Picsme Reviews 

472
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 85 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fantastic quality of the photo books and custom items, noting that purchases arrive remarkably quickly and offer exceptional value for the money spent. Consumers also find the online platform extremely simple to navigate and deeply appreciate the prompt, helpful customer support whenever minor questions or adjustments arise. Some reviewers were not happy with unexpected delivery delays, occasional problems regarding the sharpness of image print quality, or receiving incomplete orders with missing items. A few people also mentioned that shipments occasionally went out late or experienced tracking updates stopping abruptly before final arrival.

What people talk about most

Quality

People report positive experiences with quality, highlighting great value and outstanding print results for... See more

Product

Customers consistently note positive experiences with product, highlighting the excellent print quality,... See more

Price

Consumers find price to be positive, highlighting that the cost is very reasonable and competitive compared... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting very quick shipping times and... See more

Order

Customers had positive experiences with order, highlighting that the process is straightforward, fast, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered a photobook my first dealings with Pics Me, The price was good, delivery and quality also, There was a slight problem with two of the photo's so I messaged , the reply was prompt, understan... See more

Rated 5 out of 5 stars

I’m so impressed with this company. I wanted to make a book for someone, and tried several sites who advertise heavily. All of them were considerably more expensive, and their website functionality wa... See more

Rated 5 out of 5 stars

Having been disappointed by other printers last year we decided to try picsme. We ordered calendars. The quality of the printing is very good, the website easy to use, the delivery was as pr... See more

Rated 5 out of 5 stars

I have been creating books with PicsMe for several years and every book they have printed is perfect . The quality is 100% and also a very good price. If you have any queries or problems just conta... See more


Company details

  1. Gift Shop
  2. Digital Printing Service
  3. Photo Printing Service
  4. Photo Shop
  5. Picture Frame Shop
  6. Wedding Service

Written by the company

Say hello to your new gifting world. At Picsme, we are passionate about personalised gifting and it’s important that we get it right for you. We do everything with care and attention, and make it our mission to deliver your valuable memories in the most cherished way possible. Picsme are experts in print manufacturing and we are proud to offer one of the most efficient and affordable print on demand services available. We offer these on a wide range of personalised products which range from coasters to canvas’s, photobooks to mugs. Whether it’s a customised item for yourself, a treasured gift for a loved one, or even branded merchandise for your business, Picsme will have you covered. We are dedicated to offering a high-quality product at a low-cost. Welcome to Picsme! Our Production Our team of print professionals have earned themselves a good reputation and with the latest manufacturing technologies and equipment we can guarantee that your gift is in safe hands. We have full oversight of our production schedule and quality control is applied to every job that comes off our production line. Our Planet At Picsme, the planet is important to us, and we do what we can to reduce our carbon emissions and mitigate climate change. Being a direct manufacturer, we are able to source all of our materials which has minimal impact on the environment, and we are constantly working on new ways to ensure our carbon footprint is as sustainable as possible. Our People We care about our customers and our team at Picsme and everything we do is with passion and pride. Our customer service and production teams are well trained in every area of the business and we continue to help them develop when and where they need to. Our technology is market leading; we have kept it simple to provide total visibility of your job 24/7. Our fantastic team are true print experts and available to advise you at every stage of the production journey. Your experience is our top priority and we welcome your feedback. How it works Take your time to browse the website and choose from a vast range of products. We have carefully selected the right assortment of trending products to capture memories and deliver joyful emotions. Once you have chosen a product the website lets you upload your own photos or artwork. Dynamic fields enable you to personalise each item with free text, or you can choose from our wide selection of on-trend designs. Every item is printed with care and we have a meticulous eye for detail, meaning every item that leaves our factory is exactly as it should be. Once all items are printed, checked, and packed, they are shipped directly to your door to enjoy – easy! Don’t forget to share your designs on social media and tag us in them so we can share them too.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

472 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 month

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4.7

All reviews

(472)

87 reviews in the last 12 months

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Rated 5 out of 5 stars

I wish I had discovered Picsme years ago!

Over the years I have used 4 companies who produce photo-books and most do a reasonable job. This year I discovered Picsme and I will be staying with them in the future. The production quality was good, the customer service was excellent, the speed of production and delivery was excellent and the pricing was highly competitive. I could not ask for more.

