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Phoenix Motorcycle Training Reviews 

9,363
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 1,118 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff and instructors for their exceptional helpfulness, patience, and extensive knowledge. Many highlight their friendly, supportive approach, making the learning process enjoyable and stress-free. The overall service and user experience are frequently described as excellent, helping many achieve their goals, often passing tests on the first attempt. Reviewers appreciate the clear, thorough, and tailored instructions, ensuring a comprehensive understanding of the material. The training is often noted for being effective and engaging, contributing to a positive learning environment. Additionally, the company's modern, well-maintained motorcycles are recognized as ideal for training.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers describing instructors as helpful, patient, and... See more

User experience

Users describe positive interactions with user experience, highlighting the helpfulness and patience of the... See more

Instructions

People report positive experiences with instructions, highlighting that they are consistently clear, easy to... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professionalism and expertise of... See more

Product

Reviewers mention positive feedback about the product, with many highlighting the excellent condition and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Really enjoyed my CBT training with Phoenix. Everything was made clear, the staff are more than pleasant and helpful with any questions and there was no pressure through learning. JB who did our CBT w... See more

Company replied

Rated 5 out of 5 stars

It was my first CBT and I found the instructors to be extremely helpful and patient. I was made to feel at ease practicing at the base and during my trip on the roads corrections I needed to make w... See more

Company replied

Rated 5 out of 5 stars

Phoenix Chippenham provide Top Notch Motorcycle Training. I took a DAS course at Chippenham and can't say enough good things about the experience. Lisa on the admin side was on top of bookin... See more

Company replied

Rated 5 out of 5 stars

I had the most amazing and enjoyable time at Phoenix. The instructors go above and beyond to help support and educate you on how to ride, and how to ride safely . It was truly one of the best exp... See more

Company replied


Company details

  1. Motorcycle Driving School
  2. Motorcycle Dealer

About Phoenix Motorcycle Training

Written by the company

Phoenix Motorcycle Training is the UK’s Highest Rated Training School, providing quality motorcycle lessons at competitive prices across the UK. All motorcycle instructors are trained to Level 3 Motorcycle Rider Training Instructor (MRTI) level. Riders who train with us benefit from our adaptable and supportive training techniques.

Our motorcycle training centres offer motorcycle CBT courses, CBT renewal training, motorcycle training for Mod 1 and Mod 2 of the UK motorcycle licence test and teach students how to ride a motorcycle safely, confidently and competently on UK roads. With motorcycle training schools across the UK, there is sure to be a training centre near you!

When you learn to ride a motorbike with us, you’ll reach test standards in the shortest and most cost-effective way possible.

Contact info

Promotion box for Phoenix Motorcycle Training

Compulsory Basic Training (CBT)

CBT is where your motorcycling journey starts! Courses from £170

4.9

Excellent

TrustScore 5 out of 5

9K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 78% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(9,363)

1,125 reviews in the last 12 months

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Rated 5 out of 5 stars

The patience and encouragement from the…

The patience and encouragement from the instructors is just what I needed, I arrived feeling nervous and overwhelmed having never ridden a geared bike. But with the skill and enthusiasm of the instructors was taught to ride and passed CBT. I feel confident with the first step to being a safe rider and will definitely use Phoenix’s training to move forward to larger bikes in the future.

3 July 2026
Rated 5 out of 5 stars

Excellent throughout

From start to finish, everyone was polite, friendly, knowledgeable, so helpful and really professional, especially my instructors Greg and John. The course was well structured and presented, keeping me engaged and learning without an information overload. I had 30 minutes experience before the course, I am now hooked.

4 July 2026
Rated 5 out of 5 stars

I had an amazing experience although I…

I had an amazing experience although I had to repeat it a second time due to me failing on the road ride they gave me clear instructions and very easy as I had never rode a bike before and still nearly passed on my first day

30 June 2026
Rated 5 out of 5 stars

Ideal for beginners, safe and supportive

Staff was great, spent good time teaching me the skills to learn for a first time. Encouraged me during challenging times and kept the group safe at all times. I would highly recommend for those new to riding a motorbike to come here to learn even its its out of the way. Worth travelling down.

1 July 2026
Rated 5 out of 5 stars

A great place to to get you on a motorbike

Brilliant teaching methods, good location, bikes are very well maintained. Very friendly, helpful and knowledgeable staff. I used initially for my CBT. I stayed on the 125 for 14 months then went back for the big bike taster. After that I done my DAS through Phoenix. It was very easy to book everything was clear and easy. A massive shout out to Julian, amazing instructor and a credit to the company.

30 June 2026
Rated 5 out of 5 stars

CBT course

I would like a Big thanks for Phill, Kate and Pinky for today CBT course. Wonderful guys made my day stress free. I really enjoyed the course thanks to them. Highly recommended

30 June 2026
Unprompted review
Rated 5 out of 5 stars

Did my CBT training today

Did my CBT training today. Really great experience and Jorge is an amazing instructor. His instructions were very helpful and clearly. Highly recommended

30 June 2026
Unprompted review
Rated 5 out of 5 stars

Its all about the instructor

Its all about the instructor, Ben was awesome, patient, and very thorough. You can see and hear he is passionate about bikes. Extremely friendly too...if you're going to learn come here.

30 June 2026
Unprompted review
Rated 5 out of 5 stars

Instructors were great

I did a Try Ride and a pre-CBT before my actual CBT, all with Phoenix. These courses really helped and gave me great confidence. Liam and David were both really supportive and they never made me feel stupid! I would highly recommend Phoenix to anyone.

26 June 2026
Unprompted review

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