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See what reviewers are saying

Rated 1 out of 5 stars

I have received 90 days supply with less than 90 days of expiry ?? What am i getting after spending so much money. 10-06-26 is expiry date and its 11-3-26 when i received my order

Rated 5 out of 5 stars

I’ve always been skeptical of supplements but Primabiotic Collagen have exceeded my expectations. Not only do they taste great , but they’ve also helped improve the overall health of my hair, skin and... See more

Company replied

Rated 5 out of 5 stars

I’m on my 3rd week. I notice a big difference in my hair I have thick hair, but it’s actually making my hair thicker I haven’t noticed any changes in my skin or nails yet. I’m going to give it three... See more

Company replied

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ I want to sincerely thank Oskar from Primabiotic for the excellent customer service. From the very first moment, he was kind, patient, and very professional, answering all my questions with... See more

Company details

  1. Vitamin and Supplements Store
  2. Health and Beauty Shop

Written by the company

Primabiotic is a European brand of supplements inspired by nature. It dedicates its products to conscious consumers who care about good ingredients and great results! Collagen Primabiotic has won the hearts of customers in Poland, Germany or France. Now it is also available in the States! You will love it for its delicious taste, amazing results and ease of supplementation. At Primabiotic, we believe that a holistic approach, consisting of internal supplementation, skin care and a healthy lifestyle is the key to success and allows you to reinvent yourself. Primabiotic: 1 million satisfied customers. 6 years on the market. Collagen no 1 in Europe!


Contact info

3.7

Average

TrustScore 3.5 out of 5

33 reviews

5-star
4-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐

I want to sincerely thank Oskar from Primabiotic for the excellent customer service. From the very first moment, he was kind, patient, and very professional, answering all my questions with a positive and genuine attitude. You can tell he is passionate about his job and truly cares about offering the best customer experience. Thanks to him, my experience with the company has been absolutely satisfying.

I highly recommend their service, and I hope more people get the chance to be assisted by someone like him! 🌟

4 March 2025
Unprompted review
Rated 5 out of 5 stars

Amazing taste high quality

Amazing taste high quality, my skin has never felt so plump!

22 October 2024
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Reply from Primabiotic

Thank you so much for your wonderful feedback! We're thrilled to hear you're enjoying the taste and experiencing such great results with your skin. Here's to continued plump, healthy skin with Primabiotic Collagen!

Rated 5 out of 5 stars

Easy to order

Easy to order, and received on time.

13 September 2024
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Reply from Primabiotic

Thank you for your review! We're thrilled to hear that your ordering experience was smooth and your package arrived on time. We'd love to hear what you think of the product itself! Feel free to share your thoughts with us—your feedback is important. 😊

Rated 5 out of 5 stars
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Reply from Primabiotic

Thank you for your wonderful review! We're so happy to hear that you're experiencing such great results with increased energy, better-looking skin, shiny hair, and less knee pain. It's fantastic to know our product is making a positive impact on your daily life. Your recommendation means a lot to us! Thank you for choosing our product, and we look forward to continuing to support your health and wellness journey.

Rated 5 out of 5 stars

Great product

Great product, nicely packaged, fast delivered and I can see already the benefits of it in my body . I’m really happy with it!

2 August 2024
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Reply from Primabiotic

Thank you so much for your positive feedback! We're delighted to hear that you're happy with our product and that it's already making a difference for you. We're also glad that you were satisfied with the packaging and delivery speed. Your satisfaction is our top priority, and we appreciate your support. Thank you for choosing our product!

Rated 5 out of 5 stars

Amazing

Very tasty with the goodness of collagen . Smart and pristine packaging. Excellent service. I can carry the handbag size bottles with Me if I wanted to. AWESOME.

16 July 2024
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Reply from Primabiotic

Thank you for your fantastic review! We're delighted to hear that you love the taste and appreciate the benefits of our collagen. It's great to know that our smart and pristine packaging, along with the handbag-sized bottles, have added to your experience. We're committed to providing excellent service, and your feedback means a lot to us. If you ever need anything, don't hesitate to reach out. Enjoy your collagen on the go!

Rated 5 out of 5 stars

I'm extremely satisfied with my…

I'm extremely satisfied with my experience shopping at this online store. The website was easy to navigate, with clear product descriptions and images. The checkout process was smooth and secure. Delivery was fast and the item arrived in perfect condition. Customer service was responsive and helpful. Overall, it was a hassle-free and enjoyable shopping experience that exceeded my expectations. I would highly recommend this store to others and will definitely shop here again in the future.