27 May 2026
Unprompted review
Rated 5 out of 5 stars

Really good quality

Really good quality. I have purchased many books and they are always well printed and they make them on a really quick time. I had a problem once and the help was amazing, they offered many books to solve the problem and never failed to answer.
I recommend this a thousand time!

25 May 2026
Unprompted review
Rated 5 out of 5 stars

Could be cheaper or free postage

Quick 5
Quality 4 (dark, resolution)
Postage price 2
Price 4

15 May 2026
Unprompted review
Picsme logo

Reply from Picsme

Hi Zio, I am sorry to see this, please could you send us an email at hi@picsme.co.uk with your order details and we can reprint this for you.

Rated 5 out of 5 stars

First time ordering a photobook

First time ordering a photobook, to give as a gift. I've done my own design; there were many options of background, styles and clipart to choose from. It just arrived..and I love it! Some of my pics were screenshots, so wasn't expecting much as bad resolution, but it's way better than I thought; good quality. Order was smooth (the only issues was after all the design done, I realised it could be an A5 size, but couldn't change it, so redone all again). Quick delivery and good price (other companies would take way longer and way more money for the same). Experiences can differ, but right now I would definitely recommend.

14 May 2026
Unprompted review
Rated 1 out of 5 stars

Poor Customer service, Dreadful Quality product

I ordered10 hard back photo books of a stag weekend In Amsterdam on April 28th so I can present them at my mates wedding on May 16th.
I paid for faster delivery also…l recieved a total of 4!! These were fabulous quality but obviously 6 short!

On emailing pics-me they promised a quick turnaround of the outstanding order…

I then recieved 10 books but not one was fit to give anyone…partly because all 10 had bubbling on the spines front and back due to dreadful lamination and damage also where they had been poorly packed…

On emailing pics-me again last Friday I requested to make it easier please print in softback but need them for this Thursday…

Finally I recieved an email yesterday saying if I wanted them redone in softback I would need to re-order and they would refund me 😳

I travel this Thursday to the wedding obviously with nothing to present as promised and feel extremely disappointed at the poor customer service and absolutely abysmal quality of the books sent to me…QC should have never let them leave the factory.

I would strongly advise against using this company especially if you need an order with a certain timeframe…dreadfully 0 stars

27 April 2026
Unprompted review
Picsme logo

Reply from Picsme

Hi Shaun, we are very sorry to see this and completely understand this has fallen below the standards we strive to provide. This has been reprinted on a soft cover today as well as shipped today as a form of apology. Please let us know, if you require anything else.

Rated 5 out of 5 stars

Absolutely brilliant book

Absolutely brilliant book. I wanted a small book of my art cards and it came out stunning. They are soft watercolour images, so I was a bit worried about glossy paper but the images are great. Highly recommend.

11 May 2026
Unprompted review
Rated 5 out of 5 stars

If you are looking for a great value…

If you are looking for a great value and great quality photo book look no further. The software is really easy to use. I needed our book in a hurry and the order arrived in 3 days. Excellent excellent service.

1 May 2026
Unprompted review
Rated 5 out of 5 stars

Very pleased

Super easy to design your own books, turned out great and for a great price! Will be ordering again. Thank you!

7 May 2026
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service, had to switch delivery address at the last minute and they were super helpful and got my box to me on the other side of the country

20 April 2026
Unprompted review
Rated 4 out of 5 stars

My books turned out great.

My books turned out great.
I do find the editing a bit fiddly though.

I wish there was a way of deleting individual pages as I didn't need 40 pages so I have lots of blanks at the end of the book.

8 April 2026
Unprompted review
Rated 5 out of 5 stars

I would recommend...

Excellent customer service and a good quality print.

31 March 2026
Unprompted review
Picsme logo

Reply from Picsme

Hi Louise,

This is not good enough from us (Picsme). We cant find your email, but that does not change the fact you could not get hold of us.

If you do move forward with an order we will produce it for you Free of Charge as an apologies from us. We are going to put a phone number on the site to stop this from happening again: The number will be live shortly, which is 01793 438415

Apologies this has happened, not acceptable at all.

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