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PH TRAVEL LTD Reviews 

2,890
•
TrustScore 5 out of 5

4.8

Airline Ticket Agency
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Review summary

Created with AI, based on recent reviews

Considering 667 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being helpful, knowledgeable, and professional, ensuring a smooth and stress-free process. People frequently highlight the excellent service, noting its efficiency and the ease of booking flights. Many also appreciate the competitive pricing and the personalized customer support received. However, some customers also noted concerns regarding pricing, with instances where advertised flight prices increased during the booking process or differed significantly from initial listings. Some people also mentioned being offered much higher flight prices after initial contact.

What people talk about most

Staff

People report positive experiences with staff, highlighting their helpfulness, professionalism, and... See more

Service

Consumers find service to be positive, with many reviewers consistently praising the excellent and efficient... See more

Booking process

Reviewers highlight positive aspects of the booking process, often describing it as smooth, easy, and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting helpful, polite, and... See more

Price

Clients share positive opinions on price, with many reviewers finding competitive and affordable options,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service….. I booked a flight online and the price went up as my payment was being authorised… I called PH Travel who offered me a slight discount on the increased price… I turned it... See more

Rated 5 out of 5 stars

Adam was very knowledgeable and gave up to date advice on my inquiry. I am pleased he handled and spoke pleasantly during my phone conversation.

Rated 5 out of 5 stars

I am very satisfied. Paul was very helpful, especially with unavoidable price changes and then a mistake I made in a middle name spelling. I felt I was in very good hands throughout. Highly recommen... See more

Rated 5 out of 5 stars

Robert was really helpful in finding me the most affordable option to upgrade my upcoming flight to business class. He made sure the process went smoothly and was professional at all times. Thank you!... See more

Company details

  1. Airline Ticket Agency
  2. Cruise Travel Agency
  3. Flights Search Site

Written by the company

PH Travel is an ATOL, ABTA, IATA protected company dealing with most of the airlines. We try harder to provide best of our services and deals to our customers. Our motto is to Serve the Best.

Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.8

All reviews

(2,890)

603 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. Michael was professional, friendly and very responsive throughout the booking process. He answered all of my questions promptly and made everything easy and stress-free. The flight booking was smooth and the price was very competitive. I really appreciate his excellent customer service and would definitely use PH Travel again in the future. Highly recommended!

15 July 2026
Unprompted review
Rated 5 out of 5 stars

Amazing Michael, keep it up !

The staff, Michael, is very helpful and quick in action to amend my husband's flight date to today in such short notice. The speed of his work is amazing. We sort out everything in less than half an hour.

14 July 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional and reassuring service from Charles!


I had a fantastic experience booking with Getaflight, all thanks to Charles. I was initially quite anxious about setting off on this trip completely on my own, but his exceptional service changed everything. Charles was incredibly friendly, empathetic, and helpful. As soon as he realised I was traveling solo, he went out of his way to ensure I had great seats so I would feel comfortable throughout the journey.
The entire experience so far has been thoroughly impressive. Thanks to his kindness and efficiency, I now feel incredibly relaxed and genuinely look forward to my trip. I highly recommend Charles and the team for stress-free travel planning!

10 July 2026
Unprompted review
Rated 5 out of 5 stars

I had an excellent experience booking…

I had an excellent experience booking my flights with Alina at PH TRAVEL. She made the entire booking process smooth, easy, and stress-free. Throughout the payment process, she was incredibly patient, answered all my questions, and made sure everything was handled professionally without rushing me.
Alina’s exceptional customer service, attention to detail, and friendly attitude made the whole experience enjoyable. I truly appreciate her support and highly recommend Alina and PH TRAVEL to anyone looking for a reliable and trustworthy travel agency. Thank you for making my travel booking so seamless!

10 July 2026
Unprompted review

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