Printrunner.com Reviews 621

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 260 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, often noting that items like flyers, banners, and business cards are of excellent standard and sometimes even exceed expectations. The ordering process is frequently highlighted as easy and efficient, with many appreciating the user-friendly website and the smooth upload of designs. Reviewers also commend the fast delivery and quick turnaround times, with orders often arriving earlier than anticipated. The service is consistently described as reliable and helpful, with many customers expressing their intent to continue using the company for their printing needs. However, some customers experienced issues with product quality, citing problems like thin glue on pads, unaligned prints, scuffed items, and colors not matching the original files or proofs. There were also instances where orders arrived damaged or with incorrect specifications, such as envelopes being printed green instead of using green paper. A few people also mentioned slow customer support response times and delays in receiving replacement orders.

What people talk about most

Product

Users describe positive interactions with product, with many reviewers consistently praising the high... See more

Quality

Customers consistently note positive experiences with quality, with many reviewers praising the excellent... See more

Order

Reviewers highlight positive aspects of order, with many customers expressing satisfaction with the ease of... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers praising the quick and fast shipping... See more

Service

Customers had positive experiences with service, with many reviewers expressing satisfaction with the quality... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Competitive pricing, design tools good. Easy ordering. Good email follow up & tracking. Precision adjustments in design tool difficult, need more detailed instructions. Top glue on pads very thin... See more

Rated 4 out of 5 stars

I'm a long-time customer and can say Printrunner has good prices, quick turnaround, and the quality has been decent. Their website is easier to navigate than other web-based printers, which makes fo... See more

Company replied

Rated 5 out of 5 stars

Quick delivery & makes us look like a champ! I always trust PrintRunner to send me back great quality flyers for my clients. They are quick, professional and the final product AND pricing beats everyo... See more

Rated 5 out of 5 stars

The turnaround time for our order was great and perfectly fit into our schedule! A refreshing part of our experience was the ability for the PrintRunner team to transform our vision exactly as we want... See more

Company replied


Company details

  1. Commercial Printer
  2. Print Shop
  3. Printing Equipment and Supplies

Written by the company

Get affordable online printing and custom print services from PrintRunner. Top-notch quality materials for business cards, postcards, stickers, brochures and more!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

621 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 35% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Unbelievable Product and Service!

Printrunner is so easy to work with! They are very efficient and responsive. I received a preview very quickly. Once I approved it, I had my order within a week! It was fantastic!

10 February 2026
Unprompted review
Printrunner.com logo

Reply from Printrunner.com

Thank you for your fantastic feedback, Caryn! We're thrilled to hear you had a smooth experience with our team and received your order promptly. Your satisfaction means the world to us! -Customer Care

Rated 5 out of 5 stars

Always a good experience!

Always a good experience! We received the items quickly and looking great. It's an easy approval process and they do a very professional job. Thank you!

16 March 2026
Unprompted review
Printrunner.com logo

Reply from Printrunner.com

Thank you for your wonderful feedback, Wendy! We're thrilled to hear that you had a great experience and appreciated our quick service and professional quality. We look forward to serving you again! -Customer Care

Rated 5 out of 5 stars

Stickers printed without error.

Stickers printed without error.

13 March 2026
Unprompted review
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Reply from Printrunner.com

Thank you, Dale, for your fantastic review! We're thrilled to hear that your stickers turned out perfectly. Your satisfaction is our priority, and we look forward to serving you again soon! -Customer Care

Rated 5 out of 5 stars

Notepads & Business cards

I love how quick the responses are to orders from the moment I place it, to the approval of the files that I have uploaded, to the shipments. I usually have my orders received before the date that they provide to me when I place the order. This company is very efficient in everything that they do. I had my first bad issue, in all of the years that I have utilized PrintRunner. My package got delivered to the wrong place of business and was never received. They proceeded to make my order again to provide me with what was lost. I recommend this company for all of your printing needs.

13 March 2026
Unprompted review
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Reply from Printrunner.com

Thank you, Trisha! We're thrilled to hear about your positive experience and appreciate your recommendation. Our team works hard to ensure efficiency and excellent service. We're glad we could resolve the issue quickly for you. Looking forward to serving you again! -Customer Care

Rated 5 out of 5 stars

Excellent products!!

Easy to order, excellent quality item

9 March 2026
Unprompted review
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Reply from Printrunner.com

Thank you for your kind words! We're thrilled to hear that you found our ordering process easy and loved the quality of your item. Your satisfaction is our priority! -Customer Care

Rated 5 out of 5 stars

Thank you

Fast, accurate and easy process. Pricing was great and the product was delivered extremely quickly and correctly, hard to find these days

12 March 2026
Unprompted review
Printrunner.com logo

Reply from Printrunner.com

Thanks for the fantastic review, James! We're thrilled to hear you had a smooth experience and appreciated our pricing and fast delivery. Your feedback motivates us to keep delivering top-notch service. Looking forward to serving you again! -Customer Care

Rated 5 out of 5 stars

They are excellent quality

They are excellent quality, fast shipping and exactly what I was looking for.

