rated 5 out of 5 stars

Straightforward booking process, easy to find, and a warm welcome even at an unearthly hour in the morning. Only had to wait five minutes for our return shuttle. Very reasonably priced too. Would high... See more

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Rated 4 out of 5 stars

Didn't have to wait long to be taken to the airport, but waited out in the cold and dark for 20 mins or so on our return to be collected. It seems that it is being run on minimal staff now compared... See more

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Rated 2 out of 5 stars

It was very unprofessional to have one man collect the passengers returning off holiday then the same person handing out the keys back at the park. The office was closed so could not use toilet. I com... See more

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Rated 5 out of 5 stars

Brilliant service, used a few times before. Hassle free check in with car, bus took us straight to airport on time and collected us when we arrived, no waiting around . Driver was lovely. Would recomm... See more

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Rated 5 out of 5 stars

Precisely as described. Drop off was seamless and quick, we were on our way to the airport in a few minutes and the driver was there waiting for us outside the terminal on our return. The transfer t... See more

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Rated 3 out of 5 stars

We have used this company a few times before and generally find them very good, this time however was not up to the standard of service we have experienced in the past. We arrived at 3.30 am... See more

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Rated 5 out of 5 stars

Excellent service as usual. Even better now you receive your car key on the return bus instead of having to go into the office and queue for it.

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Rated 5 out of 5 stars

On arrival to the car park I was greeted by a very pleasant man. He checked me in and then literally took me straight to the airport within 5 minutes. He wished me a nice holiday, and it was just so s... See more

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Rated 5 out of 5 stars

Brilliant service from beginning to end Didn't have to wait for the 5 mins transfer he was already waiting 10/10 will always use these for any other trips

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Rated 1 out of 5 stars

Drop off was ok but return to pick up car was not a good experience, bus dropped us off in middle of car park and we were told our car would be "somewhere over there". After walking a considerable di... See more

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Rated 5 out of 5 stars

Very easy to use and prompt service Arrived very early in the morning, car dropped off, keys handed over and at airport within 30 mins of arriving. On return, the shuttle bus arrived just as we came... See more

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Rated 5 out of 5 stars

Great service as always. Quick process with parking a car, giving a key and shuttle bus to airport. 5-6 min wait for shuttle bus back to parking. Never had any problems. Good price. Highly recommended... See more

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Rated 2 out of 5 stars

The mini bus had broken down, there was a large queue on return flight to Leeds which took the third minibus before we got back to the car park. I felt sorry for the pressure the driver was under. H... See more

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Rated 5 out of 5 stars

2nd time I've used you and it won't be the last .. from car drop off to terminal in under 20 mins .. Another member of staff to book your car in would be ideal though to make things run a bit more e... See more

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Rated 2 out of 5 stars

Whilst we waited for the bus, four buses of a competitor arrived to ferry passengers to their compound to collect cars. When we had waited over the allotted time of five minutes ( probably nearer to... See more

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Rated 5 out of 5 stars

Really good service. Polite and efficient. Very quick transfer to the airport. On returning we were picked up within a minute of arriving at the bus stop. And excellent value for money.

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Rated 5 out of 5 stars

Third time using Park2Travel and can’t imagine going anywhere else now. Reasonably priced, quick transfer and the team are always friendly 👍

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Rated 5 out of 5 stars

The men in the office where very friendly, helpful and professional It’s so much easier to park the car with you and catch the bus straight to the airport When we landed we only had to wait 5 mi... See more

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Rated 1 out of 5 stars

We arrived back to a queue of about 30 people waiting in cold wind at 9pm, no bus showed up for about 20 mins. In the meantime two or three other large bright coaches appeared for another park. Finall... See more

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Rated 5 out of 5 stars

Easy booking process, reasonable price. Staff friendly made checking in easy. Short shuttle. Collection from airport, bus was waiting for us.

