I have been using Prime cargo over several years. Sending cargo by ship numerous times and also air cargo when s.aller parcels etc being sent. I have consistently been impressed. Brilliant service alw... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I recently shipped with Prime Cargo and I’m honestly impressed. Their prices are unbeatable and what really stands out is the service from start to finish. Abu and Moha in the UK team were fantas... See more
Company replied
I’ve used Prime cargo several times this year and can’t express enough how well they took care of my belongings when I first moved countries to my multiple shopping shipments. They communicate through... See more
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I came across this company via someone recommending it on YouTube. From the offset the rep talked me through the process. Communication was clear, I knew where my package was throughout. My recipient... See more
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Company details
Written by the company
Freight & Cargo Forwarding Experts 📦 | UK 🇬🇧 to KE 🇰🇪 | Your Cargo | Our Priority 🌍📦✈️ | #𝒋𝒖𝒔𝒕𝑷𝒓𝒊𝒎𝒆𝑰𝒕 | #𝑺𝒖𝒍𝒖𝒉𝒊𝒔𝒉𝒐𝑺𝒂𝒉𝒊𝒉𝒊 Welcome to Prime Cargo - Your Logistics Partner of Choice! Why Choose Prime Cargo: Competitive Rates: We offer cost-effective shipping solutions without compromising quality. Global Reach: Our extensive network ensures your cargo can go anywhere in the world. On-Time Delivery: We're dedicated to meeting deadlines and exceeding expectations. Sustainability: We're committed to eco-friendly practices for a greener future.
Contact info
Unit No. 1232, 1 Nestles Ave, Hayes , UB3 4UZ, London, United Kingdom
- +447931 872393
- info@primecargo.co.ke
- primecargo.co.ke
4.8
Excellent
60 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Very impressed
As always, I cannot fault Prime Cargo. Got my packages delivered in time & in perfect condition from UK to Kenya within 5 days
14 November 2025
Unprompted review
Reply from Prime Cargo - Kenya
Belinda, thank you for your continued trust.
We’re glad your packages arrived on time and in perfect condition. Delivering from the UK to Kenya in 5 days is something we’re proud of, and we appreciate you recognizing it. Always happy to serve you.
I’ve used Prime cargo several times…
I’ve used Prime cargo several times this year and can’t express enough how well they took care of my belongings when I first moved countries to my multiple shopping shipments. They communicate through out the process from the moment you start till you get your cargo. Overall the best cargo service, friendly staff and exceeding expectations.
13 November 2025
Unprompted review
Reply from Prime Cargo - Kenya
Sameera, thank you so much for your kind words.
We’re really glad to have supported you during your move and with all your shipments since. Our team takes pride in clear communication and handling every item with care, so it’s great to hear that reflected in your experience.
We truly appreciate your trust and look forward to serving you again.
I've been shipping items with Prime…
I've been shipping items with Prime Cargo over the last year. This ranges from electronics, gadgets and wear.
Items are always delivered under a week. The customer service has been impeccable thus far. The shipping rates are fair too
I would highly recommend
12 November 2025
Unprompted review
Reply from Prime Cargo - Kenya
Reuben, thank you so much for taking the time to share your feedback. We truly appreciate your trust over the past year. It means a lot to hear that your electronics, gadgets, and wear have consistently arrived in under a week and that our team has been able to support you well.
We’re committed to keeping our service fast, fair, and reliable and feedback like yours motivates us to keep raising the bar.
Thank you for recommending us. We look forward to serving you again soon.
India to Kenya made easy
Shipping from Mumbai to Nairobi was fast, seamless and excellent. The communication and tracking was fantastic. The staff at Nairobi is ready to help and very professional. Overall experience is so good. Thank you Prime.
28 October 2025
Unprompted review
Reply from Prime Cargo - Kenya
Mahesh, thank you so much for your kind words. We’re delighted to hear your shipment from Mumbai to Nairobi went smoothly and that our Nairobi team provided professional support.
Your satisfaction means a lot to us, we look forward to serving you again soon.
Amazing service and updates throughout…
Amazing service and updates throughout the whole process!
1 November 2025
Unprompted review
Reply from Prime Cargo - Kenya
Rahul, thank you for your kind words. We’re so glad to hear you enjoyed the service and regular updates throughout your shipment. Keeping our clients informed every step of the way is something we take great pride in. We appreciate your trust and look forward to serving you again soon.
Steve Mills
Prime Cargo excel in every aspect of their service be it competitive pricing to transporting goods by sea or air. I cannot commend them enough. Well done Prime Cargo!
31 October 2025
Unprompted review
Reply from Prime Cargo - Kenya
Steve, thank you for your wonderful feedback and for recognizing our efforts.
We’re thrilled to know that you value our commitment to competitive pricing and reliable sea and air freight services. Your trust and appreciation mean a lot to our entire team. Thank you for choosing Prime Cargo and karibu tena. We look forward to serving you again.
Very good communication and very fast…
Very good communication and very fast shipping!
They are the best shipping from Uk to Kenya
31 October 2025
Unprompted review
Reply from Prime Cargo - Kenya
Mbati, thank you so much for your positive feedback. We’re delighted to hear you were pleased with our communication and fast delivery. Our UK-to-Kenya team works hard to ensure every shipment is handled quickly and efficiently. We truly appreciate your trust and recommendation. Asante sana for choosing Prime Cargo.
Their customer service was top-notch
Their customer service was top-notch — they delivered my items from abroad right to my doorstep in a seamless manner. Made me always contact them for my freight needs.
