Phoenix Motorcycle Training Reviews 

Sam, Ken, and Pete. Amazing guys made the experience a great one. Everything was easy to understand and they gave great advice. Was well looked after. Appreciated the icepoles they gave out on the super hot day I took my cbt.

My experience with the fhoenix people from cristal palace was very good experience with them excellent

Fantastic experience, great trainers and examiners 10/10 would recommend

All clearly explained
Friendly approach
Definitely recommend

Did my CBT here yesterday

All went ok i do have one issue
The instructor Greg wasnt so friendly
Didn't seem to have patience for bike learners and made a good few dodgy comments during the 8 hours I was there
Just unnecessary snappy comments
Example...
I said did you mean come to a full stop at the White line....
His response was well stop means stop dont it...which Is passive aggressive
I did think to quit but paid alot of money to do
So just beware 😏
He asked a question i wasnt sure if he was talking to me or not..
So I said was u asking me ?
His response was well im looking at you ain't i....again passive aggressive and snappy
The last thing a nervous learner needs

This review is for the Trail riding course at Foots Cray training facility. Four of us on Fantic XEF 250 bikes, all with varied experience, I had the least, having got my licence 2 years ago I have only ridden twice since, greenlaning with another firm in Surrey. The first hour was spent getting to know the bikes, riding around the purpose built offroad course tucked away from the well laid out CBT and DAS training area. This comprised tight wooded paths, a rut and a mound with a stepped riser we had to negotiate uphill then down. After that we had a good six hours or so on Kent byways, linked with some quiet country roads. The trainers split us into two groups matching our abilities and throughout the day corrected our posture on the bikes, gave advice on how to handle what was coming next and made sure we were comfortable with what we were doing. The trails were a mix of dry forest trails, undulating whoops, loose pebbly uphills and downhills and crossing a ford. Lunch was provided and at the end we did a lap of the course back at base, which was now an absolute doddle.
Weather conditions were quite hot so i swapped my mesh armoured jacked for theirs with wider mesh and more armour. I also used their gloves as my all leather road ones don't give enough feel, and wore one of their adventure helmets with separate goggles. The one item I was very glad of was my mountainbiking Camelbak with a couple of litres of water - absolutely essential.
All told a great day out, the instructors John and Steve kept it safe and fun and the fact we had instruction not just guiding helped to iron out any bad habits.
Highly recommended.
I would add that even if you have no interest in taking up trail riding, the skills learned on just that one day are invaluable on the road, learning how to control the bike on rough surfaces, not panicking when the back slips (although I appreciate catching it at 15-20mph is totally different to road speeds), and most importantly use of the clutch and both brakes gently to control the bike at slow speeds. At one point we were descending a rocky 20% hill at half walking pace.

Great instructor Sam
Very helpful

The patience and encouragement from the instructors is just what I needed, I arrived feeling nervous and overwhelmed having never ridden a geared bike. But with the skill and enthusiasm of the instructors was taught to ride and passed CBT. I feel confident with the first step to being a safe rider and will definitely use Phoenix’s training to move forward to larger bikes in the future.

From start to finish, everyone was polite, friendly, knowledgeable, so helpful and really professional, especially my instructors Greg and John. The course was well structured and presented, keeping me engaged and learning without an information overload. I had 30 minutes experience before the course, I am now hooked.

Great people and good fun.

I had an amazing experience although I had to repeat it a second time due to me failing on the road ride they gave me clear instructions and very easy as I had never rode a bike before and still nearly passed on my first day

Good coaching , very friendly . Instructor andrew was amazing .

Great environment and teaching methods

Staff was great, spent good time teaching me the skills to learn for a first time. Encouraged me during challenging times and kept the group safe at all times. I would highly recommend for those new to riding a motorbike to come here to learn even its its out of the way. Worth travelling down.

Had a brilliant day very thorough and directions easy to understand was talked through everything till felt really comfortable thankyou Ben

Lesson was easy to follow and Ben was very helpful.

Brilliant teaching methods, good location, bikes are very well maintained. Very friendly, helpful and knowledgeable staff. I used initially for my CBT. I stayed on the 125 for 14 months then went back for the big bike taster. After that I done my DAS through Phoenix. It was very easy to book everything was clear and easy. A massive shout out to Julian, amazing instructor and a credit to the company.

Bikes are good & instructors are great

I would like a Big thanks for Phill, Kate and Pinky for today CBT course. Wonderful guys made my day stress free. I really enjoyed the course thanks to them. Highly recommended