I received a personal handwritten note with the delivery which made it special- I still have the note. Aside from that the tea is wonderful. You have to go to a high tea to equal the experience
Company replied
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I received a personal handwritten note with the delivery which made it special- I still have the note. Aside from that the tea is wonderful. You have to go to a high tea to equal the experience
Company replied
I am a new customer to PMD tea. The tea selection and qualify is superb. I will be sampling all the teas they offer, so far I can highly recommend the glen alpin, the radiant rose and the mango sunshi... See more
Company replied
I ordered some Lemon & Ginger loose tea back on the 11th March 2026, send numerous emails to different departments and still not received anything yet you have taken the money from mu account. I c... See more
Company replied
With trust issue always being a factor when I purchase on line I couldn’t be anymore pleased with this company than I am. Experts not only in tea making but shipping also… I was notified all the way... See more
Company replied
Speciality teas direct from Sri Lanka. Probably the best tea money can buy - Just read our reviews. Loose Leaf Tea,Tea Bags, Breakfast Tea, Ceylon Tea, Planters Breakfast Tea, Earl Grey Tea, Black Tea, White Tea, Green Tea, Herbal Infusions, Inverness Tea Estate
Suite 16, 24-28 St Leonards Road, , SL4 3B, Windsor, United Kingdom
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I received a personal handwritten note with the delivery which made it special- I still have the note. Aside from that the tea is wonderful. You have to go to a high tea to equal the experience

Reply from PMD Tea
I love your green tea would not buy any other and have been a green tea drinker for over 25 years, yours is the best !!
I am a new customer to PMD tea. The tea selection and qualify is superb. I will be sampling all the teas they offer, so far I can highly recommend the glen alpin, the radiant rose and the mango sunshine (which also makes a delicious iced tea for the summer months). All the teas offer a luxury and indulgent tea drinking experience. The website is easy to use and the delivery is efficient.

Reply from PMD Tea
This is excellent tea delivered with efficiency and care! It is my special “weekend tea” and I thoroughly enjoy every cup. An added bonus is the information I receive from time to time about how this very special tea is grown, harvested and cured. Highly recommend!

Reply from PMD Tea
With trust issue always being a factor when I purchase on line I couldn’t be anymore pleased with this company than I am. Experts not only in tea making but shipping also… I was notified all the way about my purchase including a follow up after I received my tea which is the most excellent tea I have ever ordered … why to be guys …. 5 stars isn’t enough

Reply from PMD Tea
I ordered some Lemon & Ginger loose tea back on the 11th March 2026, send numerous emails to different departments and still not received anything yet you have taken the money from mu account.
I can see you have responded to people on Trustpilot so i hope you respond and advise when my delivery will arrive.
Transaction was on the 11th March for £26.75 at 18.08pm going to post code: GU15 4**
Appreciate feedback on where my order is and when as received nothing!

Reply from PMD Tea
Received in the USA quickly with some free samples and a nice handwritten note. Tea is excellent and I will be ordering more. Thanks

Reply from PMD Tea
Order placed but never dispatched. Attempted several times to get an update, but never heard back.

Reply from PMD Tea
I have ordered the tea on 20 Feb and not received any indication of when it will be delivered.

Reply from PMD Tea
I have not gotten my order that was placed a month ago. I have sent two emails . Absolutely no response . Very disappointed!

Reply from PMD Tea
I ordered a 250g bag of the Planters’ Mistress Loose Lea and it is the best tea I’ve ever had. If you like bergamot it’s a must try. Came promptly in a nice resealable package and a handwritten note which was a special touch. I won’t be getting tea from anywhere else but here!

Reply from PMD Tea
It took nearly 3 weeks to receive our order. If I had known it would take that long, I would have purchased the tea from another provider.

Reply from PMD Tea
We came across this tea in Oban whilst booked in for an afternoon tea. It was without doubt one of the nicest teas we have tasted, both refreshing and strong (just as we like it). We asked the hotel for the maker and ordered online. Easy to order, fast delivery and a personal hand written note inside the order all added to a fantastic experience and customer satisfaction.

Reply from PMD Tea
Ordered my partner some tea as a birthday present after falling in love with it on holiday last year. The package shipped to Chicago from the UK with no difficulties and even included a lovely handwritten letter letting us know that they’d be in the US later this year!

Reply from PMD Tea
The tea is lovely. I was in London this past summer and took afternoon tea where PMD teas were served. Delish! What made this really great though was the hand written note that came with my order wishing a heartfelt thanks that someone in North Dakota was purchasing their tea. Made my heart all warm and fuzzy.

Reply from PMD Tea
The best green tea I have ever tasted! I only drink green tea so it is an important drink for me. Super service too, each tea bag individually wrapped and all delivered in a strong box. To top it off I received a handwritten letter which arrived separately through the post, from the owner, thanking me for the purchase. What was even more surprising they are my neighbours! The company is based in Windsor UK. That was a very pleasant surprise.

Reply from PMD Tea
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