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Rated 5 out of 5 stars

Great service from dropping the car off, key drop off, getting on the shuttle bus which is literally 5 mins. Straight to airport. Coming out of airport on return waited a few minutes for bus, got keys... See more

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Rated 5 out of 5 stars

As always, I received a cheerful and positive experience. All the staff are extremely friendly, polite and helpful. Excellent rates for car parking. Thank you, see you again in April

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Rated 5 out of 5 stars

We have used you before and found you to be a trustworthy hassle free company. This time your procedures have changed which have greatly improved the whole experience. WELL DONE

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Rated 2 out of 5 stars

We arrived into Leeds airport yesterday afternoon and waited for 25 mins for the transfer bus to arrive, sadly not the 5 mins as stated on the information leaflet

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Rated 5 out of 5 stars

Quick and efficient check in. Straight on to bus to airport. On return bus was waiting to take us back to the car. Pleasant and helpful staff. Couldn’t have asked for more! Service recommended.

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Rated 5 out of 5 stars

A very quick and seamless service - ease of booking from the onset, quick efficient drop off, regular transfers and very little waiting time both to and from the airport. All in all a great service a... See more

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Rated 5 out of 5 stars

Just a very good experience with this indoor car park adjacent to airport. Easy drop off and bus waiting for us on our return to UK. Would use again.

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Rated 5 out of 5 stars

Everything was fast and easy to organise. There was a transport bus waiting outside the airport to take me back to my transport and the driver gave me the key to my vehicle Hardly any waiting time... See more

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Rated 3 out of 5 stars

Friendly service and smooth check in. Shuttle bus was parked up in our arrival so not a lot of wait to get to the terminal. Bit of a wait for the bus to turn up when we landed (no bus shelter so g... See more

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Rated 5 out of 5 stars

The first time I used this company was highly recommended. Booked in by a lovely friendly man,a quick transfer to the terminal. On return ,the minibus was waiting for us. We will use your company... See more

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Rated 5 out of 5 stars

Excellent check in Bus arrival rapid. Always a great service would never use any other parking at Leeds Bradford

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Rated 2 out of 5 stars

Long wait for us to be collected on our return small mini bus turned up for us which ended up been over loaded with people and luggage

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Rated 5 out of 5 stars

Excellent friendly and super efficient. Staff were lovely and it “does what it says on the tin” Did I mention reasonably priced!!

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Rated 3 out of 5 stars

Disappointed Check in to leave vehicle was very good including transfer to airport. However the return collection was not good. We were stood in pouring rain for almost 15 minutes. After about 8 minu... See more

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Rated 5 out of 5 stars

Very efficient service. Our flight was delayed by nearly 4 hours, the driver was waiting for us and took us back where our car was waiting. Would definitely recommend

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Rated 5 out of 5 stars

Members of staff are Always friendly and helpful. It’s smooth and easy very informative and always on time for collection when returning.

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Rated 5 out of 5 stars

Always a 100% experience. So professional. Everything runs smoothly from checking in to pick up on return. They have got it to a T.

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Rated 2 out of 5 stars

Used you for years, waiting ages for someone to come - someone in the queue called you. Man that came never helped to get the cases into the back of the mini bus or helped to take them off, rubbish se... See more

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Rated 1 out of 5 stars

This is the 3rd time we have used this service and the last 2 experiences have been atrocious.We even complained after the last bad one,received a phone call and assured this would never happen... See more

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Rated 4 out of 5 stars

Update on this review......I have been contacted by the Customer Services and they have done exactly as they stated they would in thier reply, ie issued a full refund along with an apology for... See more

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Rated 5 out of 5 stars

Very polite staff easy drop off and pick up and shuttle to and from airport was a breeze along with key and car collection

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Rated 4 out of 5 stars

Used parking before so aware routine. Eventually found a space and after drop off key, a short wait to be taken to terminal. Return was Sunday night so a little wait for shuttle bus as only one person... See more

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Rated 5 out of 5 stars

Very close to airport so short transfer. Quick and courteous check in on arrival . Used several times always good service

Company replied


Company details

  1. Parking Lot
  2. Parking Garage
  3. Valet Parking Service

Written by the company

Park2Travel offers secure, convenient, and affordable airport parking nationwide. Whether you're traveling for business or leisure, we provide seamless parking with easy booking, reliable shuttle services, and competitive rates.


