Preply  Reviews 22,220

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 5,362 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism and helpfulness, highlighting the exceptional customer service that is always ready to assist. Many people appreciate the user-friendly website and the overall positive user experience, making it easy to find tutors and manage lessons. The service provided is frequently described as excellent, with consumers noting the efficiency and ease of their overall experience. However, some customers also noted issues with the platform's flexibility, particularly regarding scheduling simultaneous lessons or the subscription model. A few other people also felt that finding a suitable tutor could be daunting, and some experienced technical difficulties with the platform not allowing teachers to get online.

What people talk about most

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the professionalism,... See more

User experience

Clients share positive opinions on user experience, highlighting the platform's ease of access, well-designed... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers praise the prompt and... See more

Service

Customers had positive experiences with service. Many reviewers praise the professional and supportive... See more

Website

People report positive experiences with the website. Many customers praise the platform as easy to access,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great platform for a tutor, you get lots of visibility. The calendar function and the classroom tools are great, great customer experience overall. For the visibility it gives you, in my opinion the c... See more

Company replied

Rated 4 out of 5 stars

I love the brand, it is probably the best freelancing platform for online tutoring we have ever seen since Web3 began. I have always had good experiences so far, I do have to say, the fact they t... See more

Company replied

Rated 5 out of 5 stars

Trustpilot is a nice tutor for my kid. He provides timely instant feedback and uses plenty of real school-life sentences as examples. This is extremely important. As a nonnative speaker, my son really... See more

Company replied

Rated 5 out of 5 stars

I am new on preply and i’m not good at technical stuff and in my first trial class i had some errors because of that i couldnt join my class. The support center of preply helped me in everyway possibl... See more

Company replied


Company details

  1. English Language Instructor
  2. English Language School
  3. Foreign Languages Program School

Written by the company

At Preply, we are powering people's progress. We create life-changing learning experiences by helping people find the magic of the best tutors, a personalized journey, and the motivation that helps people learn and keep learning. Over 90,000 tutors teach more than 50 languages to learners from over 175 countries. Powered by a tenfold increase in revenues over the last three years, Preply is now leading the online language tutoring segment globally and has 700+ employees of over 62 nationalities based across Barcelona, Kyiv, London and the US. Preply is driven by a culture of perfecting the experience we provide to our customers; both consumers and enterprises.


Contact info

  • 1371 Beacon Street, Suite 301, 02446, Brookline, MA, United States

  • preply.com

4.3

Excellent

TrustScore 4.5 out of 5

22K reviews

5-star
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Rated 5 out of 5 stars

Trustpilot is a nice tutor for my kid

Trustpilot is a nice tutor for my kid. He provides timely instant feedback and uses plenty of real school-life sentences as examples. This is extremely important. As a nonnative speaker, my son really has no idea how to express his daily experiences accurately. Having proper content to imitate is very practical and helpful for him.

30 April 2026
Preply  logo

Reply from Preply

Greetings,

We are sincerely grateful for your positive feedback.🤩 If you are happy with services we provide, don't miss a chance to rate us on Google Play: https://bit.ly/3sh12M2 and App Store: https://apple.co/3sfXjyl

Thank you for using Preply and have a wonderful day!
Preply Team

Rated 5 out of 5 stars

AI Agents that work

I was able to reschedule an experimental class that I could not join, due to health issues. Preply support really works fine and fast!

30 April 2026
Unprompted review
Preply  logo

Reply from Preply

Greetings,

We are sincerely grateful for your positive feedback.🤩 If you are happy with services we provide, don't miss a chance to rate us on Google Play: https://bit.ly/3sh12M2 and App Store: https://apple.co/3sfXjyl

Thank you for using Preply and have a wonderful day!
Preply Team

Rated 5 out of 5 stars

The Agents are so responsive and…

The Agents are so responsive and approachable.

1 May 2026
Unprompted review
Preply  logo

Reply from Preply

Greetings,

We are sincerely grateful for your positive feedback.🤩 If you are happy with services we provide, don't miss a chance to rate us on Google Play: https://bit.ly/3sh12M2 and App Store: https://apple.co/3sfXjyl

Thank you for using Preply and have a wonderful day!
Preply Team

Rated 5 out of 5 stars

Staff is very supportive and highly…

Staff is very supportive and highly professional company. Always love working with them.

