The strimmer spool for the Hyundai brush cutter looked like the original it replaced, even down to the blue nylon cord that came with it. Good value for money and your site is a lot easier to navigate... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Have a old Hyundai lawnmower and needed a new drive wheel unfortunately this was longer available. After speaking to a sales representative he managed to find a replacement delivered the next day, no... See more
Company replied
I had taken my hyundai petrol lawnmower to be repaired with a new gearbox but the engineer had tried everywhere to get the part with no luck so I said I will try to get it. As I had used power spares... See more
Company replied
Great service, part required was easily identified. Really quick delivery.(Royal Mail) I wish more companies would use Royal Mail rather than couriers for small items. Would definitely recommend th... See more
Company replied
Company details
Written by the company
Power Spares is a trading name of Genpower Limited. As part of the Genpower family Power Spares offers you the expertise, efficiency and quality assurance of a large organisation which uses the latest warehousing, distribution, customer service and inventory management technology to ensure that you receive your parts as quickly as possible. We have a vast stock-holding of spare parts in our UK warehouses to ensure that when your machine needs repair, we're here to help you get back up and running as quickly as possible.
Contact info
Isaac Way, SA72 4RW, Pembroke Dock, United Kingdom
- 01646687880
- Parts@genpower.co.uk
- power-spares.co.uk
4.6
Excellent
914 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 75% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy to find and book the spare part.
Easy to find and book the spare part.
Delievered within a couple of days, well packaged.
Back up and running -so a happy person.
17 September 2026
Reply from Power Spares
Dear David, thank you for taking the time to share your review. We are delighted to hear that you found the spare part easily, that it arrived well-packaged within a couple of days, and that your equipment is back up and running. We truly appreciate your custom and support, and we look forward to serving you again in the future.
Kind regards,
Rukshal
Reply from Power Spares
Dear Dave, thank you for taking the time to share your review. We are delighted to hear that you were pleased with our service and reasonable pricing. We truly appreciate your custom and support, and we look forward to serving you again in the future.
Kind regards,
Rukshal
Simply can’t do better.
Simply. Great service. Dispatched same day after ordering. Two days later was using mower again.
Excellent and highly recommended.
24 September 2026
Reply from Power Spares
Dear Mark, thank you for taking the time to share your review. We are delighted to hear that your order was dispatched promptly and that you were able to get your lawnmower back up and running so quickly. We truly appreciate your high recommendation and custom, and we look forward to assisting you again in the future.
Kind regards,
Rukshal
Customer looking for and obtaining old time service!
Very quick reaction with the order I placed with you, good quality product. I will certainly use you again.
24 September 2026
Reply from Power Spares
Dear Arthur, thank you for taking the time to share your review. We are delighted to hear that you experienced a prompt dispatch with your order and were pleased with the quality of the product. We truly appreciate your kind feedback and custom, and we look forward to serving you again in the future.
Kind regards,
Rukshal
Reply from Power Spares
Dear Peter, thank you for taking the time to share your review. We are delighted to hear that you experienced a prompt and efficient service with your order. We truly appreciate your custom and support, and we look forward to serving you again in the future.
Kind regards,
Rukshal
found what I wanted within minuets
found what I wanted within minuets. and the parts arrived the next day all genuine parts. great service.
23 September 2026
Reply from Power Spares
Dear Sharon, thank you for taking the time to share your review. We are delighted to hear that you found the required parts quickly and that your genuine components arrived the very next day. We truly appreciate your custom and support, and we look forward to serving you again in the future.
Kind regards,
Rukshal
Excellent service Next day on cylinder…
Excellent service Next day on cylinder and piston . took about 3 days for other spare parts.
23 September 2026
Reply from Power Spares
Dear Mr Ford, thank you for taking the time to share your review. We are delighted to hear that you experienced excellent service and next-day delivery on your cylinder and piston, as well as prompt delivery for your remaining spare parts. We truly appreciate your custom and support, and we look forward to serving you again in the future.
