One word Brilliant !! I had made a mistake so contacted by email within hours of my order being sent, all corrected with no fuss. Communication, the quality of the picture which was all proffesional... See more
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Review summary
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What people talk about most
Reviews shaping this summary
This was the second item that I had purchased from Picture The Stars. I was so impressed with the first one that I ordered another. Unfortunately Royal Mail decided to give this second package a... See more
Lovely images and idea for a personalised gift for a memorable occasion. Easy to use website to personalise as required. Great quality and super quick delivery. Pictures good value, especially as... See more
Brilliant service! Amazing work from the team. The poster looks absolutely stunning and the level of service is unmatched. Had an issue with my order, completely my own fault, and one phone call la... See more
Company details
- Photo Printing Service
- Decoration and Interior Design Store
- Gift Shop
- Mapping Service
- Picture Frame Shop
- Printer and Scanner Store
About Picture The Stars
Written by the company
Here at Picture the Stars we specialise in personalised gifts and prints, we know that the best gifts are ones which are thoughtful, meaningful and visually stunning. We pride ourselves in offering personalised products which our out of this world. Our flagship product the star map is our most popular product, and for good reason!
Personalised Gifts
Choose your special place, date and time, and see the alignment of the stars on your special moment.
Limited Edition
Our exclusive mystic night star map is our newest star map, boasting incredible vibrant hues. The new evolution of the original star map, boasting more detail and using real photo assets
Premium Framing Service
With a choice of premium wooden frames and the option to add gift ribbon. Perfectly frame your new creation.
The Moon Map
Introducing the new moon map, perfectly picture the moon on your special place and time. what did the moon look like on your special moment
Create Now
3rd Best in Picture Frame Shop in the UK
Contact info
L2.5 Picture The Stars, IVY BUSINESS CENTRE, Crown Street, M359BD, United Kingdom
- Support@picturethestars.com
- picturethestars.com
4.7
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 78% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Very Helpful and Quality Print
3 July 2026
Unprompted review
So the original print wasn’t on the…
So the original print wasn’t on the right day. I was informed by customer service that they would be happy to reprint for £7, stating pics are auto generated so possibly my error. In that send £7 felt like a bargain.
I’ve paid that and heard nothing back.
21 June 2026
Reply from Picture The Stars
Hi Michelle,
I have just found your email chain and i can see your email was responded to and your replacement is due for delivery tommorow,
I also tried to call but it doesnt seem to be working the number on your order,
below is your tracking number for your replacment
https://www.royalmail.com/track-your-item#/tracking-results/NB219984735GB
Kind regards
Emily - Picture the Stars
I was absolutely delighted with this…
I was absolutely delighted with this product. The service, quality and quick delivery from Picture The Stars was outstanding. I was looking for a unique gift for my husband for our 35th Wedding Anniversary. It was such a special touch - just love it!!
30 June 2026
Unprompted review
Bought the framed Andromeda Galaxy…
Bought the framed Andromeda Galaxy inagefor my eleven year old grandson, he loves it!
23 June 2026
Would recommend
Unique gift ideas, very good quality detailed prints, fast deliveries.
21 June 2026
Unprompted review
Bought for my daughters birthday
Bought for my daughters birthday, absolutely love it!
29 June 2026
Unprompted review
One word Brilliant !!I had made a…
One word Brilliant !!
I had made a mistake so contacted by email within hours of my order being sent, all corrected with no fuss. Communication, the quality of the picture which was all proffesionally rolled in tissue and in a tube, was quickly delivered by tracked post , faultless ! Absolutely Excellent. Needless to say the gift when given was just perfect.
I will definetly use them again its a beautiful gift to give.
22 June 2026
Unprompted review
received one from my partner for our…
received one from my partner for our anniversary while he was deployed, such a special gift.
28 June 2026
Unprompted review
The quality of the picture is amazing…
The quality of the picture is amazing very thick paper and very well made , it arrived on time and was a far better quality than I expected I will definitely order again .many thanks
16 June 2026
Brilliant quality
Brilliant quality. Extra special gift. Would highly recommend
27 June 2026
Unprompted review
It’s shit quality don’t waste your money
It’s shit quality don’t waste your money
27 June 2026
Unprompted review
Reply from Picture The Stars
Hi Lucy, I have not been able to find your order please can you let me know your order number and we will resolve this for you,
We are really suprised byyour comments we use the highest quality award winning printers, if there has been som other issue then we would be keen to make this right for you and offer a replacment
Please can you email us at Support@picturethestars.com
Emily - Picture the Stars
Went Back for A Second Item
This was the second item that I had purchased from Picture The Stars. I was so impressed with the first one that I ordered another.
Unfortunately Royal Mail decided to give this second package a bit of a bashing and the item I had ordered arrived badly damaged.
Upon contacting Picture The Stars and supplying them with photos they didn't hesitate to send a replacement straight away. It arrived within two days!
Now that's what I call excellent customer service!
I highly recommend this company .. and will be buying from them again .. for sure.
18 June 2026
Unique
I had high hopes for this product and it is as expected, a very good quality product. It did arrive unfortunately minus the frame I ordered. However the company have now responded to my email and have rectified this.
25 June 2026
Unprompted review
Reply from Picture The Stars
Hi Jacqueline,
Apologies again for missing your email it seems to be an old inbox whihc we had failed to forward,
We have reshipped your entire order including a new print and a new picture frame,
We have emailed you your tracking number and you can track your order,
Kind regards
Ricky - Picture the Stars
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