Contact info

Save 15% On Dublin Airport Parking

Use code TRUSTPILOT15 at checkout.

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
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Rated 5 out of 5 stars

Very helpful and accommodating staff

Very helpful and accommodating staff. Changed our arrival day the day before at no cost and no hassle. Car was returned on time and in perfect condition. The shuttle bus was perfectly on time to get us to the airport and to get us back again (although the trip is only a few minutes). Drop off/pick up is right outside the terminal so a perfect location.

17 March 2026
PARK2TRAVEL UK logo

Reply from PARK2TRAVEL UK

We're happy to hear that our staff was helpful and accommodating! We appreciate you mentioning the easy change to your arrival day. It's great the car was returned in perfect condition and the shuttle service was prompt. Thank you for your positive feedback!

If you require any further assistance, please don’t hesitate to get in touch. enquiries@park2travel.com
Kind Regards

Customer Service Team
Park2Travel Leeds

Rated 5 out of 5 stars

The gentlemen who checked us in were so…

The gentlemen who checked us in were so friendly and helpful. For some reason my booking wasn’t coming through on their system but they stopped me from panicking and sorted it out in a heartbeat, thank you for that guys!

17 March 2026
PARK2TRAVEL UK logo

Reply from PARK2TRAVEL UK

We're happy to hear that the team was friendly and helpful during your check-in. We appreciate you mentioning how they resolved the booking issue quickly. Thank you for your positive feedback!

If you require any further assistance, please don’t hesitate to get in touch. enquiries@park2travel.com
Kind Regards

Customer Service Team
Park2Travel Leeds

Rated 5 out of 5 stars

Easy to find short transfers and got…

Easy to find short transfers and got key's from driver on return

22 March 2026
PARK2TRAVEL UK logo

Reply from PARK2TRAVEL UK

We're happy to hear that you found short transfers easily and received your keys from the driver upon your return. Thank you for your positive feedback!

If you require any further assistance, please don’t hesitate to get in touch. enquiries@park2travel.com
Kind Regards

Customer Service Team
Park2Travel Leeds

Rated 1 out of 5 stars

Was waiting for ages in the cold

Was waiting for ages in the cold. Driver said van broke down had to do 2 visits before he picked us up we were frozen
Not big busses you have

17 March 2026
PARK2TRAVEL UK logo

Reply from PARK2TRAVEL UK

We're very sorry about the long, cold wait and the vehicle issue. We appreciate you bringing this to our attention. We will investigate the matter.

If you require any further assistance, please don’t hesitate to get in touch. enquiries@park2travel.com
Kind Regards

Customer Service Team
Park2Travel Leeds

Rated 5 out of 5 stars

Holiday parking

We have used park2travel a couple of times and always satisfied with everything they do.we will definitely use them again

22 March 2026
PARK2TRAVEL UK logo

Reply from PARK2TRAVEL UK

We're happy to hear that you're always satisfied with our services. Thank you for your continued patronage; we appreciate your positive feedback and look forward to serving you again.

If you require any further assistance, please don’t hesitate to get in touch. enquiries@park2travel.com
Kind Regards

Customer Service Team
Park2Travel Leeds

Rated 5 out of 5 stars

Excellent service very happy i will use…

Excellent service very happy i will use parks 2 travel again and recommend to a friend

22 March 2026
PARK2TRAVEL UK logo

Reply from PARK2TRAVEL UK

We're happy you were very satisfied with our service and that you'll recommend us! We appreciate your feedback and look forward to serving you again.