29 April 2026
Unprompted review
Preply  logo

Reply from Preply

Greetings,

We are sincerely grateful for your positive feedback.🤩 If you are happy with services we provide, don't miss a chance to rate us on Google Play: https://bit.ly/3sh12M2 and App Store: https://apple.co/3sfXjyl

Thank you for using Preply and have a wonderful day!
Preply Team

Rated 5 out of 5 stars

I had a great experience with Preply’s…

I had a great experience with Preply’s support team, especially Nayeli. She was very helpful, patient, and explained everything clearly. I was confused about my subscription and lesson expiration, but she guided me step by step and made sure I understood my options.

Thanks to her help, I was able to manage my lessons without losing them. Really appreciate the support! 😊

30 April 2026
Unprompted review
Preply  logo

Reply from Preply

Greetings,

We are sincerely grateful for your positive feedback.🤩 If you are happy with services we provide, don't miss a chance to rate us on Google Play: https://bit.ly/3sh12M2 and App Store: https://apple.co/3sfXjyl

Thank you for using Preply and have a wonderful day!
Preply Team

Rated 5 out of 5 stars

User Experience

User Experience

19 April 2026
Preply  logo

Reply from Preply

Greetings,

We are sincerely grateful for your positive feedback.🤩 If you are happy with services we provide, don't miss a chance to rate us on Google Play: https://bit.ly/3sh12M2 and App Store: https://apple.co/3sfXjyl

Thank you for using Preply and have a wonderful day!
Preply Team

Rated 5 out of 5 stars

I had a really positive experience with…

I had a really positive experience with Preply. What made it great for me was finding a tutor I genuinely connected with. The platform makes it easy to schedule classes and stay consistent, which helped me build a routine and actually make progress.

More than anything, having a space where I felt comfortable speaking and making mistakes made a big difference in my learning process.

30 April 2026
Unprompted review
Preply  logo

Reply from Preply

Greetings,

We are sincerely grateful for your positive feedback.🤩 If you are happy with services we provide, don't miss a chance to rate us on Google Play: https://bit.ly/3sh12M2 and App Store: https://apple.co/3sfXjyl

Thank you for using Preply and have a wonderful day!
Preply Team

Rated 5 out of 5 stars

My teacher is wonderful

My teacher is wonderful, spirited and interested in me and the world around us. We start with 1/2 hour of conversation about what has happened during the week. We then do an interesting exercise which requires me to speak. Sometimes it is about expressions Italians use in everyday life. It is a very enriching experience.

19 April 2026
Preply  logo

Reply from Preply

Greetings,

We are sincerely grateful for your positive feedback.🤩 If you are happy with services we provide, don't miss a chance to rate us on Google Play: https://bit.ly/3sh12M2 and App Store: https://apple.co/3sfXjyl

Thank you for using Preply and have a wonderful day!
Preply Team

Rated 5 out of 5 stars

I am a Tutor on Preply and i have never..

I am a Tutor on Preply and i have never been disappointed...The professionalism is amazing.

30 April 2026
Unprompted review
Preply  logo

Reply from Preply

Greetings,

We are sincerely grateful for your positive feedback.🤩 If you are happy with services we provide, don't miss a chance to rate us on Google Play: https://bit.ly/3sh12M2 and App Store: https://apple.co/3sfXjyl

Thank you for using Preply and have a wonderful day!
Preply Team

Rated 5 out of 5 stars

Resolved the issue with my country of…

Resolved the issue with my country of origin by submitting a copy of my passport.

29 April 2026
Unprompted review
Preply  logo

Reply from Preply

Greetings,

We are sincerely grateful for your positive feedback.🤩 If you are happy with services we provide, don't miss a chance to rate us on Google Play: https://bit.ly/3sh12M2 and App Store: https://apple.co/3sfXjyl

Thank you for using Preply and have a wonderful day!
Preply Team

Rated 5 out of 5 stars

the service

I think currently the service has improved, and the solutions come faster.

30 April 2026
Unprompted review
Preply  logo

Reply from Preply

Greetings,

We are sincerely grateful for your positive feedback.🤩 If you are happy with services we provide, don't miss a chance to rate us on Google Play: https://bit.ly/3sh12M2 and App Store: https://apple.co/3sfXjyl

Thank you for using Preply and have a wonderful day!
Preply Team

Rated 5 out of 5 stars

Messages by Tutors to Preply

Messages by Tutors to Preply , seeking help on an issue are replied satisfactorily.

