Printrunner.com Reviews 621

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 260 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, often noting that items like flyers, banners, and business cards are of excellent standard and sometimes even exceed expectations. The ordering process is frequently highlighted as easy and efficient, with many appreciating the user-friendly website and the smooth upload of designs. Reviewers also commend the fast delivery and quick turnaround times, with orders often arriving earlier than anticipated. The service is consistently described as reliable and helpful, with many customers expressing their intent to continue using the company for their printing needs. However, some customers experienced issues with product quality, citing problems like thin glue on pads, unaligned prints, scuffed items, and colors not matching the original files or proofs. There were also instances where orders arrived damaged or with incorrect specifications, such as envelopes being printed green instead of using green paper. A few people also mentioned slow customer support response times and delays in receiving replacement orders.

What people talk about most

Product

Users describe positive interactions with product, with many reviewers consistently praising the high... See more

Quality

Customers consistently note positive experiences with quality, with many reviewers praising the excellent... See more

Order

Reviewers highlight positive aspects of order, with many customers expressing satisfaction with the ease of... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers praising the quick and fast shipping... See more

Service

Customers had positive experiences with service, with many reviewers expressing satisfaction with the quality... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Competitive pricing, design tools good. Easy ordering. Good email follow up & tracking. Precision adjustments in design tool difficult, need more detailed instructions. Top glue on pads very thin... See more

Rated 4 out of 5 stars

I'm a long-time customer and can say Printrunner has good prices, quick turnaround, and the quality has been decent. Their website is easier to navigate than other web-based printers, which makes fo... See more

Company replied

Rated 5 out of 5 stars

Quick delivery & makes us look like a champ! I always trust PrintRunner to send me back great quality flyers for my clients. They are quick, professional and the final product AND pricing beats everyo... See more

Rated 5 out of 5 stars

The turnaround time for our order was great and perfectly fit into our schedule! A refreshing part of our experience was the ability for the PrintRunner team to transform our vision exactly as we want... See more

Company replied


Company details

  1. Commercial Printer
  2. Print Shop
  3. Printing Equipment and Supplies

Written by the company

Get affordable online printing and custom print services from PrintRunner. Top-notch quality materials for business cards, postcards, stickers, brochures and more!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

621 reviews

5-star
4-star
3-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 35% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Everything was great

Everything was great. Even better than I thought. Came sooner than I expected. It was so easy all I did was take a picture from my phone uploaded and there it was.

30 March 2026
Unprompted review
Printrunner.com logo

Reply from Printrunner.com

Thank you! We're thrilled to hear that your experience exceeded your expectations and that our process was so easy for you. Your satisfaction is our priority, and we appreciate your feedback! -Customer Care

Rated 5 out of 5 stars

Smooth process

Maria Anthonette Buenviaje was great helping me navigate quotes & approval process for our job.

20 March 2026
Unprompted review
Printrunner.com logo

Reply from Printrunner.com

Thank you for your kind words, Carmel! We're thrilled to hear that Maria provided you with excellent support during the quoting and approval process. Your satisfaction is our priority! -Customer Care

Rated 5 out of 5 stars

Good Quality, even if your file is small

When I uploaded my file, I knew that it was not large enough for the size that I wanted. However, they sent me screenshots of it prior to them, actually printing it, and I still love it. Even with the image having low resolution, it still came out looking very pretty. The customer service was awesome. No issues whatsoever.

26 March 2026
Unprompted review
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Reply from Printrunner.com

Thank you, Teresa! We're thrilled to hear you loved the final product despite the resolution concerns. Our team strives to provide excellent customer service, and it’s great to know it made a positive impact on your experience. We appreciate your feedback! -Customer Care

Rated 5 out of 5 stars

I ordered a T-shirt

I ordered a T-shirt printed with my book cover (English front and Spanish back), and it turned out terrific!
I can't wait to wear it to my next book signing event.

26 March 2026
Unprompted review
Printrunner.com logo

Reply from Printrunner.com

Thank you for your wonderful review, Ada! We're thrilled to hear that your T-shirt turned out fantastic. Best of luck at your book signing event—we hope it makes a great impression! -Customer Care

Rated 5 out of 5 stars

Printrunner! For all of my business needs!

Printrunner is the best source for all of my small business needs! Everything that I order from Printrunner is professional, topnotch, great quality and is always better when I receive what I order in person! Printrunner will forever be my go to business source!

26 March 2026
Unprompted review
Printrunner.com logo

Reply from Printrunner.com

Thank you, Aja! We're thrilled to hear that Printrunner has become your go-to for all your small business needs. Your satisfaction with our quality and service means the world to us. We look forward to supporting you in the future! -Customer Care

Rated 5 out of 5 stars

We have ordered in the past and will…

We have ordered in the past and will order in the future!

2 March 2026
Unprompted review
Printrunner.com logo

Reply from Printrunner.com

Thank you! We're thrilled to hear that you've had a great experience with us and look forward to serving you again in the future. Your support means a lot! -Customer Care

Rated 5 out of 5 stars

Great experience all around!

