PH TRAVEL LTD Reviews 

2,892
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 669 reviews, reviewers overwhelmingly had a great experience with this company, consistently highlighting the exceptional quality of service. Customers frequently praise the helpful and knowledgeable staff members who go above and beyond to make the entire booking process completely smooth, easy, and stress-free. Many people also appreciate finding great competitive prices alongside fast follow-up care and efficient assistance whenever they have questions. However, some reviewers were not happy with unexpected price increases during follow-up calls and frustrating difficulties when trying to change flight timings. Some individuals also mentioned annoying problems regarding mandatory seat selection fees and receiving inadequate support from employees during travel disruptions.

What people talk about most

Staff

Customers consistently note positive experiences with staff, praising the personal service and attention to... See more

Service

Customers had positive experiences with service, highlighting quick responses and professional assistance.... See more

Booking process

Reviewers highlight positive aspects of booking_process, describing the overall experience as smooth,... See more

Customer service

People report high satisfaction with customer service, praising staff members for being helpful, polite, and... See more

Price

Reviewers mention positive feedback about price, highlighting competitive rates and great deals that fit... See more

Reviews shaping this summary

Rated 5 out of 5 stars

10/10 customer service from lovely Michael who made sure everything was ok about my booking and helped with any issues I had. Will be booking with GetAFlight again! Simple website, nothing complicated... See more

Rated 5 out of 5 stars

Adam was very knowledgeable and gave up to date advice on my inquiry. I am pleased he handled and spoke pleasantly during my phone conversation.

Rated 5 out of 5 stars

I am very satisfied. Paul was very helpful, especially with unavoidable price changes and then a mistake I made in a middle name spelling. I felt I was in very good hands throughout. Highly recommen... See more

Rated 5 out of 5 stars

Robert was really helpful in finding me the most affordable option to upgrade my upcoming flight to business class. He made sure the process went smoothly and was professional at all times. Thank you!... See more


Company details

  1. Airline Ticket Agency
  2. Cruise Travel Agency
  3. Flights Search Site

Written by the company

PH Travel is an ATOL, ABTA, IATA protected company dealing with most of the airlines. We try harder to provide best of our services and deals to our customers. Our motto is to Serve the Best.


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

5-star
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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.8

All reviews

(2,892)

608 reviews in the last 12 months

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Rated 5 out of 5 stars

Review for Get A Flight Company

I recently had the pleasure of booking my flight through Get A Flight and I would like to share my experience, which was nothing short of excellent.
From the very beginning the booking process was smooth, efficient and completely hassle‑free. The team demonstrated a high level of professionalism and attention to detail ensuring that all my travel requirements were clearly understood and appropriately addressed. I truly appreciated how transparent and organised everything was which gave me confidence throughout the entire process.
I would especially like to recognise Travies, the customer care executive who assisted me. Travies was exceptionally helpful, courteous and knowledgeable. He took the time to carefully explain all available options answered my queries patiently and made sure I was comfortable with every step before finalising the booking. His clear communication and willingness to go the extra mile made a significant difference and turned what can often be a stressful task into a very pleasant experience.

Overall, I am extremely satisfied with my experience with Get A Flight. Their efficient service, combined with outstanding customer support makes them a reliable choice for travel bookings. I would highly recommend their services to anyone looking for a seamless and stress-free flight booking experience.
Thank you, Get A Flight and a special thanks once again to Travies for his exceptional assistance.

29 June 2026
Unprompted review
Rated 5 out of 5 stars

Very satisfied.

Adam was very knowledgeable and gave up to date advice on my inquiry. I am pleased he handled and spoke pleasantly during my phone conversation.

29 June 2026
Unprompted review
Rated 5 out of 5 stars

The website was very easy to navigate…

The website was very easy to navigate and the staff were extremely helpful throughout, customer service was next level which is always a bonus. Demi was able to help me through all of my questions as well as helping me with my flight information. Highly recommend.

28 June 2026
Unprompted review

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