10/10 customer service from lovely Michael who made sure everything was ok about my booking and helped with any issues I had. Will be booking with GetAFlight again! Simple website, nothing complicated... See more
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PH Travel is an ATOL, ABTA, IATA protected company dealing with most of the airlines. We try harder to provide best of our services and deals to our customers. Our motto is to Serve the Best.
Contact info
Suite 5/6 Ideas House, Station Estate, Eastwood Close, E18 1BY, London, United Kingdom
- 02077257000
- customerservices@phtravelltd.co.uk
- phtravelltd.co.uk
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Great service from Alina.
Deliberately provide false information
Appalling.
During booking it is clearly stated that seat selection is included. It does not give the option to select seats during the booking process and so we contacted them after booking and paying only to be told that we have to pay to select seats.
This is quite clearly a deliberate attempt to extort further monies from paying customers who have already paid and are therefore trapped.
Appalling customer with rude and unhelpful employees.
Do not use them, find someone more reputable and deserving of your trust.
10/10 Good Customer Service from Russel
My experience with Getaflight was really amazing. We booked a return trip from London to Bali but were finding it difficult to navigate the online website of the airline so I called up Getaflight to ask for help regarding the check in and Russel very kindly obliged and was extremely informative and helpful. I informed Russel that we may require assistance with our booking because of a knee injury I had picked up and Russel reassured me it would be fine and made the process of booking very smooth and easy and managed to sort out the seat allocations for myself and my family with no issues. 10/10.
Alina was very understanding
Alina was very understanding, professional, and answered my questions, very quickly
I needed to make changes to my flight…
I needed to make changes to my flight and Demi was very helpful addressing my questions and request
Travis was an amazing communicator…
Travis was an amazing communicator great and friendly voice to speak to I really appreciate all his help
Quick and helpful
Adam was very helpful and polite. Provided an excellent service, booking a flight for us within a short period and with good options and deals.
Exceptional service from Charles who…
Exceptional service from Charles who went above and beyond to deliver the travel requirements I requested.
Easy to book, friendly service
I booked London -> Osaka using GetAFlight and it was a very easy and smooth experience. I used their online booking and then was assisted by Charles over the phone, he was very helpful and provided great customer service
Brilliant customer service from a gent…
Brilliant customer service from a gent called Charles who helped me all the way answering any questions. And directing me the whole way.
Customer service is exceptional
Customer service is exceptional. Online experience easy to manage, understand and navigate
Charles was very helpful and my flight…
Charles was very helpful and my flight was a great price. Very easy to book and confirmed extremely quickly
Charles was very kind and helpful
Charles was very kind and helpful. He explained the baggage allowance clearly and assisted us with selecting seats for our flight. He provided excellent customer service throughout the process.
very easy and ryan rang me straight…
very easy and ryan rang me straight after to confim my flight, brilliant
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