12 July 2024
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Reply from Primabiotic

Thank you for sharing your positive experience! We're thrilled to hear that you found our website easy to navigate and that the checkout process was smooth and secure. We're also glad to hear that your delivery was quick and the item arrived in perfect condition. It's great to know our customer service met your expectations. We appreciate your recommendation and look forward to serving you again in the future!

Rated 5 out of 5 stars

Amazing product!!!!

I've been using this product for a month and love the result! My hair feels much stronger and healthier, with less breakage. It' easy to take daily, and I enjoy the taste. Plus my skin and nails have improved. Highly recommend!

16 July 2024
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Reply from Primabiotic

Thank you for your wonderful review! We're thrilled to hear that you're loving the results, especially with your hair, skin, and nails. It's great to know you find it easy to take and enjoy the taste. We appreciate your recommendation

Rated 5 out of 5 stars

Great product.

I’ve always been skeptical of supplements but Primabiotic Collagen have exceeded my expectations. Not only do they taste great , but they’ve also helped improve the overall health of my hair, skin and nails. Great product, I highly recommend this product.

17 July 2024
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Reply from Primabiotic

Thank you for your feedback!

Rated 5 out of 5 stars

Great service!

16 July 2024
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Reply from Primabiotic

Thank you for your kind words! We're glad you had a great experience with our service. If there's anything else we can assist you with, please don't hesitate to let us know!

Rated 5 out of 5 stars

Got my package in just two days !

Got my package in just two days ! Awesome !!

16 July 2024
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Reply from Primabiotic

Thank you for your feedback! We're thrilled to hear that your package arrived so quickly. We strive to provide efficient service, and we're glad it met your expectations. Enjoy your product!

Rated 5 out of 5 stars

The best collagen on market

For me is The best collagen on market

16 July 2024
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Reply from Primabiotic

Thank you for your glowing review! We're honored that you consider Primabiotic the best collagen on the market. Your support means the world to us!

Rated 5 out of 5 stars

excellent product

excellent product! love the single use bottles

8 July 2024
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Reply from Primabiotic

Thank you so much for your wonderful feedback! We're thrilled to hear that you love our product and find the single-use bottles convenient. Your satisfaction is our top priority, and we're glad to know we're meeting your expectations. If you have any other feedback or need assistance, please don't hesitate to reach out.

Best regards,

Rated 5 out of 5 stars

I am happy to buy collagen

I am happy to buy collagen at a promotional price and I would like to have more flavors to choose from. I would like them not to be as sweet as the peach flavor.

2 July 2024
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Reply from Primabiotic

Thank you for your review and feedback on our collagen product! We're thrilled to hear that you were able to take advantage of our promotional price and that you are enjoying the benefits of our collagen.

We understand your desire for more flavor options and less sweetness. We're excited to inform you that we now offer a Sport version of our collagen in a refreshing pineapple flavor that we hope you'll love.

We appreciate your continued support and are always here to listen to your feedback. If you have any further suggestions or questions, please don't hesitate to reach out.

Rated 5 out of 5 stars

excellent product

12 June 2024
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Reply from Primabiotic

Thank you for sharing your experience with us! We appreciate your support and look forward to serving you again in the future!

Rated 1 out of 5 stars

I am still waiting for my order ,

I am still waiting for my order ,

22 April 2024
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Reply from Primabiotic

Dear Iwona, Based on Fedex tracking number #776052444089 your last order was delivered on 4/23/2024 at 1:53 pm https://www.fedex.com/fedextrack/?trknbr=776052444089&trkqual=12027~776052444089~FDEG

Rated 5 out of 5 stars

I’m on my 3rd week

I’m on my 3rd week. I notice a big difference in my hair I have thick hair, but it’s actually making my hair thicker I haven’t noticed any changes in my skin or nails yet. I’m going to give it three months 👍🏻

29 April 2024
Unprompted review
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Reply from Primabiotic

Thank you for your feedback! We're thrilled to hear about the positive changes in your hair. Skin and nail improvements can take a bit longer, so we're glad you're giving it three months. We're confident you'll see great results soon!

Rated 1 out of 5 stars

This is my first time ordering

This is my first time ordering, #4648, 25/03/24, and I still have not received product and no tracking number was provided. Please inform when I can expect PrimaBiotic. It’s been already 10 days. On the website says 2-4 delivery in the Uk.

3 April 2024
Unprompted review
Primabiotic logo

Reply from Primabiotic

Hello!
According to the Royal Mail your order has been delivered on 30.03.2024.
https://www.royalmail.com/track-your-item#/tracking-results/QD019262927GB
Can you inform us if the package has actually arrived?

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