The customer service representative was very helpful and made the process seamless. I also liked the finished product that I received.

25 March 2026
Unprompted review
Printrunner.com logo

Reply from Printrunner.com

Thank you, Esther, for your kind words! We're thrilled to hear our team made your experience seamless and that you loved the finished product. Your satisfaction is our priority! -Customer Care

Rated 5 out of 5 stars

Great service

When I sent them my logo to make stickers for my packaging they came out great and the pricing was very affordable compared to other companies and they will look great on my packages

24 March 2026
Unprompted review
Printrunner.com logo

Reply from Printrunner.com

Thank you for your fantastic feedback, Richard! We're thrilled to hear you loved the stickers and found our pricing affordable. It's our goal to help your packaging stand out. We appreciate your support! -Customer Care

Rated 5 out of 5 stars

Excellent Service

This is the second time placing an order with PrintRunner. We have been very happy with both items.

23 March 2026
Unprompted review
Printrunner.com logo

Reply from Printrunner.com

Thank you for your continued trust in us! We're thrilled to hear that you've been happy with your orders. We look forward to serving you again in the future! -Customer Care

Rated 5 out of 5 stars

Business cards look great

Business cards look great, and the turn-around was fast

16 March 2026
Unprompted review
Printrunner.com logo

Reply from Printrunner.com

Thank you, Ruth! We're thrilled to hear you love your business cards and appreciated the quick turnaround. Your satisfaction is our top priority. Looking forward to serving you again soon! -Customer Care

Rated 5 out of 5 stars

very nice

very nice, glad i went with this company, very fast delivery and nice product. Would recommend to others without hesitation.

21 March 2026
Unprompted review
Printrunner.com logo

Reply from Printrunner.com

Thanks for your fantastic feedback, Jesse! We're thrilled to hear you had a great experience with our fast delivery and quality product. Your recommendation means a lot to us! -Customer Care

Rated 5 out of 5 stars

Extremely easy to order

Extremely easy to order, and came quickly.

20 March 2026
Unprompted review
Printrunner.com logo

Reply from Printrunner.com

Thank you for your fantastic feedback, Sue! We're thrilled to hear that you found the ordering process easy and your order arrived quickly. We appreciate your support! -Customer Care

Rated 3 out of 5 stars

Appreciate the Effort

Truly appreciate that Print Runner did eventually get me these stickers and refunded me completely for them being over a week late.

However, these stickers were way darker than the original print. Still usable, but not what I submitted.

20 March 2026
Unprompted review
Rated 5 out of 5 stars

I ordered 4,000 stickers from…

I ordered 4,000 stickers from PrintRunner and WOW—these delivered.

I wasn’t sure what the quality would be like, but the color, feel, and overall finish are legit. Vibrant, clean, and high-quality.

These are going straight into my swag bags to rep my brand, and I couldn’t be happier with how they turned out.

Definitely ordering again. Thank you!

20 March 2026
Unprompted review
Printrunner.com logo

Reply from Printrunner.com

We’re thrilled to hear you loved the stickers, Meghan! Your satisfaction is our priority, and we’re excited to be a part of your branding journey. Looking forward to serving you again soon! -Customer Care

Rated 5 out of 5 stars

Great product and service.

I've been using the PrintRunner for about 2 years and had no issue up until the most recent order being delivered to the wrong place and missing the package. The customer service team from PrintRunner quickly address the issue and shipped us the new printe package. Great product and service.

17 March 2026
Unprompted review
Printrunner.com logo

Reply from Printrunner.com

Thank you for your feedback! We're thrilled to hear that our customer service team quickly resolved the issue for you. Your satisfaction is our priority, and we appreciate your loyalty over the past two years. Looking forward to serving you again! -Customer Care

Rated 5 out of 5 stars

I needed help ordering what I wanted

I needed help ordering what I wanted. I had great help over the phone. She corrected my order perfectly. Thank you! The postcards are just what I want.

4 March 2026
Unprompted review
Printrunner.com logo

Reply from Printrunner.com

Thank you for your wonderful feedback! We're thrilled to hear that our team provided you with excellent support and that you're happy with your postcards. Your satisfaction is our priority! -Customer Care

Rated 5 out of 5 stars

Smooth Process Just a Bit Pricey

It was easy to design, fast shipping and perfect quality. Just wish is was a bit more affordable. Overall, very happy with product!

23 February 2026
Unprompted review
Printrunner.com logo

Reply from Printrunner.com

Thank you for your feedback, Zachary! We're thrilled to hear you enjoyed the design process and received your order quickly. We appreciate your thoughts on pricing and will keep that in mind as we continue to improve. Your support means a lot to us! -Customer Care

Rated 5 out of 5 stars

Not Disappointed

Looked at a couple of other companies, but decided to use Printrunner. Glad I did. Received my items, and they looked exactly like they did in the system. I was not disappointed.

16 March 2026
Unprompted review
Printrunner.com logo

Reply from Printrunner.com

Thank you for choosing us, Diana! We're thrilled to hear that you're happy with your items and that they met your expectations. Your satisfaction means the world to us. We look forward to serving you again! -Customer Care

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