Porta Delivery Reviews 

1,012
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 661 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient delivery service, frequently noting prompt arrivals, swift execution, and timely updates throughout the process. Many people highlight the helpful and polite staff, especially the drivers, who are often described as professional and careful, ensuring a smooth and stress-free experience. Consumers also appreciate the competitive and fair pricing, often finding it a great value for the high quality of service received. However, some people mentioned occasional issues with communication, specifically regarding unclear pickup or delivery times, which led to uncertainty for a few customers.

What people talk about most

Delivery service

Customers had positive experiences with delivery services, frequently praising the promptness and efficiency... See more

Service

Customers consistently note positive experiences with service, often describing it as excellent, efficient,... See more

Staff

Reviewers mention positive feedback about staff, consistently praising their politeness, friendliness, and... See more

Price

Users describe positive interactions with price, frequently highlighting the affordability and competitive... See more

User experience

Consumers find the user experience to be positive, highlighting the ease of use and seamlessness of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy booking system where you can actually write exactly what you want done. Excellent service from Anthony who kept us informed with ETA. I had the item delivered the next day from booking. Brilliant... See more

Rated 5 out of 5 stars

I booked the removal of 2 Adirondack Garden Chairs from my sister's home in Louth to mine in Belper. It's a 2 and a half hour drive and these guys did it, on a flexible booking, the next day for £89... See more

Rated 5 out of 5 stars

Had a Porta collection and delivery this week and they were terrific! Have used many courier services but this is the first time with Porta. They made the whole experience so easy and just did the jo... See more

Rated 5 out of 5 stars

Excellent service from Porta Delivery.. Very fair prices, paid a small amount booking fee and the rest of the payment was taken automatically from my account upon delivery. Was informed goods ha... See more


Company details

  1. Courier and Delivery Service
  2. Logistics Service
  3. Mailing Service
  4. Moving and Storage Service
  5. Shipping Company

Written by the company

Need something delivered? Porta Delivery makes it simple. Book a courier in minutes for anything from a small parcel to large furniture and full removals. Our platform matches your job with trusted independent drivers already moving around the UK, with transparent pricing and a real team on hand if you need us.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(1,012)

623 reviews in the last 12 months

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Rated 5 out of 5 stars

Wolf way cycle tour support

Porta were contracted to collect 5 bags weighing less than 15kg after 09 30 and deliver to destination hotels before 16 30 on 6 consecutive days. This contract was met with no issues. I would use this company again to support a multi destination cycle tour.

17 June 2026
Unprompted review
Rated 5 out of 5 stars

I had a bulky parcel to return to the…

I had a bulky parcel to return to the manufacturer. Porta’s service from quote to delivery was exemplary. Sending Tracking numbers and proof of delivery immediately were particularly helpful so that I could update the manufacturer at every step of the process.

22 June 2026
Unprompted review
Rated 5 out of 5 stars

Trusted With Our Wedding Day – Delivered Perfectly!

We used Porta Delivery’s service to transport several fragile wedding items to our venue and then return them to us afterwards, and the entire experience was fantastic from start to finish!

The booking process was straightforward, and the team were incredibly helpful, friendly and accommodating throughout.

Communication was excellent – we received reminders before collection and delivery, regular updates along the way, and photo confirmation once items had been delivered.

The drivers were professional, punctual and friendly, and most importantly, every item arrived safely and was returned to us in perfect condition.

Planning a wedding can be stressful, so having a reliable company we could completely trust was invaluable. We wouldn’t hesitate to use them again and would highly recommend them to anyone needing careful transport for valuable or fragile items.

Thank you to Paul, Dawid, Ismail and the team for such an excellent service!

20 June 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service!

Excellent service which was very easy to set up and great value for money. The Communication was also excellent. I will definitely use the service again!

30 May 2026
Unprompted review
Rated 5 out of 5 stars

Great couriers

Great couriers, quick, efficient and a reasonable price. Good comms and polite! Would definitely use again. This was my second transaction with Porta Delivery.

14 June 2026
Rated 5 out of 5 stars

Excellent service from Porta Delivery.

Excellent service from Porta Delivery..
Very fair prices, paid a small amount booking fee and the rest of the payment was taken automatically from my account upon delivery.
Was informed goods had been collected from one address and would be delivered to me within 30 minutes, and it was.
Van driver was very helpful bringing the goods in.
Would recommend Porta for all removals, large or small

17 June 2026
Unprompted review
Rated 3 out of 5 stars

1st partner let us down after waiting…

1st partner let us down after waiting for 10 days

6 June 2026
Porta Delivery logo

Reply from Porta Delivery

Hi Yag,

Apologies for the delay with the first courier. They did message you, but we agree communication should have been better and we have fed that back.

Glad we still got the job completed within your window in the end. Thanks for the honest feedback, it genuinely helps us improve.

Rated 5 out of 5 stars

Everything was as expected and as…

Everything was as expected and as booked with a very fair price.
The booking process is easy, transparent, you get a clear price and what you get for it which is great.
I will use this company again should I need.

13 June 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely brilliant !!!!

Absolutely brilliant !!!!! They kept me informed of our delivery all the way till our delivery reached our house. Delivery driver was polite, smart and friendly. Absolutely brilliant cannot fault this service in anyway. Will certainly use again if we need to. A big thankyou from us all. Just brilliant. 🙂🙂🙂🙂🙂

11 June 2026
Unprompted review
Rated 5 out of 5 stars

Best courier experience

Best courier experience! Started a multi stop booking via email. Paul helped with various scenarios and quotes, and even once booking agents logged off I was still getting a helpful response. I managed to do a multi stop booking right before 9am and had a 10-12 slot. Everything arrived around 1pm - quickest and smoothest service ever! Big thank you

12 June 2026
Unprompted review
Rated 5 out of 5 stars

AMAZING!!!

Such an affordable option (which was so appreciated as a student), with very kind drivers and really excellent service. Literally every step of the process was a breeze from booking to the final move into my flat. Thank you porta! I will continue to use this service in the future.

9 June 2026
Unprompted review

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