29 October 2025
Unprompted review
Reply from Prime Cargo - Kenya
Sydney, thank you for your kind words. We’re thrilled to hear that our door-to-door service and customer support met your expectations. It’s always our goal to make every delivery smooth and stress-free. We truly appreciate your continued trust and look forward to handling your future shipments with the same care and efficiency.
I want to thank Prime Cargo
I want to thank Prime Cargo - kenya for collecting packing and shippingy goods right on time. Your team is great with high levels of customer handling and even diapatch. Chose Prime Cargo -Kenya.
27 October 2025
Unprompted review
Reply from Prime Cargo - Kenya
Morris, thank you for your wonderful feedback.
We’re so glad to hear that you had a great experience with our Kenya office team. Timely collection, careful packing, and excellent customer service are exactly what we strive for with every shipment. We truly appreciate your trust and recommendation, Asante sana for choosing Prime Cargo Kenya.
Safe, Reliable, and Stress Free Shipping Experience
I’m very happy with the service from Prime Cargo. They handled my shipment with great care and professionalism, keeping me informed all the way until it arrived safely at its final destination. It really gave me peace of mind knowing my cargo was in good hands. I’ll definitely be using Prime Cargo again and highly recommend them to anyone sending goods abroad. Thank you, Prime Cargo, for the excellent service!
24 October 2025
Unprompted review
Reply from Prime Cargo - Kenya
Thank you for your kind words and for sharing your experience.
We’re delighted to know that our team’s care, communication, and professionalism gave you peace of mind throughout your shipment. Providing a smooth and reliable experience for our clients is always our top priority. We truly appreciate your trust and recommendation, and we look forward to serving you again soon.
Exceptional Experience
I wanted to take a moment to express my strong recommendation for Prime Cargo as a reliable partner for your logistics needs.
My experience with them has been exceptional, characterised by excellent communication, a drive for achievement, and a steadfast commitment to the best interests of their customers. They consistently demonstrate trustworthiness and reliability in delivering packages.
I will certainly be using their services again in the future and encourage you to consider them for your shipping requirements.
24 October 2025
Unprompted review
Reply from Prime Cargo - Kenya
Timothy, thank you so much for your thoughtful and detailed review.
We’re truly grateful for your trust and for recognizing our commitment to clear communication, reliability, and customer satisfaction. It’s always a pleasure serving clients who value excellence as much as we do.
We look forward to continuing to be your trusted logistics partner for many more shipments ahead.
So far we've had an amazing partnership…
So far we've had an amazing partnership with them .From construction material in China ,Spare parts from UAE and Luxury items from the UK .They deliver on time ,affordable rates and the best customer experience.
1 October 2025
Unprompted review
Reply from Prime Cargo - Kenya
Thank you for sharing your wonderful feedback. We’re thrilled to hear that our partnership has been a positive experience across all your shipments; from China, the UAE, and the UK.
At Prime Cargo, we strive to deliver reliability, affordability, and exceptional service every time. We truly value your continued trust and look forward to growing this partnership even further
Great services for shipping from the UK…
Great services for shipping from the UK to Nairobi. We have received our shipments on time and without any damages.
23 October 2025
Unprompted review
Reply from Prime Cargo - Kenya
Thank you for your positive feedback! We’re glad to hear your shipments from the UK to Nairobi arrived safely and on time. Our team works hard to ensure every delivery meets the highest standards of care and reliability. We truly appreciate your trust and look forward to continuing to serve you.
Prime Cargo is a breath of fresh air in…
Prime Cargo is a breath of fresh air in Canada-Kenya shipping. They're very professional, responsive, efficient and pocket friendly. I have good experience using their services. My Toronto to Nairobi parcel was handled, shipped and delivered without hitches.
12 October 2025
Unprompted review
Reply from Prime Cargo - Kenya
Thank you so much for your kind words and for trusting Prime Cargo with your shipment! We’re delighted to hear that your experience from Toronto to Nairobi was smooth and hassle-free. Our team takes pride in providing professional, reliable, and affordable service to all our clients. We truly appreciate your support and look forward to serving you again soon.
Efficient service with competitive rates
I shipped my goods from Germany to Kenya and the service was outstanding. A special shout-out to Abdullahi at the Nairobi office who was very helpful throughout the process. My goods were delivered safely to my doorstep in Mombasa and I truly appreciate his professionalism and support.
Highly recommended.
9 October 2025
Unprompted review
Reply from Prime Cargo - Kenya
Thank you for sharing your experience. We’re so glad to hear that your shipment from Germany to Kenya was handled smoothly and arrived safely in Mombasa.
Abdullahi and our Nairobi team truly appreciate the recognition for their support and professionalism.
We’re grateful for your trust and recommendation, we look forward to serving you again soon.
Reply from Prime Cargo - Kenya
Sonia, thank you for your kind words
We’re glad to hear you had a good experience and appreciated our timely service and communication. We look forward to assisting you again soon!
Best Shipping Company to Kenya
I recently shipped with Prime Cargo and I’m honestly impressed. Their prices are unbeatable and what really stands out is the service from start to finish.
Abu and Moha in the UK team were fantastic, helping me with my online shopping and keeping me updated at every stage from collection, warehouse updates, shipping, and finally arrival in Nairobi. Everything went smoothly and right on time.
Good price, great service, and impeccable communication. Couldn’t be happier. Highly recommended.
1 October 2025
Unprompted review
Reply from Prime Cargo - Kenya
John, thank you so much for your wonderful feedback!
We’re thrilled to hear that you had such a smooth experience with our UK team. Abu and Moha will be delighted to know their efforts made a difference.
At Prime Cargo, we take pride in providing reliable service, clear communication, and great value from pickup to delivery in Nairobi.
We truly appreciate your trust and recommendation, and we look forward to serving you again soon!
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