30 April 2026
Unprompted review
Preply  logo

Reply from Preply

Greetings,

We are sincerely grateful for your positive feedback.🤩 If you are happy with services we provide, don't miss a chance to rate us on Google Play: https://bit.ly/3sh12M2 and App Store: https://apple.co/3sfXjyl

Thank you for using Preply and have a wonderful day!
Preply Team

Rated 5 out of 5 stars

Fast, convenient and affordable

I love how easy I could find a tutor who was really skilled and competent but also affordable and matched my schedule

20 April 2026
Preply  logo

Reply from Preply

Greetings,

We are sincerely grateful for your positive feedback.🤩 If you are happy with services we provide, don't miss a chance to rate us on Google Play: https://bit.ly/3sh12M2 and App Store: https://apple.co/3sfXjyl

Thank you for using Preply and have a wonderful day!
Preply Team

Rated 5 out of 5 stars

Successful language learning with Preply

I have been using Preply for almost one and a half years now. At first I used the platform to improve my Greek and now I am using it to keep up and improve my level of conversational English. What I like most about Preply is that you can choose your tutors according to your goals and you can decide yourself how much money you want to spend per lesson. I am enthusiastic about the quality of teaching the tutors provide as well as about the quality of Preply's customer service. I can fully recommend Preply to anyone who wants to make real progress in learning a particular language.

30 April 2026
Preply  logo

Reply from Preply

Greetings,

We are sincerely grateful for your positive feedback.🤩 If you are happy with services we provide, don't miss a chance to rate us on Google Play: https://bit.ly/3sh12M2 and App Store: https://apple.co/3sfXjyl

Thank you for using Preply and have a wonderful day!
Preply Team

Rated 5 out of 5 stars

A very good website

A very good website. You can schedule your lessons anytime according to your schedule, and you can learn any language you want from home without needing to go anywhere. I am very happy with my tuttor and with the results; I have been learning English for one year.

30 April 2026
Preply  logo

Reply from Preply

Greetings,

We are sincerely grateful for your positive feedback. If you are happy with services we provide, don't miss a chance to rate us on Google Play: https://bit.ly/3sh12M2 and App Store: https://apple.co/3sfXjyl

Thank you for using Preply and have a wonderful day!
Preply Team

Rated 5 out of 5 stars

Good experience ❤️

30 April 2026
Unprompted review
Preply  logo

Reply from Preply

Greetings,

We are sincerely grateful for your positive feedback. If you are happy with services we provide, don't miss a chance to rate us on Google Play: https://bit.ly/3sh12M2 and App Store: https://apple.co/3sfXjyl

Thank you for using Preply and have a wonderful day!
Preply Team

Rated 5 out of 5 stars

My experience with Preply as a Tutor so…

My experience with Preply as a Tutor so far is truly phenomenal. The way they manage the platform really deserves 5 stars! It is so easy to use. I did not struggle once to figure out what to do or where to find something. The support they provide on every level is outstanding. Thank you for creating this platform - it provides opportunities for so many people across the world to generate income and to access professional development that is not always available in certain countries.

30 April 2026
Unprompted review
Preply  logo

Reply from Preply

Greetings,

We are sincerely grateful for your positive feedback.🤩 If you are happy with services we provide, don't miss a chance to rate us on Google Play: https://bit.ly/3sh12M2 and App Store: https://apple.co/3sfXjyl

Thank you for using Preply and have a wonderful day!
Preply Team

Rated 4 out of 5 stars

The tutor makes the experience great

The tutor makes the experience great. Your website is alright but not very easy if you want to book several lessons individually, this is a slow process. Also, there are too many automatic emails and messages added to my message with my tutor.

30 April 2026
Preply  logo

Reply from Preply

Dear,

Thank you very much for sharing your feedback! We really appreciate inputs from our customers. We are always looking for ways to improve our product and services, and your opinion means a lot to us. The feedback will be delivered to the team.

Thank you for using Preply and have a wonderful day!
Preply Team

Rated 5 out of 5 stars

best support quick answer and…

best support quick answer and straightforward to the point

30 April 2026
Unprompted review
Preply  logo

Reply from Preply

Greetings,

We are sincerely grateful for your positive feedback.🤩 If you are happy with services we provide, don't miss a chance to rate us on Google Play: https://bit.ly/3sh12M2 and App Store: https://apple.co/3sfXjyl

Thank you for using Preply and have a wonderful day!
Preply Team

Rated 5 out of 5 stars

I couldn t understand the foreigner`s…

I couldn t understand the foreigner`s speech. Now I can understand very well. I gratefull Preply for such kind of traning

20 April 2026
Preply  logo

Reply from Preply

Greetings,

We are sincerely grateful for your positive feedback.🤩 If you are happy with services we provide, don't miss a chance to rate us on Google Play: https://bit.ly/3sh12M2 and App Store: https://apple.co/3sfXjyl

Thank you for using Preply and have a wonderful day!
Preply Team

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