Very helpful staff at Alcester office. Prompt delivery, 3 days via Parcel Force,well packaged. Only slight problem was I chose to order fuse holder + fuses, only to find the inverter had an internal... See more
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Company details
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Supplier of Renewable Energy Products including Solar Panels, Inverters and Battery Storage. Also Power Generators powered by LPG of Petrol / Diesel. Supply to retail customers and trade account customers / installers.
Contact info
Unit 3 Adams Way, Alcester, Warwickshire , B49 6PU, Alcester, United Kingdom
- 01527 962 968
- info@powerland.co.uk
- powerland.co.uk
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Replied to 73% of negative reviews
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Delivered promptly.
Excellent customer service
I wanted a specific car battery which Powerland could supply at a good price, and they are close enough that I could collect it to avoid the carriage. I rang them to see if they had one on the shelf but they were out of stock and ordered it for me. They couldn't have been more helpful on the telephone. I went to collect it a few days later and again they couldn't have been more friendly and helpful. They even insisted on carrying it to the car for me. I couldn't fault their customer service and will certainly use them again.
Super helpful at the point of order and…
Super helpful at the point of order and collection. Ben was really helpful to make sure I got all the right fittings for my home system.
Great Service, effortless, efficient
First time I've bought from Powerland. Good website, found what I wanted straight away and was able to pay effortlessly by bank transfer, which I prefer. Goods arrived from 400 miles away, on a pallet, in less than 36hrs. Definitely now looking here first for future orders.
Customer experience
The planning and support provided by the business development manager Dom has been particularly efficient and comprehensive, prices competitive excellent to deal with end to end. Highly recommend Powerland and look forward to a successful partnership.
Poor communication
Poor communication, don't answer messages/emails. lt would have been a good transaction apart from the above, could have been *****
Product hasn't arrived
Product hasn't arrived, seller hasn't responded to my emails and there's no way of chasing it on their site
Helpful staff
I reserved the battery 3 weeks ago and then collected in person. The staff was very helpful to load the battery into the boot of my car.
Good value for money
Good value for money. Sadly used a carrier who sent a tracker which messaged 3 days running promising delivery. I ended up ringing the supplier who contacted the carrier. Delivered next day
Ordered 3 items
Ordered 3 items, and upon checking after delivery only one item was correct, and the other didn't appear to be a genuine victron part but was also the incorrect size.
Emailed on April the 9th with an image and details on why it wasn't correct.
It has been 1 week and still no response, disappointing.
update: have since have response from trustpilot, their supplier can't resolve so they have issued a refund.
Fast and easy
My scooter batteries arrived and I was…
My scooter batteries arrived and I was surprised to find that they were fully charged which was very helpful as I am disabled the price was good and delivered on time thank you for such good service

Reply from Powerland Industries Ltd
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