Printrunner.com Reviews 621

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 260 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, often noting that items like flyers, banners, and business cards are of excellent standard and sometimes even exceed expectations. The ordering process is frequently highlighted as easy and efficient, with many appreciating the user-friendly website and the smooth upload of designs. Reviewers also commend the fast delivery and quick turnaround times, with orders often arriving earlier than anticipated. The service is consistently described as reliable and helpful, with many customers expressing their intent to continue using the company for their printing needs. However, some customers experienced issues with product quality, citing problems like thin glue on pads, unaligned prints, scuffed items, and colors not matching the original files or proofs. There were also instances where orders arrived damaged or with incorrect specifications, such as envelopes being printed green instead of using green paper. A few people also mentioned slow customer support response times and delays in receiving replacement orders.

What people talk about most

Product

Users describe positive interactions with product, with many reviewers consistently praising the high... See more

Quality

Customers consistently note positive experiences with quality, with many reviewers praising the excellent... See more

Order

Reviewers highlight positive aspects of order, with many customers expressing satisfaction with the ease of... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers praising the quick and fast shipping... See more

Service

Customers had positive experiences with service, with many reviewers expressing satisfaction with the quality... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Competitive pricing, design tools good. Easy ordering. Good email follow up & tracking. Precision adjustments in design tool difficult, need more detailed instructions. Top glue on pads very thin... See more

Rated 4 out of 5 stars

I'm a long-time customer and can say Printrunner has good prices, quick turnaround, and the quality has been decent. Their website is easier to navigate than other web-based printers, which makes fo... See more

Company replied

Rated 5 out of 5 stars

Quick delivery & makes us look like a champ! I always trust PrintRunner to send me back great quality flyers for my clients. They are quick, professional and the final product AND pricing beats everyo... See more

Rated 5 out of 5 stars

The turnaround time for our order was great and perfectly fit into our schedule! A refreshing part of our experience was the ability for the PrintRunner team to transform our vision exactly as we want... See more

Company replied


Company details

  1. Commercial Printer
  2. Print Shop
  3. Printing Equipment and Supplies

Written by the company

Get affordable online printing and custom print services from PrintRunner. Top-notch quality materials for business cards, postcards, stickers, brochures and more!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

621 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 35% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Good quality work

Good quality work, and good customer service.

7 April 2026
Unprompted review
Printrunner.com logo

Reply from Printrunner.com

Thank you, Ayman! We're thrilled to hear you enjoyed our quality work and customer service. Your satisfaction is our priority, and we appreciate your support! -Customer Care

Rated 5 out of 5 stars

It was so easy to order and upload my…

It was so easy to order and upload my design and the quick turnaround was much appreciated.

17 April 2026
Unprompted review
Printrunner.com logo

Reply from Printrunner.com

Thanks for the great feedback, Erik! We're thrilled to hear that you found the ordering process easy and appreciated the quick turnaround. Your satisfaction means a lot to us! -Customer Care

Rated 5 out of 5 stars

High quality for a low price

I have a small business, so saving money on advertising is very important. With PrintRunner you get high quality printing for a better price than you'll find anywhere else. And they ship it to you free!

10 April 2026
Unprompted review
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Reply from Printrunner.com

Thank you, Paul! We're thrilled to hear that our high-quality printing and competitive pricing have made a positive impact on your small business. It's our goal to provide great value and service. We appreciate your support! -Customer Care

Rated 5 out of 5 stars

Reorder

Need to reorder last job printed, Customer was very happy with last printing and wanted more.
Easy to reorder and delivery was on time.
Thank you Printrunner!

13 April 2026
Unprompted review
Printrunner.com logo

Reply from Printrunner.com

We’re thrilled to hear that you and your customer were happy with the print job! It’s great to know that reordering was easy and delivery met your expectations. Thank you for choosing us again! -Customer Care

Rated 4 out of 5 stars

Simple, Thorough, and Quality

It was simple to design my own receipts the way I needed them set up, which was a lot easier to do on my own than trying to explain over the phone for someone else to design. The communication from the company about my ordered being received, shipped, on the way, and delivered was great. The quality of my product was what I ordered, but I wish I didn't go with the "glued seam" as they tear off easily, but that was my mistake the company did offer me other options for the "seam" I just wasn't sure. Overall, I will continue to use this company!

