I had a great experience using Plane Saver. The application process was straightforward and easy to navigate. I also found the payment setup to be efficient and hassle-free. Overall, the service has b... See more
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Highly recommend PlaneSaver. In a world where most banking is done by algorithms, PlaneSaver still values the human element. Initially i recieved a no on my loan application however after explaining m... See more
Company replied
The first time I have used plane Saver, extremely professional company. They ensure everything is done correctly and in a timely manner. Very happy with Service I received. Doyin is a credit to the co... See more
My 1st consolidation loan from this company with the best interest rates I've been offered in years. And I can actually save whilst paying off the loan for which I'm grateful. It may seem a little lon... See more
Company replied
Company details
Written by the company
Plane Saver was founded in 1993 by a group of British Airways Engineers. They wanted to provide a range of flexible savings and affordable loans to their colleagues. Now with over 26,500 members, it is one of the largest Credit Unions in the UK. Over the last 30 years, Plane Saver has been dedicated to assisting people in managing their finances. As we have grown, we have embraced modern technology while preserving the essence of personalised service. We firmly believe that the human touch is what matters most when handling money matters, and this principle remains unchanged. At the core of our mission lies a commitment to your financial well-being. We take pride in guiding our members toward their dreams of financial freedom. Through a diverse range of savings accounts, fair and affordable loans, and valuable financial tips, we equip you with the tools to build a secure future.
Contact info
Profile West, TW8 9ES, Brentford, United Kingdom
- 020 8607 5020
- info@planesaver.co.uk
- planesavercu.co.uk
4.4
Excellent
128 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 50% of negative reviews
Typically takes over 1 month to reply
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I will be closing my account with great…
I will be closing my account with great regret but, I am doing so because of their totally appalling customer service.
2 September 2021
Unprompted review
Reply from Plane Saver Credit Union
Thank you for your feedback. We are very sorry to hear you have had a negative experience. Please get in touch with the team on 020 8607 5020 so we can try to put it right.
Very good experience with plane saver…
Very good experience with plane saver very helpful
11 August 2021
Unprompted review
Reply from Plane Saver Credit Union
Thank you for your feedback!
Appauling customer service.
Appauling customer service.
Would think twice before looking at PlaneSaver very unprofessional
20 July 2021
Unprompted review
Reply from Plane Saver Credit Union
Hi Sam, we are so sorry to hear this. Please call us on 020 8607 5020 and a member of the team will be happy to try and put things right.
Never had an issue!
Never had an issue, money comes straight from my pay cheque and the app is good!
1 May 2020
Unprompted review
Reply from Plane Saver Credit Union
Thanks for the feedback. We are glad to hear you are happy with the service!
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