I just discovered Plant Addicts this spring and I have already purchased several times. The plants arrive healthy and in good condition. I am particularly impressed with their above and beyond honesty... See more

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
About Plant Addicts
Written by the company

Plant Addicts is a small, family-owned business that strives to provide the highest quality plants, gardening products, and the best customer service to our customers. Our mission is to help you create the outdoor oasis of your dreams.
Free Best In Class Plant Warranty
Plant Addicts provides a free 1-year plant warranty to all bushes, trees, and perennials. Plant Addicts also provides a 30-day guarantee on all annuals and houseplants. So you can order with confidence that the plants you receive will be happy, healthy, and ready to thrive at your home!
Why Choose Plant Addicts?
-
Best in Class Plant Warranty & Guarantee
-
Family-Owned Business - Customer Service With A Personal Touch
-
Exclusive Plant Varieties You Can't Find Locally
-
Free Plant Care Advice
4,000+ Different Nursery Quality Plants Available
Contact info
United States
- (833) 577-0999
- info@plantaddicts.com
- plantaddicts.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 37% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great healthy plants
Great healthy plants delivered as promised they are gorgeous!
Quick & curyeous service
Quick & curyeous service. Trees arrived packaged very securely and they look beautiful. I will order from you again l, and highly recommend you to others.
Above and beyond
I placed my order, received notification of order, and again when shipped. One day's delay, but advised of such, and plant arrived in tip-top condition. Planted into pot yesterday, and caring for it tenderly. Can hardly wait to see it bloom with those amazing blossoms and pumpkins to follow.
The plants that I previously ordered…
The plants that I previously ordered arrived today and looked healthy so I am taking a chance and ordering a few more( and the free shipping helped)!
I just discovered Plant Addicts and Love them…
I just discovered Plant Addicts this spring and I have already purchased several times. The plants arrive healthy and in good condition. I am particularly impressed with their above and beyond honesty and service regarding the Ninja Hosta that they offered a complete refund once they discovered they may have a hosta virus! Just FYI, I order the pots only as I don't want small plants.
Great website, selection, and process (and people)
I finally broke down and purchased some quality planters for my front yard. So, I needed plants and turned to Plant Addicts to fulfill my needs. I did my own selection, but I did have a question on one plant and used the 'chat' feature on their excellent website. She was able to confirm my selection. I pre-ordered about 15 plants and they arrived the week they said they would (May 18th). I was nervous about 'mail-order' plants, but they arrived unharmed (though FEDEX can't read the "Plants, This Side Up" on the side of the box). I liked the way they were protected. Only one plant was missing due to an out of stock/plant quality issue. Never fear, on the same day they arrived, I used 'Chat' again to get a replacement plant chosen and shipped for free. I can't speak to the flower quality yet, but I'm thinking all will be good based on the many reviews I read. Looking forward to next year, assuming all goes well this year.
A new customer
A new customer, I ordered a rose plant from Plant Addicts and it was impeccable when it was delivered; no plant damage, no wilting, no yellowing, very healthy, with multiple buds, bloomed in 2 weeks. I was encouraged and ordered another rose with the same amazing result that brought a smile to my face. The communication is great, prompt, fast delivery and good packaging. Very satisfied with my experience. Thank you
Plant Addicts is the very best company…
Plant Addicts is the very best company from which I have ever purchased roses. The shipping is fast, and the saplings arrive well-packaged and healthy! I highly recommend that everyone purchase their plants from this company. A huge thank you to your family for delighting us with such a wide selection of plants—may your business flourish just as beautifully as the roses in our gardens. Thank you so much!
Great Plants - Quick Shipping
Great family business that takes excellent care of its customers! Very healthy plants were shipped quickly and arrived in great condition - carefully packed and protected from the rigors of shipment. I'll definitely be back.
Conversation with Hector to answer all…
Conversation with Hector to answer all my questions.
Great selection of beautiful plants and…
Great selection of beautiful plants and easy online ordering.
Great customer service
Two of the three plants I ordered were received in pristine condition. One plant that looked as it would have also been pristine was packaged poorly & arrived damaged. Eli resolved this issue quickly & a replacement plant is on its way. This Is my first time ordering from Plant Addicts, and I couldn't be happier with the plants & customer service. I expect to be a repeat customer.
My order arrived quickly and in…
My order arrived quickly and in wonderful shape. I will definitely order again.
Renzo T
Renzo T. was prompt in response to my concerns and rectified them quickly. All of my experiences with Plant Addicts have been excellent. Their plants ship in perfect condition every time.
The best service and plants!!!!
Great Experience
The holly bushes that I ordered from Plant Addicts were beautiful and healthy upon arrival and delivery was quick. The site was easy to use and offered lots of tips for taking care of just about any kind of plant you could imagine. They even give a one-year guarantee on purchases and their prices were very reasonable. I like that it's a family-run nursey and their customer service is top notch! Highly recommend them!
Happy repeat customers!
We have ordered several times and every plant we receive is healthy and beautiful and extremely well cared for and packaged!
Thank you for being an amazing small business who actually cares! -Susan and Don
Pretty upsetting to receive a plant I…
Pretty upsetting to receive a plant I waited indefinitely for, especially after spending far more than I would have at a place like Home Depot, only for it to arrive with no full-bloom flowers at all and the flowers on there, dead. I reached out hoping for either a replacement or at least a partial refund, but the responses I received were less than helpful and honestly disappointing. For the price paid, I expected much better quality and customer service.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
