Powerland Industries Ltd Reviews 

1,946
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 282 reviews, reviewers overwhelmingly had a great experience with this company. Many customers praise the prompt and efficient delivery service, often noting quick arrival times even for large items or long distances. Reviewers frequently highlight the excellent quality of products received, which are often well-packaged and accurately described. People consistently appreciate the competitive pricing and the overall superb service experience, making the shopping process easy and satisfactory. However, some customers also noted inconsistencies with delivery communication, mentioning a lack of tracking information or estimated arrival times. A few people also experienced delays, with orders sometimes taking longer than the advertised delivery times.

What people talk about most

Delivery service

Customers had positive experiences with delivery service, frequently praising the quick and efficient... See more

Product

Customers consistently note positive experiences with product, often praising the quality and competitive... See more

Service

People report positive experiences with service, with many reviewers expressing satisfaction and stating they... See more

Order

Consumers find order experiences to be ambiguous, with many praising the ease of ordering and quick delivery... See more

Price

Reviewers highlight positive aspects of price, with many customers finding competitive and good prices for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very helpful staff at Alcester office. Prompt delivery, 3 days via Parcel Force,well packaged. Only slight problem was I chose to order fuse holder + fuses, only to find the inverter had an internal... See more

Rated 5 out of 5 stars

I highly recommend Powerland Industries Ltd An excellent, professional and friendly team. Thank you Sam and Paul. This was my third attempt to source a battery for my 100 year old Austin 7.... See more

Company replied

Rated 5 out of 5 stars

1st time using Powerland Industries. Items I needed were well priced, postal costs also competitive. The website was clear and simple to navigate, items were dispatched and received quickly with email... See more

Rated 5 out of 5 stars

First time I've bought from Powerland. Good website, found what I wanted straight away and was able to pay effortlessly by bank transfer, which I prefer. Goods arrived from 400 miles away, on a pallet... See more


Company details

  1. Solar Energy Equipment Supplier
  2. Battery Wholesaler
  3. Solar Energy Company
  4. Solar Photovoltaic Power Plant

Written by the company

Supplier of Renewable Energy Products including Solar Panels, Inverters and Battery Storage. Also Power Generators powered by LPG of Petrol / Diesel. Supply to retail customers and trade account customers / installers.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 70% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.5

All reviews

(1,946)

255 reviews in the last 12 months

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Rated 5 out of 5 stars

Great communication from

Had a bit of a glitch with delivery that was coming direct from Victron but excellent communication from Ben sorted it out

6 April 2026
Powerland Industries Ltd logo

Reply from Powerland Industries Ltd

Hi Tim,

Thank you for your review and for bringing this to our attention.

I’m very sorry to hear that your order has not yet been received. I can see that it was placed over the bank holiday weekend and dispatched on Wednesday, following the bank holiday on Monday.

Regarding the tracking, on this occasion your fuses were shipped directly from Victron’s dispatch centre to avoid additional stock transfers. Unfortunately, this service is not tracked, and I apologise for any inconvenience this may cause.

As it is currently the weekend, I’m unable to investigate this further until Monday morning. However, it is possible that Victron has experienced a backlog following the four-day Easter break, which may have resulted in a delay. Under normal circumstances, your order would have already been delivered, so I do sincerely apologise for this.

I have also sent you an email to confirm that I am looking into this for you. I will provide an update as soon as I have more information. In the meantime, I would be happy to refund your carriage costs in light of the delay.

Thank you for your patience and understanding.

Kind regards,
Ben

Rated 5 out of 5 stars

What a great experience

What a great experience! From the moment I ordered the solar panels to receiving them this morning. Originally I was planning to pick them up but in the end I couldn't so had to call the guys and request delivery. They arrived 24 hrs later!!! Amazing turnaround time so thanks for making it easy guys. Just ordered some cabling and will be back for more Solar soon. Thanks again. J.

10 April 2026
Unprompted review
Rated 5 out of 5 stars

YBX7096 Car Battery, Fast Delivery + Professionally Packed

My existing car battery just died overnight without warning, (would not hold charge), so urgently needed a replacement - but wanted a better spec model (with hopefully better life & reliability). Having found the model I wanted - Yuasa YBX7096, and searched online, I found it available at Powerland. I phoned to confirm it was definitely in stock, then ordered from their website, (c 10 am). The new battery arrived c 13:30 the following day, (packaging was very good); and after fully charging this I fitted it later that day, (I tested this at 100% for the 700CCA spec). Price was good, albeit not the cheapest, however availability and quick delivery were very important factors in the purchasing decision. Turned out to be a good choice - very happy.

7 April 2026
Rated 3 out of 5 stars

Incorrect info on the web site.

I bought 2 batteries. These were urgently needed, and the web site said in stock. I wanted to confirm, so tried calling twice, plus the chat line. Made no progress with either, so I ordered and paid.
Later I called, to check when I could collect, to be told these were not actually in stock, and would not be on site until next Tuesday. Hopeless! After much discussion, I will collect from their supplier in Fareham on Tuesday. This is 3 days later than I wanted.

2 April 2026
Powerland Industries Ltd logo

Reply from Powerland Industries Ltd

Hi Paul,

Thank you for your review.

I’m sorry to hear that you were disappointed with your experience, particularly as you required the batteries urgently. I do appreciate how important timing was in this case.

I would like to clarify a few points regarding your order. The items you purchased were in stock within our wider UK network; however, as noted on our product pages, not all items are held on-site at our Alcester location. We do highlight this under the “Collection Available – More Info” section, where we advise customers to contact us in advance to confirm availability at a specific branch before travelling.

Your order was placed on Thursday and, under normal circumstances, we would have arranged for the batteries to be transferred to Alcester for collection the following working day. Unfortunately, due to the Easter bank holiday (Friday and Monday), our usual transfer schedule was disrupted, which meant the earliest collection date was Tuesday.

I’m also sorry that you experienced difficulty reaching us by phone and live chat. We do experience particularly high demand at times, but we recognise the importance of being accessible, especially when orders are time-sensitive, and we are reviewing this internally.

That said, I’m pleased we were able to arrange for you to collect directly from the manufacturer in Fareham as a workaround, although I appreciate this was not your original plan.

Thank you for your feedback. It is genuinely appreciated, and we will use it to continue improving both our communication and service.

Kind regards,
Powerland

Rated 5 out of 5 stars

Exceptional Service

Ordered on Tuesday items delivered Wednesday what a service this is the second order from this supplier and I cannot find anything other than give praise for the exceptional service

31 March 2026
Rated 3 out of 5 stars

Delivery experience is not ideal

The website is easy to use with a good range of products. Placing an order was quick and easy. Delivery was expensive, and there was no communication. The delivery driver turned up unannounced with a pallet which he left in the road. For the cost and size of the delivery, I would expect more communication.

30 March 2026
Rated 5 out of 5 stars

Great Customer Service

Order was unfortunately out of stock - but they were very proactive in reaching out to let me know, and swapped out the battery I had ordered for a more expensive in-stock version at no extra charge.

25 March 2026

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