1 April 2026
Unprompted review
Printrunner.com logo

Reply from Printrunner.com

Thank you for your feedback! We're thrilled to hear you found our design process easy and appreciated our communication. We're sorry to hear about the glued seam and appreciate your understanding. We look forward to serving you again in the future! -Customer Care

Rated 5 out of 5 stars

Great Stickers!

Communication was great, delivery was fast and product is wonderful!

11 April 2026
Unprompted review
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Reply from Printrunner.com

Thank you, Christina! We're thrilled to hear you had a fantastic experience with our communication and speedy delivery. It's wonderful to know you loved the product! We appreciate your support. -Customer Care

Rated 5 out of 5 stars

Amazing quality and speed is unmatched

Amazing quality and speed is unmatched! I’m so pleased can’t wait to order more !

10 April 2026
Unprompted review
Printrunner.com logo

Reply from Printrunner.com

Thank you for your wonderful feedback, Ciara! We're thrilled to hear you loved the quality and speed of your order. We look forward to serving you again soon! -Customer Care

Rated 5 out of 5 stars

I've been using Print Runner for years…

I've been using Print Runner for years and have been extremely satisfied. I really appreciate the online design editing tool as well. Everything is always great quality and I never have an issue with communications.

8 April 2026
Unprompted review
Printrunner.com logo

Reply from Printrunner.com

Thank you, Gina! We're thrilled to hear that you’ve had a consistently positive experience with us over the years. It's wonderful to know our online design tool and communication have met your expectations. We appreciate your support! -Customer Care

Rated 5 out of 5 stars

Quick and easy ordering and fast…

Quick and easy ordering and fast shipping

8 April 2026
Unprompted review
Printrunner.com logo

Reply from Printrunner.com

Thank you for your fantastic feedback, Victoria! We're thrilled to hear that you found our ordering process quick and shipping fast. Your satisfaction is our priority. Looking forward to serving you again soon! -Customer Care

Rated 4 out of 5 stars

Very easy to order

Very easy to order! Delivery came sooner than expected!

6 April 2026
Unprompted review
Printrunner.com logo

Reply from Printrunner.com

Thank you for your kind words, Carol! We're thrilled to hear that your ordering experience was easy and that we could deliver ahead of schedule. We appreciate your feedback and look forward to serving you again! -Customer Care

Rated 4 out of 5 stars

Good prices and quality, but …

I'm a long-time customer and can say Printrunner has good prices, quick turnaround, and the quality has been decent. Their website is easier to navigate than other web-based printers, which makes for a smooth ordering process, and you don't have to deal with a middle-man salesperson, although they offer that for account holders. They offer a very large range of print choices. They also offer a nonprofit discount, which I've appreciated.

My caveat with using them is that their customer service is all foreign-based. They're helpful, but it's sometimes hard to understand them and vice versa. I've wondered if they're a print mill because their prices really undercut US-based print places and make it hard for US-based business to compete with them.

7 April 2026
Unprompted review
Printrunner.com logo

Reply from Printrunner.com

Thank you for your thoughtful review, Nancy! We’re glad to hear you appreciate our prices, turnaround, and website ease. Your feedback on customer service is invaluable, and we’ll keep working to improve communication. We value your loyalty and support for our nonprofit discount. -Customer Care

Rated 4 out of 5 stars

Reorder business magnets

I love having business cards that are actually magnets. They are more likely to be kept and seen. The only issue is talking to too many people in the company which makes it overly confusing. All I wanted was a reorder of the same exact thing.

