Porta Delivery Reviews 

1,015
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 669 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent and efficient service, noting the ease of their overall experience. Many appreciate the prompt and reliable delivery, often receiving timely updates on their shipments. People frequently commend the staff and drivers for being pleasant, helpful, and professional. The pricing is also highlighted as fair and competitive. Reviewers frequently mention the clear communication provided, contributing to a stress-free process from booking to delivery. The company is often recommended for its ability to handle various needs, transporting items with care, and many users express their intention to use the service again due to consistently high quality.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, highlighting the wonderful service from... See more

Service

Customers consistently note positive experiences with service, often describing it as brilliant, efficient,... See more

Staff

Clients share positive opinions on staff, with many reviewers consistently praising the drivers and teams for... See more

Price

Users describe positive interactions with price, frequently highlighting the affordability and competitive... See more

User experience

People report positive experiences with user experience, consistently describing it as simple, easy to use,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I booked the removal of 2 Adirondack Garden Chairs from my sister's home in Louth to mine in Belper. It's a 2 and a half hour drive and these guys did it, on a flexible booking, the next day for £89... See more

Rated 5 out of 5 stars

Had a Porta collection and delivery this week and they were terrific! Have used many courier services but this is the first time with Porta. They made the whole experience so easy and just did the jo... See more

Rated 5 out of 5 stars

Excellent service from Porta Delivery.. Very fair prices, paid a small amount booking fee and the rest of the payment was taken automatically from my account upon delivery. Was informed goods ha... See more

Rated 5 out of 5 stars

I was very happy with the service and steady feedback with this company. A very nice courier with clean smart van and fair price I particularly liked the way the site deals with detailing the ite... See more


Company details

  1. Courier and Delivery Service
  2. Logistics Service
  3. Mailing Service
  4. Moving and Storage Service
  5. Shipping Company

Written by the company

Need something delivered? Porta Delivery makes it simple. Book a courier in minutes for anything from a small parcel to large furniture and full removals. Our platform matches your job with trusted independent drivers already moving around the UK, with transparent pricing and a real team on hand if you need us.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(1,015)

626 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best courier experience

Best courier experience! Started a multi stop booking via email. Paul helped with various scenarios and quotes, and even once booking agents logged off I was still getting a helpful response. I managed to do a multi stop booking right before 9am and had a 10-12 slot. Everything arrived around 1pm - quickest and smoothest service ever! Big thank you

12 June 2026
Unprompted review
Rated 5 out of 5 stars

AMAZING!!!

Such an affordable option (which was so appreciated as a student), with very kind drivers and really excellent service. Literally every step of the process was a breeze from booking to the final move into my flat. Thank you porta! I will continue to use this service in the future.

9 June 2026
Unprompted review
Rated 5 out of 5 stars

A last minute delivery

I needed a last minute delivery of 5 large items from Lancaster to Bath. Not only were the quotes competative, they could do it in the timescales (next day). The emails were clear, the driver communicated well, photos of the goods once on the van and got to their destination with plently of time. Excellent service all round.

9 June 2026
Unprompted review
Rated 5 out of 5 stars

The service was terrific

The service was terrific - professional, on time, very communicative all along the way (from pick up/collection to delivery). They took care of the goods and took photos before and after. Very professional and easy. Great value for service!

10 June 2026
Unprompted review
Rated 1 out of 5 stars

They hired 3 idiots to do a simple job…

They hired 3 idiots to do a simple job of moving house and totily messed up.they dropped our washing machine, put a dent in a fridge freezer, scratched a dining table.i would recommend that nobody uses this company.

30 May 2026
Porta Delivery logo

Reply from Porta Delivery

We're really sorry to hear this. We take reports of damage seriously and want to put things right where we can. However, it's now been two weeks since this booking and we have no record of you contacting us about this at all. Please get in touch at info@portadelivery.co.uk with your booking reference and details of the damage, and someone will look into this for you right away.

Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish. My delivery got there promptly and within the scheduled time and the driver communicated throughout the process so there was no guessing on updates.

8 June 2026
Unprompted review
Porta Delivery logo

Reply from Porta Delivery

Thanks Mon, great to hear the driver kept you updated throughout. Hope to see you again.

Rated 5 out of 5 stars

Porta Saved The Day!

My parents lost their car key four hours from home, on a Sunday, and were totally stranded. With very little hope of getting them home I came across Porta, and submitted a booking request to collect the key urgently and take it to them 200 miles away! I didn't expect any success (especially given the quote was half that of an uber) so was massively surprised when ten minutes later I had a courier allocated and on his way to collect the spare key. The courier kept me fully updated with his progress and absolutely saved the day, delivering the spare key and getting my parents on the road and back home. Honestly couldn't believe the service on a Sunday and didn't think for one minute that they'd actually be able to deliver on what they said they could...absolute life savers, five star service and will be using them again!

7 June 2026
Unprompted review
Porta Delivery logo

Reply from Porta Delivery

This is a brilliant one to read, thanks Dom. A spare key 200 miles on a Sunday is exactly the kind of job our couriers love. Really pleased we got your parents home safe.

Rated 5 out of 5 stars

Sofa delivery

Really good communication throughout. Nice guys.

7 June 2026
Unprompted review
Porta Delivery logo

Reply from Porta Delivery

Thanks Patrick, glad the comms were good and the guys looked after you.

Rated 5 out of 5 stars

Great service

This service was really easy to use, the courier picked up and dropped off on the same day which was fantastic.

1 June 2026
Unprompted review
Porta Delivery logo

Reply from Porta Delivery

Thanks! Same day collection and delivery is what we're built for. Glad it was easy.

Rated 5 out of 5 stars

Repeat customer

I’ve used Porta a number of times now. Drivers have always been friendly, efficient, and careful. It’s a service I’ll use again and again! It’s a brilliant concept & total value for money. Get yourself higher on Google!

1 June 2026
Unprompted review
Porta Delivery logo

Reply from Porta Delivery

Thanks Charlotte, repeat customers are the best compliment we can get. And we're working on the Google rankings, promise!

Rated 5 out of 5 stars

I’ve used Portadelivery before and have…

I’ve used Portadelivery before and have gone back to them
because of the efficient service, clear communication and good value for money. The couriers have always been polite and helpful.

1 June 2026
Unprompted review
Porta Delivery logo

Reply from Porta Delivery

Thanks Rose, really appreciate you coming back to us again. Glad the couriers have always looked after you.

Rated 5 out of 5 stars

Straightforward booking process

Straightforward booking process, well priced and great service - super impressed and would highly recommend

2 June 2026
Unprompted review
Porta Delivery logo

Reply from Porta Delivery

Thanks for the recommendation, glad the booking was easy and the price was right.

Rated 5 out of 5 stars

First time using Porta and will definitely use again

First time using Porta to move a furniture return from Halifax to Coventry. I will definitely use again when the need arises. It was a seamless process from start to finish - all at a very reasonable cost and with an immediate response to my request. The driver, Russell, was excellent and the comms throughout were clear and reassuring.

2 June 2026
Unprompted review
Porta Delivery logo

Reply from Porta Delivery

Thanks Richard, great to hear Russell looked after you from Halifax to Coventry. We'll pass the feedback on to him. See you next time.

Rated 5 out of 5 stars

Fast

Fast. Efficient. Great Communication. Better than the big guys who always mess things up.

2 June 2026
Unprompted review
Porta Delivery logo

Reply from Porta Delivery

Thanks Luke, we'll take that comparison any day!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look