Porta Delivery Reviews 

1,012
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 661 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient delivery service, frequently noting prompt arrivals, swift execution, and timely updates throughout the process. Many people highlight the helpful and polite staff, especially the drivers, who are often described as professional and careful, ensuring a smooth and stress-free experience. Consumers also appreciate the competitive and fair pricing, often finding it a great value for the high quality of service received. However, some people mentioned occasional issues with communication, specifically regarding unclear pickup or delivery times, which led to uncertainty for a few customers.

What people talk about most

Delivery service

Customers had positive experiences with delivery services, frequently praising the promptness and efficiency... See more

Service

Customers consistently note positive experiences with service, often describing it as excellent, efficient,... See more

Staff

Reviewers mention positive feedback about staff, consistently praising their politeness, friendliness, and... See more

Price

Users describe positive interactions with price, frequently highlighting the affordability and competitive... See more

User experience

Consumers find the user experience to be positive, highlighting the ease of use and seamlessness of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy booking system where you can actually write exactly what you want done. Excellent service from Anthony who kept us informed with ETA. I had the item delivered the next day from booking. Brilliant... See more

Rated 5 out of 5 stars

I booked the removal of 2 Adirondack Garden Chairs from my sister's home in Louth to mine in Belper. It's a 2 and a half hour drive and these guys did it, on a flexible booking, the next day for £89... See more

Rated 5 out of 5 stars

Had a Porta collection and delivery this week and they were terrific! Have used many courier services but this is the first time with Porta. They made the whole experience so easy and just did the jo... See more

Rated 5 out of 5 stars

Excellent service from Porta Delivery.. Very fair prices, paid a small amount booking fee and the rest of the payment was taken automatically from my account upon delivery. Was informed goods ha... See more


Company details

  1. Courier and Delivery Service
  2. Logistics Service
  3. Mailing Service
  4. Moving and Storage Service
  5. Shipping Company

Written by the company

Need something delivered? Porta Delivery makes it simple. Book a courier in minutes for anything from a small parcel to large furniture and full removals. Our platform matches your job with trusted independent drivers already moving around the UK, with transparent pricing and a real team on hand if you need us.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(1,012)

670 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent collection and delivery

Excellent collection and delivery. Courteous, excellent communication, straight forward to book and careful in handling a dining table and chairs set.
Totally recommend.

1 June 2026
Unprompted review
Porta Delivery logo

Reply from Porta Delivery

Thanks Jennifer, dining sets need careful hands so it's great to hear the courier took good care of yours.

Rated 5 out of 5 stars

Great service

Great service! Easy to book and at quite short notice. Delivery drivers were careful and courteous. Would definitely recommend.

31 May 2026
Unprompted review
Porta Delivery logo

Reply from Porta Delivery

Thanks Clare, glad we could help at short notice and the drivers were careful with everything.

Rated 5 out of 5 stars

Prompt, efficient and great communication

Within an hour of booking the delivery I received contact details of the driver. Who in turn got in touch to say what time he’d be collecting the package the following day. He was prompt and also kept in touch with the receiver. And the price was highly competitive compared to other alternatives. Super prompt and efficient - couldn’t fault it.

1 June 2026
Unprompted review
Porta Delivery logo

Reply from Porta Delivery

Thanks Rachel, this is exactly how we want every job to run. Glad the driver kept everyone in the loop.

Rated 5 out of 5 stars

Absolutely brilliant

Absolutely brilliant. Passport picked up in Bristol, delivered to Shoreham-by-Sea. Massive thanks

1 June 2026
Unprompted review
Porta Delivery logo

Reply from Porta Delivery

Thanks! Passports are about as urgent as it gets, glad we got it there. Bristol to Shoreham, no problem.

Rated 5 out of 5 stars

I had some kitchen units picked up half…

I had some kitchen units picked up half the country away from
My home. The site was easy to use. I had good communication from the couriers and the company. and they took good care of the items.

1 June 2026
Unprompted review
Porta Delivery logo

Reply from Porta Delivery

Thanks for the review, glad the couriers took good care of the units and kept you updated.

Rated 5 out of 5 stars

Highly Recommend

The booking system was really easy to follow and the communication after booking was very clear.
The guys who came to move my very heavy item were very professional and polite. They did an excellent job and I was very happy with how it all went.
Would definitely recommend this company.

1 June 2026
Unprompted review
Porta Delivery logo

Reply from Porta Delivery

Thanks Alison, heavy items need the right team so it's great to hear the guys did an excellent job.

Rated 5 out of 5 stars

Amazing

Amazing, did the job well.

23 May 2026
Porta Delivery logo

Reply from Porta Delivery

Thanks Sunny, glad it all went well.

Rated 5 out of 5 stars

Seamless transaction.

Seamless transaction.
Good communication
Competitive prices
Goods arrived in perfect condition
Many thanks

31 May 2026
Unprompted review
Porta Delivery logo

Reply from Porta Delivery

Thanks Susan, glad everything arrived in perfect condition. See you next time.

Rated 3 out of 5 stars

Outstanding Delivery Person!

The gentleman who delivered our lost suitcase was absolutely wonderful; courteous, communicative, timely, generous and a very, very pleasant man. For the rest of the team, I always had to ask status rather than automatically get updates from them.

25 May 2026
Unprompted review
Porta Delivery logo

Reply from Porta Delivery

Thanks for the review Johnnie, I'm glad we were able to reunite you with your luggage!

Rated 5 out of 5 stars

Great prices

Great prices
Large network
Great, fuss free friendly service from Tayloys Courier

17 May 2026
Porta Delivery logo

Reply from Porta Delivery

Thanks, Shalesh. Glad to hear it all went smoothly

Porta

Rated 5 out of 5 stars

These guys are just superb !

These guys are just superb. Always competitive on price, regular delivery updates and the delivery drivers are always very customer focused too. Couldn't recommend them highly enough

26 May 2026
Unprompted review
Porta Delivery logo

Reply from Porta Delivery

Thanks, Tim. Kind words, we hope to help you again soon

Porta Delivery

Rated 5 out of 5 stars

Great service from Rob at Porta.

Great service from Rob at Porta.

Simple and easy to use service. Clear pricing that didn't mysteriously change up part way through the booking. Driver arrived on time at both ends of the delivery.

Recommended.

23 May 2026
Rated 5 out of 5 stars

Highly recommended

Really fast and efficient service! Polite and helpful and kept informed every step of the process. Items were collected exactly as planned and delivered safely.

Would highly recommend - which is unusual for a delivery service!!! If only I could select them for all my deliveries!!!

24 May 2026
Unprompted review
Rated 5 out of 5 stars

Communication with Paul from Porta…

Communication with Paul from Porta exceptional

Delivery guys Paul and Colin exceptional

First delivery guy cancelled 24 hours before which was not great but Porta found a fantastic delivery pair in time , which we were very satisfied with

Would recommend

23 May 2026
Unprompted review

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