7 April 2026
Unprompted review
Printrunner.com logo

Reply from Printrunner.com

Thank you for your feedback, Cheryl! We're glad you love the magnet business cards—they're a great choice! We apologize for the confusion during your reorder process and will work on streamlining communication. Your input is valuable to us! -Customer Care

Rated 5 out of 5 stars

I would recommend Printrunner for any…

I would recommend Printrunner for any small or large businesses printing needs Quality Print, Great Price and delivered quickly….Red Rock Pest Control

4 April 2026
Unprompted review
Printrunner.com logo

Reply from Printrunner.com

Thank you, Dominic! We're thrilled to hear you enjoyed our quality prints and fast delivery. Your recommendation means a lot to us! We look forward to serving you again for all your printing needs. -Customer Care

Rated 5 out of 5 stars

Fantastic! Very, very pleased!

I am delighted with my orders. The colors are amazing! So vivid and beautiful. They did everything perfectly. Love this company!!! And the orders arrived very fast, too!

4 April 2026
Unprompted review
Printrunner.com logo

Reply from Printrunner.com

Thank you so much for your wonderful feedback! We're thrilled to hear that you love the colors and the quick delivery. Your satisfaction means everything to us. We look forward to serving you again soon! -Customer Care

Rated 5 out of 5 stars

Excellent service. Excellent products

I have had my business invoices printed with Printrunner for many years now. I have also had posters printed. I am very pleased with the quality of the products I receive from them every time. The process is easy. From production to shipping is quick. Their prices are good. They always give me excellent service.

3 April 2026
Unprompted review
Printrunner.com logo

Reply from Printrunner.com

Thank you, Carmen! We’re thrilled to hear that you’ve had such a positive experience with our products and service. Your loyalty means a lot to us, and we look forward to continuing to support your business needs. -Customer Care

Rated 5 out of 5 stars

Thank you

I would like to thank you for my most recent order. It was a last minute idea for my friend's wedding and I wasn't sure there would be time to receive it as the wedding was only 5 days away. The order was originally scheduled to arrive on 4/3/26, just a day before the event. I knew I was cutting it close but that was okay. Your team, however, got the order out early and I received it a day early. Thank you. It took a lot of pressure off of me to get the water bottles ready in time. I will never use anybody other than Print Runner and will recommend Print Runner to any friends or family. Great job, I love the labels and I know my friend's will too.
Best regards,
Lynn Turner

2 April 2026
Unprompted review
Printrunner.com logo

Reply from Printrunner.com

Thank you, Lynn, for your amazing feedback! We're thrilled to hear that we could help make your friend's wedding stress-free. It's wonderful to know you loved the labels and appreciate your recommendations. We look forward to serving you again in the future. -Customer Care

Rated 4 out of 5 stars

Haven’t actually looked at the received…

Haven’t actually looked at the received product yet as it arrived later that it said and I was leaving town so will see when I get back. Delivery said 5-7 days and it was at least two weeks before receiving . The last order that I got I was happy with .

2 April 2026
Unprompted review
Printrunner.com logo

Reply from Printrunner.com

Thank you for your feedback, Katharine. We apologize for the delay in delivery and appreciate your patience. We're glad to hear you were satisfied with your last order. We hope the new product meets your expectations when you return! -Customer Care

Rated 5 out of 5 stars

easy to order got here sooner than…

easy to order got here sooner than expected

30 March 2026
Unprompted review
Printrunner.com logo

Reply from Printrunner.com

Thank you so much for your positive feedback, Barbara! We're thrilled to hear you found our ordering process easy and that your order arrived ahead of schedule. We appreciate your support! -Customer Care

Rated 5 out of 5 stars

Looks fantastic and it is what I…

Looks fantastic and it is what I wanted.
Thank you !

16 March 2026
Unprompted review
Printrunner.com logo

Reply from Printrunner.com

We’re thrilled to hear you’re happy with your order, Vern! Your satisfaction means the world to us. Thank you for choosing us! -Customer Care

Rated 5 out of 5 stars

5 stars!

I had a wonderful experience. Easy to use and they were one of the only shops that had the dimensions I needed! My finished product came out exactly how I wanted and the shipping was fast.

27 March 2026
Unprompted review
Printrunner.com logo

Reply from Printrunner.com

Thank you, Katelyn! We're thrilled to hear you had a wonderful experience and that we could meet your specific needs. It's great to know you loved the final product and enjoyed our fast shipping. We appreciate your support! -Customer Care

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