If you require any further assistance, please don’t hesitate to get in touch. enquiries@park2travel.com
Kind Regards

Customer Service Team
Park2Travel Leeds

Rated 5 out of 5 stars

Very punctual

Polite compitan helpful clean and tidy

22 March 2026
PARK2TRAVEL UK logo

Reply from PARK2TRAVEL UK

We're happy to hear that you found our team helpful, and our facilities clean and tidy. Thank you for your positive feedback; we appreciate it.

If you require any further assistance, please don’t hesitate to get in touch. enquiries@park2travel.com
Kind Regards

Customer Service Team
Park2Travel Leeds

Rated 5 out of 5 stars

Have used park2travel many times & as…

Have used park2travel many times & as usual a very efficent & smooth service both drop off & pick up. Good price too.

19 March 2026
PARK2TRAVEL UK logo

Reply from PARK2TRAVEL UK

We're happy to hear that our service was efficient and smooth for you, as usual! It's great to know you found our prices good too. Thank you for your continued patronage and positive feedback.

If you require any further assistance, please don’t hesitate to get in touch. enquiries@park2travel.com
Kind Regards

Customer Service Team
Park2Travel Leeds

Rated 5 out of 5 stars

Easy to check in and not long to wait…

Easy to check in and not long to wait before being taken to airport friendly driver

21 March 2026
PARK2TRAVEL UK logo

Reply from PARK2TRAVEL UK

We're happy you found our check-in process easy and that you didn't have to wait long before being taken to the airport by our friendly driver. Thank you.

If you require any further assistance, please don’t hesitate to get in touch. enquiries@park2travel.com
Kind Regards

Customer Service Team
Park2Travel Leeds

Rated 5 out of 5 stars

Great

Great price, efficient staff, bus arrived in good time on our return with keys already available from the driver. Good job guys

21 March 2026
PARK2TRAVEL UK logo

Reply from PARK2TRAVEL UK

We're happy to hear that you found our prices great and our staff efficient. We're also glad the bus arrived on time with your keys. Thank you for your positive feedback!

If you require any further assistance, please don’t hesitate to get in touch. enquiries@park2travel.com
Kind Regards

Customer Service Team
Park2Travel Leeds

Rated 5 out of 5 stars

Fast service

Fast service. In and out quickly and on time for pick ups

20 March 2026
Unprompted review
PARK2TRAVEL UK logo

Reply from PARK2TRAVEL UK

We're happy to hear that our service was fast and efficient, ensuring timely pickups. Thank you for your positive feedback; we appreciate it.

If you require any further assistance, please don’t hesitate to get in touch. enquiries@park2travel.com
Kind Regards

Customer Service Team
Park2Travel Leeds

Rated 5 out of 5 stars

We use park2travel every time we fly…

We use park2travel every time we fly from Leeds Bradford. The service is great. The staff are professional and friendly.
We never have to wait more than 10 mins for shuttle bus to terminal and if the bus isn’t there on our return flight it’s not more than a 10 minute wait. Prices are reasonable and there’s always a discount code.

21 March 2026
PARK2TRAVEL UK logo

Reply from PARK2TRAVEL UK

We're happy to hear that you find our service great and our staff professional and friendly. It's great to know that you appreciate the short wait times and reasonable prices with discount codes at Leeds Bradford. Thank you for your positive feedback!

If you require any further assistance, please don’t hesitate to get in touch. enquiries@park2travel.com
Kind Regards

Customer Service Team
Park2Travel Leeds

Rated 5 out of 5 stars

From arriving at the car park the…

From arriving at the car park the service from departing to the airport and being picked back up at the airport was excellent. Have used this car park many times and never disappoints.

15 March 2026
PARK2TRAVEL UK logo

Reply from PARK2TRAVEL UK

We're happy to hear that you find the service excellent from start to finish. It's great to know our car park consistently meets your expectations. Thank you for your continued custom!

