I ordered a photobook my first dealings with Pics Me, The price was good, delivery and quality also, There was a slight problem with two of the photo's so I messaged , the reply was prompt, understan... See more
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Say hello to your new gifting world. At Picsme, we are passionate about personalised gifting and it’s important that we get it right for you. We do everything with care and attention, and make it our mission to deliver your valuable memories in the most cherished way possible. Picsme are experts in print manufacturing and we are proud to offer one of the most efficient and affordable print on demand services available. We offer these on a wide range of personalised products which range from coasters to canvas’s, photobooks to mugs. Whether it’s a customised item for yourself, a treasured gift for a loved one, or even branded merchandise for your business, Picsme will have you covered. We are dedicated to offering a high-quality product at a low-cost. Welcome to Picsme! Our Production Our team of print professionals have earned themselves a good reputation and with the latest manufacturing technologies and equipment we can guarantee that your gift is in safe hands. We have full oversight of our production schedule and quality control is applied to every job that comes off our production line. Our Planet At Picsme, the planet is important to us, and we do what we can to reduce our carbon emissions and mitigate climate change. Being a direct manufacturer, we are able to source all of our materials which has minimal impact on the environment, and we are constantly working on new ways to ensure our carbon footprint is as sustainable as possible. Our People We care about our customers and our team at Picsme and everything we do is with passion and pride. Our customer service and production teams are well trained in every area of the business and we continue to help them develop when and where they need to. Our technology is market leading; we have kept it simple to provide total visibility of your job 24/7. Our fantastic team are true print experts and available to advise you at every stage of the production journey. Your experience is our top priority and we welcome your feedback. How it works Take your time to browse the website and choose from a vast range of products. We have carefully selected the right assortment of trending products to capture memories and deliver joyful emotions. Once you have chosen a product the website lets you upload your own photos or artwork. Dynamic fields enable you to personalise each item with free text, or you can choose from our wide selection of on-trend designs. Every item is printed with care and we have a meticulous eye for detail, meaning every item that leaves our factory is exactly as it should be. Once all items are printed, checked, and packed, they are shipped directly to your door to enjoy – easy! Don’t forget to share your designs on social media and tag us in them so we can share them too.
Contact info
Unit 5-6 Crompton Road, SN25 5AY, Groundwell Estate, Swindon, United Kingdom
- hi@picsme.co.uk
- picsme.co.uk
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I wish I had discovered Picsme years ago!
Over the years I have used 4 companies who produce photo-books and most do a reasonable job. This year I discovered Picsme and I will be staying with them in the future. The production quality was good, the customer service was excellent, the speed of production and delivery was excellent and the pricing was highly competitive. I could not ask for more.
Really good quality
Really good quality. I have purchased many books and they are always well printed and they make them on a really quick time. I had a problem once and the help was amazing, they offered many books to solve the problem and never failed to answer.
I recommend this a thousand time!
Really fast delivery
Really fast delivery. Happy with the quality. Competitively priced
Could be cheaper or free postage
Quick 5
Quality 4 (dark, resolution)
Postage price 2
Price 4

Reply from Picsme
First time ordering a photobook
First time ordering a photobook, to give as a gift. I've done my own design; there were many options of background, styles and clipart to choose from. It just arrived..and I love it! Some of my pics were screenshots, so wasn't expecting much as bad resolution, but it's way better than I thought; good quality. Order was smooth (the only issues was after all the design done, I realised it could be an A5 size, but couldn't change it, so redone all again). Quick delivery and good price (other companies would take way longer and way more money for the same). Experiences can differ, but right now I would definitely recommend.
Poor Customer service, Dreadful Quality product
I ordered10 hard back photo books of a stag weekend In Amsterdam on April 28th so I can present them at my mates wedding on May 16th.
I paid for faster delivery also…l recieved a total of 4!! These were fabulous quality but obviously 6 short!
On emailing pics-me they promised a quick turnaround of the outstanding order…
I then recieved 10 books but not one was fit to give anyone…partly because all 10 had bubbling on the spines front and back due to dreadful lamination and damage also where they had been poorly packed…
On emailing pics-me again last Friday I requested to make it easier please print in softback but need them for this Thursday…
Finally I recieved an email yesterday saying if I wanted them redone in softback I would need to re-order and they would refund me 😳
I travel this Thursday to the wedding obviously with nothing to present as promised and feel extremely disappointed at the poor customer service and absolutely abysmal quality of the books sent to me…QC should have never let them leave the factory.
I would strongly advise against using this company especially if you need an order with a certain timeframe…dreadfully 0 stars

Reply from Picsme
Absolutely brilliant book
Absolutely brilliant book. I wanted a small book of my art cards and it came out stunning. They are soft watercolour images, so I was a bit worried about glossy paper but the images are great. Highly recommend.
If you are looking for a great value…
If you are looking for a great value and great quality photo book look no further. The software is really easy to use. I needed our book in a hurry and the order arrived in 3 days. Excellent excellent service.
Perfect 10/10 so easy to upload…
Perfect 10/10 so easy to upload pictures and send. Super fast service and delivery, Great quality and great price, recommend to anyone. Thank you
Very pleased
Super easy to design your own books, turned out great and for a great price! Will be ordering again. Thank you!
This was the second photo book I had…
This was the second photo book I had ordered. Amazing value for money, excellent quality and a great way to keep all treasured photos in one place. Will be ordering again soon ❤️
Amazing service
Amazing service, had to switch delivery address at the last minute and they were super helpful and got my box to me on the other side of the country
My books turned out great.
My books turned out great.
I do find the editing a bit fiddly though.
I wish there was a way of deleting individual pages as I didn't need 40 pages so I have lots of blanks at the end of the book.
As usual my last order was exceptional…
As usual my last order was exceptional ! - the printing of my books was perfect and the family loved them .
I would recommend...
Excellent customer service and a good quality print.

Reply from Picsme
Really great service super quality and…
Really great service super quality and very fast production, best price as well will be using again
Quick and high quality
Quick and high quality. Felt it was good value for money. The software was simple enough to use and allows a good degree of creative control
Brilliant interface
Brilliant interface, great delivery, great quality, great value. Just do it.
Really happy wit the result
Really happy wit the result. great pictures.
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