The buying process was very efficient and the ordering quick and easy to do. The payment was a fast process and no fuss. The E-mail received was very explanatory about the order etcetera. I th... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I can feel different after 1 month of using. My Back is less painful and skin feels more soft. I give birth in May soo did need something to help me with recovering. I see difference before nad after... See more
I always had a problem with dry and cracked lips, knees pain (from working out) and also, acne. I have noticed an improvement in my dry lips and knees pain after a whole month when I started taking... See more
Company replied
Recommend. Although I bought it on sale, I still think the price is too high. They spend too much on promotions, advertising, and marketing, plus giving products away for free to influencers. This ul... See more
Company replied
Company details
Written by the company
Primabiotic is a European brand of supplements inspired by nature. It dedicates its products to conscious consumers who care about good ingredients and great results! Collagen Primabiotic has won the hearts of customers in Poland, Germany or France. Now it is also available in the United Kingdom! You will love it for its delicious taste, amazing results and ease of supplementation. At Primabiotic, we believe that a holistic approach, consisting of internal supplementation, skin care and a healthy lifestyle is the key to success and allows you to reinvent yourself. Primabiotic: 1 million satisfied customers. 6 years on the market. Collagen no 1 in Europe!
Contact info
United Kingdom
- +44573873245
- contact@primabiotic.co.uk
- primabiotic.co.uk
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Warning label needed…
I was gifted some collegen by Primabiotic & took it for 7 days. During that time I started experiencing mild gastro symptoms & by day 7 I was in agony with cramps, lost my appetite & had diarrhea. I have ulcerative colitis (inflammatory bowel disease) & have had to take further medication to stop the symptoms caused by the collegen. It took 5 days beyond stopping the collegen for my symptoms to ease. I ask that there should be a warning on this product for those with gastrointestinal issues NOT to take this product. It made me unwell & started to flare my disease after being in remission for a year.
Overpriced in UK
I’ve been a loyal customer of this brand in Poland and was genuinely happy to see their products available in the UK. However, I was really disappointed to find that the prices here — even with discounts — are nearly double. I understand paying a bit more due to taxes or distribution costs, but this price difference feels excessive and unjustified.
For example, the collagen sold in the UK is far more expensive than both the same product in Poland and similar alternatives on the market here. It’s frustrating and honestly feels like the brand is taking advantage of UK customers.
This has made me lose some trust in a company I used to really like. Great products, but the pricing strategy in the UK is incredibly off-putting.
Not satisfied with the long processing time
I placed an order on February 23rd, spending a significant amount of money, but my order was not shipped until over a week later, on March 3rd. After contacting customer service, I found out that their system had not registered my payment, even though it had been successfully processed. This delay was frustrating and unacceptable. I expected a much smoother experience.
Very good service and quick delivery to…
Very good service and quick delivery to UK. I hope the product will work as it says ( only using for few days)

Reply from Primabiotic
Highly recommend
Ive noticed a difference in my skin condition, joints and less colds. Plus they give you promotions which is lovely to receive

Reply from Primabiotic
Delicious
Received my Primabiotic quickly. I must say it's delicious and I know need to be consistent to achieve best results.

Reply from Primabiotic
Good help me more add for protein and I…
Good help me more add for protein and I need this . Help me . But this is price much for me
No order arrive no responses to emails…
No order arrive no responses to emails and calls
Highly recommended for anyone
Highly recommended for anyone.
Fast shipping.
The products are high quality.
I using their products more than 6 months. Now I am using sport edition.

Reply from Primabiotic

Reply from Primabiotic
Fast delivery
Fast delivery, for now it taste very good, we will see in couple weeks how it's work

Reply from Primabiotic

Reply from Primabiotic
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