11 March 2026
Unprompted review
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Reply from Printrunner.com

Thank you for your fantastic feedback, Melissa! We're thrilled to hear that you loved the quality and speed of our service. Your satisfaction is our priority, and we look forward to serving you again! -Customer Care

Rated 2 out of 5 stars

Can’t be certain you will like it

I’ve ordered hang tags for my business for years without issue until my last two orders. Custom products should have consistency in my opinion. The paper that they are printed on (white paper that was actually grey) no longer matches the labels I use. This card stock is not labeled any different and was able to be corrected with my last order. This current order was a reprint of the corrected version and came wrong again. The color of the paper changes the printed colors on the tags making them always come in looking different from the previous batch. I was very disappointed that Printrunner says that can’t control the color of the paper. Especially when they were able to see the mistake and correct it before.

5 March 2026
Unprompted review
Rated 5 out of 5 stars

Fast shipping

Fast shipping, easy to design, and quality product. Thank you so much!

6 March 2026
Unprompted review
Printrunner.com logo

Reply from Printrunner.com

Thank you, Maryanne! We're thrilled to hear you had a great experience with our fast shipping and product quality. Your kind words motivate us to keep improving! -Customer Care

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service. I was notified that my original image that was uploaded was not of sufficient quality before printing began. I was given an opportunity to make the necessary changes and the finished product is fantastic.

12 March 2026
Unprompted review
Printrunner.com logo

Reply from Printrunner.com

Thank you for your fantastic feedback! We're thrilled to hear that our team could assist you in achieving the best results for your project. Your satisfaction is our priority, and we look forward to serving you again soon! -Customer Care

Rated 5 out of 5 stars

My labels are beautiful!

3 March 2026
Unprompted review
Printrunner.com logo

Reply from Printrunner.com

Thank you for your kind words, Stacey! We're thrilled to hear you love your labels. Your satisfaction is our priority, and we look forward to serving you again. -Customer Care

Rated 5 out of 5 stars

Excellent product

Excellent product, fast delivery and the best Customer service.

6 March 2026
Unprompted review
Printrunner.com logo

Reply from Printrunner.com

Thank you, Diego! We're thrilled to hear you loved our product and service. Your satisfaction means the world to us, and we look forward to serving you again soon. -Customer Care

Rated 4 out of 5 stars

Your folks were great in helping us…

Your folks were great in helping us make a change to the previously printed document. The work was completed promptly. The printing quality was not as good as previously.

4 March 2026
Unprompted review
Printrunner.com logo

Reply from Printrunner.com

Hi Marty, thanks for your feedback! We're glad to hear our team was helpful and that the work was completed quickly. We strive for high-quality printing and will look into your concerns. We appreciate your support and hope to serve you even better next time. -Customer Care

Rated 5 out of 5 stars

Easy to order

Easy to order. Friendly and helpful chat representative. Great pricing with free shippings and quick delivery

7 March 2026
Unprompted review
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Reply from Printrunner.com

Thank you, Tom! We're thrilled to hear you had a seamless experience with our ordering process and enjoyed our friendly support. It's great to know our pricing and delivery met your expectations. We appreciate your feedback! -Customer Care

Rated 5 out of 5 stars

Happy customer

Our business started using Print Runner about 5 years ago.
Best Price for full color, two sided post cards.
Always arrive FAST and look amazing.

30 January 2026
Unprompted review
Printrunner.com logo

Reply from Printrunner.com

Thank you for your fantastic feedback, Paigh! We're thrilled to hear that you've been satisfied with our pricing and quality over the years. Your support means a lot to us. Looking forward to continuing to serve your printing needs! -Customer Care

Rated 5 out of 5 stars

They always do top notch work

They always do top notch work. Product is always flawless. Shipping is pretty quick as well. Print quality i

27 February 2026
Unprompted review
Printrunner.com logo

Reply from Printrunner.com

Thank you for your fantastic feedback, James! We're thrilled to hear that you consistently receive top-notch work and quick shipping. Your satisfaction is our priority, and we look forward to serving you again soon! -Customer Care

Rated 5 out of 5 stars

Great to work with

Great to work with, prompt and beautiful print job.

5 March 2026
Unprompted review
Printrunner.com logo

Reply from Printrunner.com

Thank you for your wonderful feedback, Heather! We're thrilled to hear you enjoyed working with us and loved the final print job. Your satisfaction is our priority, and we look forward to assisting you again soon! -Customer Care

Rated 1 out of 5 stars

Harassment constantly

Harassment, used there service once for some flyers. Since then been called EVERY week constantly on different numbers. Told them multiple times to stop calling - don't listen and verging on illegal now.

18 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Easy to order, quick turn around, excellent results.

11 February 2026
Unprompted review
Printrunner.com logo

Reply from Printrunner.com

Thank you, Cynthia! We're thrilled to hear you found our ordering process easy and enjoyed the quick turnaround and excellent results. Your satisfaction means a lot to us! -Customer Care

Rated 5 out of 5 stars

The trading cards I had created turned…

The trading cards I had created turned out great. The colors,the print, the packaging all was pristine.

2 March 2026
Unprompted review
Printrunner.com logo

Reply from Printrunner.com

Thank you, Caleb! We're thrilled to hear that you loved your trading cards and that everything met your expectations. Your satisfaction is our priority, and we appreciate your support! -Customer Care

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