Rapid delivery, good quality pan set including stockpot, plus range of kitchen utensils. Have used several times now and working well with the induction hob, Pans feel robust, heavy enough but weigh... See more
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Review summary
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Easy ordering and quick delivery. Two worries: first why does the rubber harden so quickly, even when not used. Secondly, will the pressure cooker we have become unsupported like a previous Prestige... See more
I recently put the Prestige 6-Piece Cast Iron Set to the test on a date night, and the results were restaurant-quality. The 25cm grill pan and heavy press are a game-changer for searing steaks; they r... See more
Ordering process at first was asking for code from my mobile, which never came. After a week was able to proceed using email connection. Was able to select spares for pressure cookers, no problem ther... See more
Company details
About Prestige
Written by the company
Prestige knows modern life is busy. Sometimes too busy. You’re juggling work, kids, social lives and everything in between.
We’re here to help you choose the right products for your kitchen.
Practical, quality designs that make cooking more enjoyable and cleaning up less of a chore! We’ve been trusted by generations for over 80 years.
Using our expertise and customer research, our mission is to create problem solving products that save time and fuss in the kitchen. From first timers to experienced cooks, we’re always there when you need us.
Prestige. Cooking made easy. Shop Mickey and Friends Bakeware Shop Nadiya Hussain Cookware Shop Pressure Cookers Shop Eco Kitchen Contact Us
Contact info
Riverview Road, CH62 3RH, Bromborough, United Kingdom
- 0151 482 8282
- https://www.prestige.co.uk/pages/contact
- prestige.co.uk
4.3
Excellent
5K reviews
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Replied to 97% of negative reviews
Typically replies within 1 week
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Easy to find part on site and very…
Easy to find part on site and very speedy delivery
19 January 2026
Pressure cooker gasket ——All good ,but does make this an…
All good ,but does make this an expensive way to purchase an otherwise low value item
23 January 2026
Reply from Prestige
Hello Ian
I am sorry to hear of your disappointment regarding our current pricing /delivery charges
While we try to remain fair and competitive on all costs, our delivery charges are dictated by our nominated carriers and are based on the size and weight of the goods, and the delivery postcode.
For further information on our delivery policy, please visit https://www.prestige.co.uk/delivery
I hope that you still consider purchasing from us in the future
Kind regards,
Rachel
Easy to place an order and quick…
Easy to place an order and quick delivery.I was disappointed I got sent a wrong part. The issue is there is no telephone advice or customer services one could call and enquire about the right products.
23 January 2026
Still awaiting a reply from Meyer…
Still awaiting a reply from Meyer customer service regarding the purchase I made on the 15th Jan
15 January 2026
Reply from Prestige
Hello Fiona
Thank you for your email. I apologise for the delay in replying to your initial contact with us
I'm sorry to hear about the issue with your Pressure Cooker. This is certainly not what we would expect from the Prestige brand.
As per the terms of the guarantee I have ordered a replacement for you, which will be delivered by our delivery partner who will send you a text or email notification with tracking details as well as a two-hour delivery timeslot on the day of delivery.
Upon receipt of your replacement please ensure that the faulty Pressure Cooker is disposed of at a recycling centre.
kind regards
Rachel
Great Looking Pan!
Purchased our first “Prestige” pans back in 1990, they are still in fantastic condition today, so it was logical to purchase from them again as they represent great value for money…
The colour green is awesome too…
20 January 2026
Best pressure cooker we have ever had…
Best pressure cooker we have ever had and the customer service 💯 %
15 January 2026
Great Eco friendly pans
Ordered a lovely set of pans and arrived quickly. They are excellent quality. Only ordered new ones because I have an induction hob and my previous pans which were also Prestige, which I had had for 38 years , were not compatible.
23 January 2026
Fast delivery and good quality product
23 January 2026
Great cookware
The saucepans and frying pans are very good. Easy to use and clean. Customer care, not so good as the order couldn't be changed as the phone line doesn't work.
19 January 2026
Delivered on time and has give our…
Delivered on time and has give our trusty pressure cooker a new lease of life
21 January 2026
Very good product
The product is great quality, the website was easy to use and the delivery sufficiently quick.
17 January 2026
Nice pans, interior would be better polished, customer service good via phone
The ordering process was fine and delivery quick. The made to last pans are good quality as expected. Unfortunately there was an issue with the non stick coating on frying pan. I raised a support ticket and the process was a bit slow with information already supplied being requested again
In the end I phoned support and got a successful resolution and a replacement pan was sent out quickly, even being exchanged for a different type. So the phone support was good but the online could be quicker.
The pans themselves seem to be good quality..there is already some internal staining from the water . Apparently this is normal from the mineral deposits in water. It's strange though as an older Prestige pan we have, doesn't have this staining..it may be because it has a polished internal surface whereas the new made to last pans have a matte finish internally. This is slightly disappointing but hopefully won't affect the pans too much but time will tell. I'd prefer the interior to be polished stainless to avoid this, rather than matte. But I think they are quality pans.
14 January 2026
Friendly
Friendly, Helpful experienced staff with plenty of technical advice.
Date of Visit 25/01/26
14 January 2026
All positive
All positive, except the unpleasant smell emiting from the silicone sealing gasket. It's a pity, otherwise it's perfect.
20 January 2026
Reply from Prestige
Hello Colin,
Thank you for your review.
A slight smell from a new rubber gasket can be normal at first, as it’s made from food‑grade silicone and can retain manufacturing or packaging odours. This usually fades after a few uses or after washing the gasket in warm soapy water. If the smell persists, please don’t hesitate to reach out to our customer care team — we’re always happy to help.
kind regards
Rachel
Prestige cooker spare indicator
The purchased item was exactly what I needed, and it arrived very quickly, no delivery issues!
18 January 2026
Prompt reply and still stocking…
Prompt reply and still stocking individual replacements for my much loved high dome pressure cooker! Weights slightly different than the picture but replacement wirks
19 January 2026
Falsley advertised product received.
Falsley advertised product received.
Ordered 5.7l casserole pot as advertised but was sent 4.6l. No efforts by Prestige to resolve the matter, they tried charging postage to return the item. When challenged with consumer rights...
radio silence. Extremely disappointed.
18 January 2026
Reply from Prestige
Thank you for your review. I can see from your order history that you purchased the Prestige Cast Iron Cookware Set, 3pce which comprises of a Non-Stick Sauté Pan & Lid with Helper Handle - 4.7 Litre, Non-Stick Induction Frying Pan Twin Set - Small (21cm) & Medium (25cm),this was with a separate order of Prestige Nadiya Nesting Cookware Frypan Twin Pack with Multi Size Lid, 24cm & 26cm. If your above query relates to another order, please can you supply the order reference and I will look into this as a matter of urgency
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