Kind regards,
Rukshal
Reply from Power Spares
Dear Mr Davis, thank you for taking the time to share your review. We are pleased to hear that our team resolved the issue with your delivery swiftly and to your satisfaction. We truly appreciate your custom and support, and we look forward to serving you again in the future.
Kind regards,
Rukshal
Reply from Power Spares
Dear Mr Patel, thank you for taking the time to share your review. We are delighted to hear that your order arrived promptly and without delay. We truly appreciate your custom and support, and we look forward to serving you again in the future.
Kind regards,
Rukshal
The very prompt action
The very prompt action. Ordered on one day and got the product two days later.
Very good service and polite people serving.
22 September 2026
Reply from Power Spares
Dear Mr Maclennan,
Thank you for leaving such a wonderful review! We are thrilled to hear that you enjoyed our prompt delivery and had a great experience with our team. Providing polite, efficient service is always our top priority.
We truly appreciate your support and hope you enjoy your new product!
Best regards,
Rukshal
Prompt service
22 September 2026
Reply from Power Spares
Dear Keith,
We're glad we could get your order processed and delivered promptly. We appreciate your support!
Best regards,
Rukshal
Excellent service
Excellent service, received goods within a day and great quality.
15 September 2026
Reply from Power Spares
Dear Kevin,
Thank you so much for the fantastic review! We are thrilled to hear that your order arrived next-day and that you're delighted with the quality of your goods.
We truly appreciate your feedback and look forward to serving you again!
Best regards,
Rukshal
talking to people who know their…
talking to people who know their product and are genuine
14 September 2026
Reply from Power Spares
Dear Keith,
Thank you so much for the kind words! Our team takes great pride in knowing our machinery inside out and offering honest, reliable advice to our customers. Hearing that come through in your experience truly means a lot to us.
We appreciate your support and look forward to helping you again in the future!
Best regards,
Rukshal
I found it very easy to find the item I…
I found it very easy to find the item I needed.
Very easy to order and pay for the item.
Super fast delivery.
21 September 2026
Reply from Power Spares
Dear Tony,
Thank you so much for the kind words! Our team takes great pride in knowing our machinery inside out and offering honest, reliable advice to our customers. Hearing that come through in your experience truly means a lot to us.
We appreciate your support and look forward to helping you again in the future!
Best regards,
Rukshal
Reply from Power Spares
Dear David,
Thank you for your feedback, and please accept our sincere apologies for your disappointment regarding the after-sales support you received.
We understand how frustrating it is when a machine experiences an issue, particularly after the warranty period has expired. While we are unable to carry out repairs or replacements under warranty once that period has ended, we certainly strive to offer guidance and solutions to support our customers whenever possible.
If there is anything else we can help you with, do let us know.
Kind regards,
Very quick one part of my order was…
Very quick one part of my order was wrong but was rectified very quickly no hassle highly recommend
15 September 2026
Reply from Power Spares
Dear Mr Tait,
Thank you for leaving such a positive review! While we always aim to get every order 100% right the first time, we're glad to hear that our team resolved the mix-up quickly and hassle-free for you.
We truly appreciate your recommendation and your business!
Best regards,
Rukshal
Timely and accurate service.
21 September 2026
Reply from Power Spares
Dear Graham,
Thank you for leaving us a review! We're glad to hear you enjoyed prompt and accurate service.
We truly appreciate your support and look forward to serving you again!
Best regards,
Rukshal
Excellent service
Excellent service. Products well packaged and received promptly. Recommended.
7 September 2026
Reply from Power Spares
Dear Mike,
Thank you for the fantastic review and recommendation! We are thrilled to hear that your order was well-packaged and arrived promptly.
We truly appreciate your support and look forward to serving you again!
Best regards,
Rukshal
Reply from Power Spares
Dear Matt,
Thank you for the fantastic review and recommendation! We are thrilled to hear that your order was well-packaged and arrived promptly.
We truly appreciate your support and look forward to serving you again!
Best regards,
Rukshal
Reply from Power Spares
Dear John,
Thank you so much for the review! We're glad we could get your order to you so quickly.
We truly appreciate your support and look forward to serving you again!
Best regards,
Rukshal
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.