Powerland Industries Ltd Reviews 

1,946
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 282 reviews, reviewers overwhelmingly had a great experience with this company. Many customers praise the prompt and efficient delivery service, often noting quick arrival times even for large items or long distances. Reviewers frequently highlight the excellent quality of products received, which are often well-packaged and accurately described. People consistently appreciate the competitive pricing and the overall superb service experience, making the shopping process easy and satisfactory. However, some customers also noted inconsistencies with delivery communication, mentioning a lack of tracking information or estimated arrival times. A few people also experienced delays, with orders sometimes taking longer than the advertised delivery times.

What people talk about most

Delivery service

Customers had positive experiences with delivery service, frequently praising the quick and efficient... See more

Product

Customers consistently note positive experiences with product, often praising the quality and competitive... See more

Service

People report positive experiences with service, with many reviewers expressing satisfaction and stating they... See more

Order

Consumers find order experiences to be ambiguous, with many praising the ease of ordering and quick delivery... See more

Price

Reviewers highlight positive aspects of price, with many customers finding competitive and good prices for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very helpful staff at Alcester office. Prompt delivery, 3 days via Parcel Force,well packaged. Only slight problem was I chose to order fuse holder + fuses, only to find the inverter had an internal... See more

Rated 5 out of 5 stars

I highly recommend Powerland Industries Ltd An excellent, professional and friendly team. Thank you Sam and Paul. This was my third attempt to source a battery for my 100 year old Austin 7.... See more

Company replied

Rated 5 out of 5 stars

1st time using Powerland Industries. Items I needed were well priced, postal costs also competitive. The website was clear and simple to navigate, items were dispatched and received quickly with email... See more

Rated 5 out of 5 stars

First time I've bought from Powerland. Good website, found what I wanted straight away and was able to pay effortlessly by bank transfer, which I prefer. Goods arrived from 400 miles away, on a pallet... See more


Company details

  1. Solar Energy Equipment Supplier
  2. Battery Wholesaler
  3. Solar Energy Company
  4. Solar Photovoltaic Power Plant

Written by the company

Supplier of Renewable Energy Products including Solar Panels, Inverters and Battery Storage. Also Power Generators powered by LPG of Petrol / Diesel. Supply to retail customers and trade account customers / installers.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 73% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(1,946)

253 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent customer service

I wanted a specific car battery which Powerland could supply at a good price, and they are close enough that I could collect it to avoid the carriage. I rang them to see if they had one on the shelf but they were out of stock and ordered it for me. They couldn't have been more helpful on the telephone. I went to collect it a few days later and again they couldn't have been more friendly and helpful. They even insisted on carrying it to the car for me. I couldn't fault their customer service and will certainly use them again.

22 April 2026
Rated 5 out of 5 stars

Great Service, effortless, efficient

First time I've bought from Powerland. Good website, found what I wanted straight away and was able to pay effortlessly by bank transfer, which I prefer. Goods arrived from 400 miles away, on a pallet, in less than 36hrs. Definitely now looking here first for future orders.

20 April 2026
Rated 5 out of 5 stars

Customer experience

The planning and support provided by the business development manager Dom has been particularly efficient and comprehensive, prices competitive excellent to deal with end to end. Highly recommend Powerland and look forward to a successful partnership.

17 April 2026
Rated 5 out of 5 stars

Helpful staff

I reserved the battery 3 weeks ago and then collected in person. The staff was very helpful to load the battery into the boot of my car.

15 April 2026
Rated 3 out of 5 stars

Good value for money

Good value for money. Sadly used a carrier who sent a tracker which messaged 3 days running promising delivery. I ended up ringing the supplier who contacted the carrier. Delivered next day

13 April 2026
Rated 3 out of 5 stars

Ordered 3 items

Ordered 3 items, and upon checking after delivery only one item was correct, and the other didn't appear to be a genuine victron part but was also the incorrect size.
Emailed on April the 9th with an image and details on why it wasn't correct.
It has been 1 week and still no response, disappointing.

update: have since have response from trustpilot, their supplier can't resolve so they have issued a refund.

9 April 2026
Unprompted review
Rated 1 out of 5 stars

The item I ordered has not been…

The item I ordered has not been delivered yet.

8 April 2026
Powerland Industries Ltd logo

Reply from Powerland Industries Ltd

Hi Duncan,

Thank you for your review and for bringing this to our attention.

I’m very sorry to hear that your order has not yet been received. I can see that your order was placed on Sunday and dispatched on Wednesday, following the bank holiday on Monday.

As it is currently the weekend, I’m unable to investigate this further until Monday morning. However, it is possible that DHL has experienced a backlog following the four-day Easter break, which may have caused a slight delay. Under normal circumstances, your battery would have already been delivered, so I do sincerely apologise for the inconvenience caused.

I have also sent you an email to confirm that I am looking into this for you. Once I have more information, I will update you as soon as possible. In the meantime, I would be happy to refund your carriage costs in light of the delay.

Thank you for your patience and understanding.

Kind regards,
Ben

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