If you require any further assistance, please don’t hesitate to get in touch. enquiries@park2travel.com
Kind Regards

Customer Service Team
Park2Travel Leeds

Rated 5 out of 5 stars

Really good service from start to…

Really good service from start to finish, totally stress free, strongly recommend.

16 March 2026
PARK2TRAVEL UK logo

Reply from PARK2TRAVEL UK

We're happy that our service made your experience stress-free from beginning to end. We appreciate your recommendation and thank you for your feedback.

If you require any further assistance, please don’t hesitate to get in touch. enquiries@park2travel.com
Kind Regards

Customer Service Team
Park2Travel Leeds

Rated 1 out of 5 stars

I entered the wrong return date.

I entered the wrong return date.
I immediately contacted airparks by email and got an automated response promising to respond, but no response.
I rang the 020 London telephone number, the gentleman said that he would ring me back within 30 minutes.
I wanted to get it cleared up and re book but with no communication I no longer wish to use airparks and still pursuing a refund through my bank. Thank you for your email.

21 March 2026
PARK2TRAVEL UK logo

Reply from PARK2TRAVEL UK

We regret that you did not receive a timely response after entering an incorrect return date. We are sorry for the lack of communication and the inconvenience it caused, leading you to seek a refund through your bank. We appreciate your feedback.

If you require any further assistance, please don’t hesitate to get in touch. enquiries@park2travel.com
Kind Regards

Customer Service Team
Park2Travel Leeds

Rated 5 out of 5 stars

Brilliant service as always

Brilliant service easy hand over of the keys bus ready to take us the short drive to the airport , when we arrived back the bus was there straight away and we were given straight away and clear direction as to where we parked. Staff on reception and the bus drivers were friendly and courteous

21 March 2026
PARK2TRAVEL UK logo

Reply from PARK2TRAVEL UK

We're happy to hear that the key handover was easy and the bus service was prompt. It's great to know that our directions were clear and our staff were friendly and courteous. Thank you for your positive feedback!

If you require any further assistance, please don’t hesitate to get in touch. enquiries@park2travel.com
Kind Regards

Customer Service Team
Park2Travel Leeds

Rated 5 out of 5 stars

East parking

Never waiting any longer than about 5 minutes both ways as they monitor your flight coming home

21 March 2026
PARK2TRAVEL UK logo

Reply from PARK2TRAVEL UK

We're happy to hear that you experienced prompt service and short wait times, especially with our flight monitoring! Thank you for your positive feedback.

If you require any further assistance, please don’t hesitate to get in touch. enquiries@park2travel.com
Kind Regards

Customer Service Team
Park2Travel Leeds

Rated 5 out of 5 stars

Great well prepared on and after travel

Great well prepared on and after travel
But it says on the website that on arrival go to reception and your car will be parked this wasn't the case as we had to park the vehicle in the bay and hand the keys over confusing

16 March 2026
PARK2TRAVEL UK logo

Reply from PARK2TRAVEL UK

We're glad you found our service well-prepared. We appreciate your feedback regarding the parking procedure upon arrival. We'll review the website description to ensure it accurately reflects the process and avoids confusion for our customers. Thank you for bringing this to our attention.

If you require any further assistance, please don’t hesitate to get in touch. enquiries@park2travel.com
Kind Regards

Customer Service Team
Park2Travel Leeds

Rated 5 out of 5 stars

5 minutes to airport simple check in…

5 minutes to airport simple check in and great staff

19 March 2026
PARK2TRAVEL UK logo

Reply from PARK2TRAVEL UK

We're happy to hear that your check-in was simple and quick, and that our staff provided great service. Thank you for your positive feedback!

If you require any further assistance, please don’t hesitate to get in touch. enquiries@park2travel.com
Kind Regards

Customer Service Team
Park2Travel Leeds

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